AAA Gates Wildlife Control

Rating: 5 out of 5

AAA Gates Wildlife Control reviews (935)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Dec 2021

    Wildlife control -raccoon in wall-

    A critter was scratching through our entrance wall. Joel immediately saw the issue and found raccoon fur at the entry point. He promptly set a one way out door and after a few days passed, Joel rechecked the site and sealed the entry shut. Joel also found a few smaller problematic holes and went out of his way to seal them. Thx Joel for your expertise and efficiency fixing our issue. You were recommended by our neighbour and we’d recommend you to all our friends and family. Henry and Rochelle

    Answer from pro:

    Hi Rochelle, I am happy to hear Joel was able to use his expertise to solve your wildlife intrusion. Thank you so much for any future recommendations you may send our way. I really appreciate it. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 7 years in a row (2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 17 Dec 2021
  • Review from Gregory Wilson
    Rating: 5 out of 5
    Review left on 15 Dec 2021

    Squirrel Removal From Attic - Fast, Effective & Reasonably Priced

    Gates came out three hours after my telephone call. They conducted a thorough inspection of my roof and eaves. They covered up three "possible" squirrel entry points with wire mesh and put a one way door onto the "probable" entry point. It worked, and the squirrel left my attic. Gates came back and removed the one way door and covered up the entry point. They also installed six wire mesh covers over my plastic roof vents to prevent raccoon entry. I was impressed with their fast, efficient and reasonably priced service. Highly recommended.

    Answer from pro:

    Hi Gregory, I appreciate that you took the time to write such a great review about my company. Thank you for saying you were impressed with our fast, efficient and reasonably priced service. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 7 years in a row (2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 16 Dec 2021
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 15 Dec 2021

    Squirrels will now have to find a new home

    Squirrels had entered the attic through a roof vent. Chris arrived promptly found where they had entered, sealed off all the roof vents and toilet venting pipes leaving the one vent with a one way door until all squirrels had exited, came back and finished the job. I am very satisfied with the work performed.

    Answer from pro:

    Hello, thank you your review and for your concise description of the services Chris provided you. Take care, Brad Gates, B.Sc., Owner/President, HomeStars Best of Award Winner for 7 years in a row (2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 21 Dec 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Dec 2021

    Squirrels

    Quick response to my initial request. Determined squirrel entry points into home. Recommended 2 step solution on site. Follow up 4 days later to confirm issue resolved. Simple, effective! Thanks for your help! Recommend company to others.

    Answer from pro:

    Hi Peter, thank you so much for taking the time to write a review for us. Thank you for using us! Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 7 years in a row (2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 16 Dec 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Dec 2021

    Squirrel in chimney

    Tyler was very calm, patient, and professional. He was very responsive and helpful, and did not mind coming over everyday until the problem was fixed. This company offers competitive pricing compared to the other ones I researched, and they provided SAME DAY service which was amazing, because when there is an animal in your house, you need same day service! We loved our experience with Tyler and would definitely recommend this service to everyone looking for a humane removal of animals and friendly staff.

    Answer from pro:

    Hello Reem, thank you for taking the time to write such a great review about my company. I appreciate that you said you would definitely recommend this service to everyone looking for a humane removal of animals. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 7 years in a row (2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 16 Dec 2021
  • Review from Anthony Peel
    Rating: 5 out of 5
    Review left on 9 Dec 2021

    Incredible Customer Service

    I had solid experiences with this company in the past where they helped us prevent squirrels from burrowing into our stucco window. Recently, I found out in certain situations the “Free In-Person Estimate” is subject to a $125 inspection fee if they are unable to humanely resolve the issue. Brad from AAA Gates Wildlife Control, however, was amazing. He helped refund the fee and said he would work on better informing clients about this fee moving forward. I highly recommend!

    Answer from pro:

    Hi Anthony, I am so sorry that you were charged the $125 service call, you should not have been charged. The service call is charged when a caller is not sure if they have mice or an active wildlife problem but want their house inspected to be sure. It is explained over the phone that our charge to inspect the house will be $125 and they then decide if they want us to come out. This obviously was not the situation in your case and I would like to refund you your money. Please email me at bradgates@gateswildlifecontrol.com with your contact information and I will arrange to return your money. I am sorry for the inconvenience this has caused you. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 7 years in a row (2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 13 Dec 2021
  • Review from Karen Dhanraj
    Rating: 5 out of 5
    Review left on 8 Dec 2021

    Inspection and advice re. pest control

    I really thought I had a squirrel in my attic; I could hear it in my office for days. I could hear it scratching and thought it sounded larger than mice and smaller than a raccoon. Tyler came to check out the problem. I live in a townhouse. He inspected all the roofs of the 5 attached units and couldn't find anything. Actually, he thought it could have been the end unit where something could have been coming in and making its way through all the adjoining attics, then into my attic. A few days after he left I heard squeaking in the attic and I thought for sure that squirrel had babies. Tyler and Andrea (Customer Service) both told me it could not be babies in late Nov. I didn't believe them. Once I managed to speak to the neighbors in the end unit, I called Tyler back. He came back, even though he was pretty sure there wasn't much he could do. He checked the roofs again and spent some time talking with me and the neighbor and giving us some good advice. Eventually he said it could be mice. Well, as it happens, it was indeed mice! Ugh, they were making the squeaking sounds. So my mistake was calling "wildlife control" when I really needed "pest control". Wow, those mice sound much bigger when they're scratching on the ceiling above my head. Anyway Tyler was great, but mice are not something they handle. If I ever do have a real "wildlife" problem I will for sure call AAA Gates again.

    Answer from pro:

    Hello Karen, thank you for taking the time to write a review about your experience with our company. I'm glad we were able to determine what was causing the noises. Hopefully you won't need us in the future, but if you do, we will be here! Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 7 years in a row (2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 13 Dec 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Nov 2021

    Animal Removal & Roof Repair

    Chris from Gates did an excellent job. Diagnosed and explained the problem clearly. Answered all my questions, Addressed the problem and did a few extras at no charge. Very customer focused.

    Answer from pro:

    Hello, I appreciate that you took the time to write a review about Chris. We are so glad we were able to answer all your questions and solve your wildlife intrusion. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 7 years in a row (2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 13 Dec 2021
  • Review from John Kim
    Rating: 5 out of 5
    Review left on 25 Nov 2021

    Pest proofing

    Great service and follow up. Squirrels and racoons in the attic are no longer a problem. The service technician was very professional and courteous. I would highly recommend AAA Gates!

    Answer from pro:

    Hi John, thank you so much for writing such a great review about my company. I appreciate it. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 7 years in a row (2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 13 Dec 2021
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 25 Nov 2021

    Wildlife control

    Excellent service and work. Quickly diagnosed and solved the issue. Very thorough and made sure the repairs would solve the current issues and any future issues. Made recommendations that would save me money rather than make them more money. Would highly recommend.

    Answer from pro:

    Hello, thank you very much for taking the time to write a review about my company. I appreciate that you wrote how we are "very thorough and made sure the repairs would solve the current issues and any further issues." Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 7 years in a row (2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 13 Dec 2021
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