AAA Gates Wildlife Control

Rating: 5 out of 5

AAA Gates Wildlife Control reviews (935)

  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 23 Jun 2020

    Raccoon exclusion

    Approx half the fee for removal and half for guarding all other possible entrances. Arrived on time, good work, pleasant and obliging expert. He never had to go into the attic.

    Answer from pro:

    Hi, thank you for mentioning that we were able to solve your problem at "approx half the fee". Unfortunately there are a few companies that drastically over charge for their services. You obviously did your homework before deciding on my company. I appreciate you taking the time to write your review. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2020, 2019, 2018, 2017, 2016, 2015.

    Reply created 29 Jun 2020
  • Review from Claude Guillemot
    Rating: 5 out of 5
    Review left on 23 Jun 2020

    Raccoon removal

    I had used this company before, so I called them when I found out there were raccoons living in my garage. They were able to move up the appointment when someone else cancelled. The person who came was very polite and friendly, and he did a great job. Raccoons are gone and I can now get the garage fixed up.

    Answer from pro:

    Hi Claude, thank you for your repeat business and for the trust you placed in us to humanely solve your wildlife problems. I also appreciate you complimenting us on a job well done. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2020, 2019, 2018, 2017, 2016, 2015.

    Reply created 29 Jun 2020
  • Review from Steven Guo
    Rating: 5 out of 5
    Review left on 20 Jun 2020

    Raccoon Removal

    Really positive experience. My grandparents were dealing with a family of raccoons in our attic (3rd raccoon incident in recent years) and our experiences with the two other companies we reached out to were nowhere near as smooth as the one with Gates Wildlife. My grandparents had been complaining about raccoon noises disturbing their sleep, so I called Gates Wildlife in early May and Brad came over the next week to assess our rooftop and find the entry way for the raccoons. Our situation was complicated because my grandparents were not keen on having anyone in the house to investigate the attic (due to COVID), and it wasn't convenient for me to stop by and speak to Brad in person. He was very accommodating and flexible throughout and we were able to communicate very easily through phone. He provided a fair estimate for raccoon removal and animal proofing some vulnerable areas of the roof, and was able to do the majority of the work that same day. Obviously the process took a little longer because we requested that he do all the work from the exterior of the house, and this meant we had to ensure the baby raccoons were fully mobile before he could set a one-way door. He stopped by around 5 more times over the next 4 weeks to install, remove, and re-install the one-way door just to test if the raccoons were old enough to be able to get out on their own. In mid June after following up with me again to inquire about any more noises and after another inspection by him, Brad was confident that the raccoons had left and he sealed the entry way. I wasn't able to thank Brad in person but we really appreciate his continuous follow-ups, diligence, and his ability to create a stress-free experience. Hopefully we don't have anymore wildlife run-ins in the future but if we do Gates Wildlife is definitely our go-to.

    Answer from pro:

    Hi Steven, what a great review! I would first like to say that it was a real pleasure assisting you with your grandparents raccoon problem. Thank you for your excellent description on exactly how your job unfolded. We take great pride in our ability to follow-up on our work in progress and communicate the process to our customers. Your review is true testament to this. Hopefully you won't need our services in the future but if you do I will be happy to assist. All the best! Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2020, 2019, 2018, 2017, 2016, 2015.

    Reply created 29 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jun 2020

    Bird removal from soffit

    Brad (owner) and Cassandra showed on a Friday morning to our appointment on time and fully respected the current COVID situation. A bird had migrated in through our soffit. I was able to pinpoint the general location and they were able to discover the actual entry that the birds were using. The birds were not in sight, so the area was protected with wire mesh to prevent re-entry. Throughout Friday afternoon, I had noticed that there was still scratching noises on the metal soffit. This prompted me to have to call Gates Wildlife Control again on Friday night. Saturday morning, another associate (unfortunately I have forgotten his name) had arrived to check on my concerns. The black birds were unseen in the darkness of their entry location. So the associate opened up the soffit allowing much more light to enter the darkness, and while he was preparing to install a one-way door on the soffit, the second bird flew out. This call was warrantied under their work satisfaction policy, so I was not charged for them to come out once more. It has been around 3 weeks since the work was done, and the birds are no longer around. The entry location is over 2 stories tall. All three employees that I had met were friendly, professional, and keen. Gates Wildlife Control was also the only company that had provided free in-person quotes. Their "base" over the phone quote was the highest amount, but their actual price is comparative to their competition within my area.

    Answer from pro:

    Hi Diusee, you made my day! I love receiving reviews that highlight our willingness to quickly respond to situations that require our attention. Unfortunately this is not common practice in the wildlife industry and many companies practice the "one and done approach' to solving wildlife situations. Thank you for allowing us to humanely solve your bird problem. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2020, 2019, 2018, 2017, 2016, 2015.

    Reply created 29 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jun 2020

    Birds nest in the attic

    AAA Gates Wildlife gave us a very decent appointment, considering the high demand period. Brad and Sandra came and helped releasing the birds. They are very knowledgeable people, knowing what they are doing. They were extremely pleasant and professional. I highly recommend this company. Thank you for the great service.

    Answer from pro:

    Hi Liviu, thank you for allowing us to humanely solve your bird problem and for your kind words. It was certainly a unique situation. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2020, 2019, 2018, 2017, 2016, 2015.

    Reply created 9 Jun 2020
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 28 May 2020

    Gates Wildlife to the rescue - The other company was for the birds

    What a week this has been. Went with another wildlife company - very well rated in Burlington - THEY WERE TERRIBLE. Left birds trapped in our roof as well as a 2' x 2' sparrow nest under our soffits in the roof - After they said they had cleaned everything out. The owner of the 'other' company was extremely rude and unprofessional *read negative reviews of other companies carefully - the way in which they are responded to speaks volumes*. My husband called Gates - Chris and another nice fellow came over the next day and have been fantastic. They helped release the trapped birds and set up nice little temporary nesting for the parents to care for the babies until they are old enough to fly the proverbial coup. They will be returning over the next few weeks to monitor how things are going before they close everything off and secure to prevent other animals from entering. Honestly, day and night versus the other company. I was very upset yesterday and Gates has restored my confidence in humane wildlife control. :)

    Answer from pro:

    Hello, thanks for your eye opening review. I am sorry you had such a terrible experience with the other company but I am glad Chris and Tyler were able to save the day! Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2020, 2019, 2018, 2017, 2016, 2015.

    Reply created 9 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 May 2020

    Squirrels removed from attic

    We live in in townhouse, and we and several of our neighbours heard squirrels in the attic so we contacted AAA Gates Wildlife Control. Blake identified the point of entry and installed a one-way door. The next day we heard squealing on the roof and saw three squirrels attempting to get back in. ("Sorry, squirrels, no more luxury suites for you--it's time to camp in the nearby ravine!") Since then, all has been quiet. Our thanks to Blake who did an excellent job and was very pleasant, reliable and efficient. We highly recommend AAA Gates Wildlife Control!

    Answer from pro:

    Hi Mary, I am glad Blake was able to send your squirrels packing. I am sure it is a lovely ravine! lol. Thank you for taking the time to compliment Blake on being "pleasant, reliable and efficient. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2020, 2019, 2018, 2017, 2016, 2015.

    Reply created 10 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2020

    Squirrels in attic space

    5 star service! We called them due to a suspected squirrel nest in our soffit / attic space. Booking is handled well, and you get a reminder call about your appointment a day or so in advance of the appointment. Pricing is transparent and reasonable. Joel showed up right on time and was great to work with, and very knowledgeable. Highly recommend AAA Gate's Wildlife Control.

    Answer from pro:

    Hi JD, I could not have written a more concise and informative review myself. Straight and to the point!! You summed up your experience with my company in 5 sentences. Thank you for letting other future customers what to expect! Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2020, 2019, 2018, 2017, 2016, 2015.

    Reply created 10 Jun 2020
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 12 May 2020

    Gentle removal of Mrs. Fox and Family

    Mrs. Fox and her family had made a home under our deck, in a remote inaccessible corner. Each day Mrs. Fox would kill a rabbit, or a squirrel, or a mouse or two, proudly displaying it in my yard. Her four babies played endlessly in my yard, and at night made bizarre noises which sounded like a cross between barking and babies' cries. So along came Blake from Gates Wildlife Control. He told me with confidence that we would be rid of the foxes soon. He installed wire screens with a one-way door, so not only would the foxes exit and not return, but no other wildlife could enter the deck area in the future. Blake was professional, courteous and completely in control of the situation, which was immensely helpful given the wildlife that had taken over my backyard.

    Answer from pro:

    Hello, I love your description of what it was like to live with foxes in your backyard. It is totally understandable why they had to go, especially when you consider that all that cuteness comes with an animal cemetery. Thank you for complimenting Blake on a job well done. I am glad he made it possible for you to once again take ownership of your backyard. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2020, 2019, 2018, 2017, 2016, 2015.

    Reply created 10 Jun 2020
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 12 May 2020

    Squirrel removal

    Squirrel were scratching day and night and made a hole in the soffit and a small opening in the bricks further. I called gates and the next day Nick showed up. He was very pleasant, polite and answered very patiently all my questions . He was not too concerned about the small hole but put the trap on the big one. The next day I heard movement and the small hole got bigger. called gates and Nick showed again and resolved my problem. Thank you Nick

    Answer from pro:

    Hi Maggie, thank you for your review and for complimenting Nick on being pleasant and polite. We tell all our customers if they have any concerns, so not hesitate to give us a call and we will make it right, as you found out. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2020, 2019, 2018, 2017, 2016, 2015.

    Reply created 30 Jun 2020
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