We contacted this company for cockroach extermination. The first time they came 2 hours late. He applied a cockroach bait gel around the house, mostly in the kitchen. They claim that their product is safe for children and pets because they put it in places where it is not accessible. However, he was very careless when applying the gel as there were many places where the gel was easily accessible by a child, such as on the outside of kitchen cabinets. I also found a few places where the gel had dropped off onto the floor when he was walking around the house. Two months later we still had cockroaches so they came for a return visit. Again, the gel was placed in places where it was too accessible - I even found my dog licking it off the cabinets. I don't know yet if the second application will get rid of the cockroaches but if you have children or pets you should be very wary about using this company. Also, I have since found out that you can buy the same product that they use (Maxforce gel in a syringe) online and apply it yourself for much less cost.