Reviews

10/10

We approached Window Blinds Direct from a friend’s referral - and it did not disappoint! Mike was very diligent in introducing the various types of blinds and shades to us during his initial visit. He offered suggestions based on the style of our windows and was very flexible in working with our requests. We are very happy with the final look and the shades are working great so far. Although one of the windows was missed in the quote, Mike responded to this concern very quickly and this was resolved with full satisfaction. I would definitely recommend this vendor. Thank you! Update on November 7, 2018 - we reached out to Window Blinds Direct for help to uninstall the shades given that the window supplier had to replace one of the glasses but does not have the expertise. Mike went out of his way to help us uninstall and even later coming back another day to re-install the shades. We really appreciate this outstanding after-sale service. Thank you once again!

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Company Response

Thank you Rebecca for your amazing review. We really appreciate you reaching out to the Homestars community and allowing others to see how hard we strive to provide optimal customer service and top-notch products. We are very thankful for customers like you!

10/10

I hired The Re:Leaf Group to remove a tree in front of the house. When obtaining quotes from multiple contractors, Andrew was the quickest to respond to my request. I needed the tree removed ASAP due to various reasons and Andrew was very accommodating in making immediate time to complete the task. On the day of the service, I realized we had a misunderstanding on the scope of work (difference between removing a tree to ground level vs. removing the stump) which resulted in additional cost, time, and some emotional moments. Andrew eventually put me at ease by offering to remove it at a steep discount and coming back the next day to complete it, which he did. While there was a bit of hiccup during the process, I appreciate him making the best effort to retain a customer and making it feel whole. He ensured the lawn was cleaned up properly after the tree removal. Thank you for your service. I will consider Re:Leaf again should I need additional service in the future.

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Company Response

Thank you for providing a review. I aim to please my customers and while I provide a clearly written estimate - in the rare instances where there is confusion, I try to reach a fair compromise to keep both sides happy and whole. Thanks again for the feedback - I will certainly use it in the future.