AAA Gates Wildlife Control

Rating: 5 out of 5

AAA Gates Wildlife Control reviews (935)

  • Review from Lynda Wright
    Rating: 5 out of 5
    Review left on 8 May 2020

    Raccoon removal

    After hearing some alarming noises comeing from my attic, I contacted Gates Wildlife Control. They sent Jake to my home to assess the problem. He looked at the roof, the soffits and in my attic. Raccoons were in the soffits and luckily for me, not in the attic. Jake completed a detailed estimate on fixing the problem, repairing the damage the raccoons had done and some preventative work on my roof vents. I thought the estimate was affordable and Jake did all the work that day, plus installed a oneway door at the raccoon entrance. Later that night the raccoons left, and couldn't get back in. He came back in a couple of days to make sure all raccoons had left and then sealed off the entrance. Jake was very courteous and considerate of the social distancing caused by Covid-19. I would highly recommend this company.

    Answer from pro:

    Hi L. Wright, thank you for your excellent review! Your description of how your job unfolded from beginning to end will help our future customers understand what to expect. I also really appreciate your kind words for Jake. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2020, 2019, 2018, 2017, 2016, 2015.

    Reply created 30 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2020

    Raccoon removal from soffit

    We can’t thank Gates (and specifically Joel) for the fantastic service we received! We called and were able to have Joel come next day after witnessing a raccoon climb up our brick wall and through a hole in the soffit (that the raccoon created!). We’ve had various pest/wildlife issues since January, and within two weeks of that initial visit we were finally DONE! He came to our house at least five times over that two week period, entered our attic twice and eventually persevered to find and extract five babies and the mother raccoon from our roof. Everyone else we called gave up or told us we were probably stuck with them until they were big enough to leave. We are so relieved to finally have our house back!! The best part is that we were about to pay for a costly repair to the roof to fix the raccoon damage - Joel even took care of that! This is truly a one stop shop, and although it seems expensive at first glance, it’s absolutely worth every penny. Thank you!!!!

    Answer from pro:

    Hello katwcheng, you touched on an important difference between us and our competition. We work hard to arrive at a solution regardless of how many visits it takes. I love your comment "We are so relieved to finally have our house back." It could be used as a slogan! "We get them out and give you your house back!" Thank you so much for your informative review and for your nice words for Joel. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2020, 2019, 2018, 2017, 2016, 2015.

    Reply created 30 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2020

    Raccoons in the Attic

    Brad and Cassandra did a great job removing a very persistent Mom and her 5 babies. Brad quickly identified where she made her way in and patched it, added a one way door. About 1 hour day 1. If she did not yet have her babies then she would have ideally left on her own thru the one way door... but within 1 hour hour I heard the babies. Day 2 Brad and Cassandra were back exploring the attic and of course the area was inaccessible from the attic. They carefully cut thru the office cathedral ceiling and removed the 5 babies and put them safely out side in a heated box. Day 3 Mom took 3 babies away... unfortunately back into the attic over then master bedroom. Day 4 Brad and Cassandra now returned for the 4th time to bring the babies back out. Day 5 Mom had now pulled another soffit apart and had 4 of the babies hidden again in the attic. Cassandra again found them to keep the babies out and together. Week 2 they were back again a couple of times to attend to any areas we had concerns as the mom was actively looking for her babies. Thanks problem solved!

    Answer from pro:

    Hi LBH, Thank you for your play by play or should I say day by day report of how your job unfolded. Every now and then we run across a mother raccoon that is determined to stay in the house that it chose. It was truly a pleasure working with you and your husband and I totally understand if you don't want to see us again anytime soon. lol. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.

    Reply created 4 May 2020
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 2 May 2020

    Squirrel Removal

    I believe the young man's name was David. He arrived on schedule, on time. As expected from AAA Gates he was pleasant, efficient and gets an A+++ for a job well done.

    Answer from pro:

    Hello, thank you for your review and for complimenting David on a job well done! Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.

    Reply created 4 May 2020
  • Review from Lori O'Leary
    Rating: 5 out of 5
    Review left on 30 Apr 2020

    Attic animal adventure

    I was SO grateful that you were able to squeeze us in earlier than our scheduled appointment to help with our unique raccoons in the attic situation. Blake was super responsive, smart and thoughtful. The only thing that would have been better is if he could have magically found a way to get to the baby raccoons in the basement wall. Tragic ending AND I am glad that Blake was here to guide us through the ordeal.

    Answer from pro:

    Hi Lori, it was a sad situation that resulted from the roofer inadvertently closing the hole that the raccoon was using to exit the roof, although it is not that uncommon. Over the years we have run into countless situations where roofers close an active entrance hole and trap the animal inside the attic. I am glad Blake was able "guide you through the ordeal". Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2020, 2019, 2018, 2017, 2016, 2015.

    Reply created 4 May 2020
  • Review from Justin Lee
    Rating: 5 out of 5
    Review left on 30 Apr 2020

    Blake did an amazing job!

    Gates Wildlife Control did an amazing job. Blake came by, identified the issue, put a plan in place to get rid of them, and everything was over in a few days. Surprisingly efficient and well done.

    Answer from pro:

    Hi Justin, it makes me extremely happy to hear that Blake was "surprisingly efficient ". It is always our goal to offer a level of service that is above what is expected and your review is proof of that. Thank you for a great review. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.

    Reply created 4 May 2020
  • Review from Lana
    Rating: 5 out of 5
    Review left on 29 Apr 2020

    Persistent Raccoon on Roof

    We had heard some noise coming from the roof of an extension to our house. When we inspected from the window, we saw a raccoon and each night we’ve had to scare it away. However, each morning we would notice ripped shingles and we were nervous it would find its way inside. I called AAA Gates Wildlife and was able to get an appointment in 2 days. Kieran came for the appointment and did an inspection on the roof. He explained to us why this could be happening and provided an estimate to us for prevention which we are reviewing. He even helped us with some cleanup of a couple loose shingles from the roof which was so appreciated and unexpected. All I can say is that we were very impressed with the service we received just from this appointment and I would not hesitate to call them again if I need their services.

    Answer from pro:

    Hi Lana, a little know fact is that raccoons and other animals are constantly seeking out new den sites to utilize should they need to move. I am glad to hear that this particular raccoon was unsuccessful in breaking into your house. Animal-proofing will help protect the vulnerable areas should the raccoon return. Thank you for your review and for complimenting Kieran on his service. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2020, 2019, 2018, 2017, 2016, 2015.

    Reply created 4 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Apr 2020

    Very Professional. Raccoon in the attic

    We discovered a raccoon in the attic and called AAA Gates Wildlife Control. Their service was swift and very professional. Nick was very considerate during this pandemic and sent us photos from the roof before and after the repair. We spent a little more on the repair (doing the entire house) making sure we'll have no future guests. All interactions between Nick and the company were efficient and we would trust them again.

    Answer from pro:

    Hi finnmac, I really appreciate you mentioning that our "service was swift and very professional" and that Nick was "very considerate duing this pandemic." It was a wise decision to have animal-proofing installed as it is our experience that the animal will return from time to time to investigate the house. Thank you for your thoughtful review. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2020, 2019, 2018, 2017, 2016, 2015.

    Reply created 4 May 2020
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 27 Apr 2020

    Racoon removal

    I contacted Gates after discovering a mother racoon in one of our basement window wells. They were very helpful on the phone and came the next day. The technician was competent and polite. He removed the raccoons and gave one baby to the mother to show her he wasn’t a threat and put the babies in a heated box. When he he returned the next day hey ere all gone and he had put a metal screen over the well to prevent a recurrence.

    Answer from pro:

    Hello, I love how you managed to sum up your entire experience with my company in just five sentences. Thank you so much for choosing Gates Wildlife to humanely solve your raccoon problem. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2020, 2019, 2018, 2017, 2016, 2015.

    Reply created 4 May 2020
  • Review from DK
    Rating: 5 out of 5
    Review left on 26 Apr 2020

    Skunk removal

    Called for skunk removal and prevention of any further animals living under my shed. They were timely and polite. The person who actually did all the work was polite and professional. Happy with the work.

    Answer from pro:

    Hi DS, thank you for your concise review and for complimenting my staff on being polite and professional. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2020, 2019, 2018, 2017, 2016, 2015.

    Reply created 4 May 2020
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