AAA Gates Wildlife Control reviews (935)

Review from Customer of AAA Gates Wildlife Control
Rating: 5 out of 5
Review left on 11 Nov 2019
Roofing repair
"You are being terrorised by racoons" was the verdict to the hole in my roof letting water drip into the room below. They were ripping off roof tiles, the vapor barrier and chewing right through the wood. AAA gates came and installed a one way gate system to ensure anything that might have entered, would not find a way back in. While up there, they indentified 4 other potential weak spots—vulnerable to more unwanted animal activity
Answer from pro:
Hello, your description of the damage caused by raccoons is spot on. I appreciate you describing what we do so other potential customers can understand the process. Thank you for allowing Gates Wildlife to humanely solve your wildlife problem. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.
Reply created 12 Nov 2019
Review from Maz
Rating: 5 out of 5
Review left on 11 Nov 2019
Squirrel problem
We had been hearing noises from our attic. I suspected it was squirrels. Somehow they were getting in through a small hole in the roof. Gates sent in Pete (who was extremely professional and legit), did an inspection and diagnosed the issue quickly. One way exit installed and in a couple days he returned to make sure no new squirrels were going in. He made sure to close all potential access points really well. I was very satisfied with the results and so far - no new visits from squirrels. There is a 1 year warranty which is nice to have. I also installed some metal screens around vents which was at an additional cost. The whole thing cost a bit more than I was expecting but for the service and professionalism, I think it’s worth it! Great job!
Answer from pro:
Hi Maz, I love your comment regard Pete as "extremely professional and legit." It is exactly what we have built our business on, professionalism and honesty. Thank you for explaining the process the way you did and for your business. Enjoy your squirrel free house! Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.
Reply created 17 Nov 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 8 Nov 2019
Checked for wildlife in the attic
I was hearing sounds from what I thought was the attic and was worried raccoons or something had got in. Peter from Gates came and checked everything out. All clear and no charge!
Answer from pro:
Hi Julia, it is never a bad idea to make sure that the noise you are hearing is not coming from an animal in the attic. Animals can cause significant damage to insulation and wiring and it's good to get them out before too much damage occurs. Thank you for your review. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.
Reply created 11 Nov 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 27 Oct 2019
Reliable, Capable and Friendly
I had a problem with squirrels getting into my basement through the roof. AAA Gates could respond in just 2-3 business days, so I gave them the OK since i knew fall was a busy time of year for this type of response. Nick was punctual, very polite and did an investigation. He was knowledgeable and was able to find the entry level on the roof. He provided me with a squirrel trap for the basement and plugged the entry level with a one way door. He came back for a second visit to follow up on the entry area. He came back a third time and after investigating the situation to his satisfaction, he removed the one way door unit, sealed up the entry area and retrieved the trap. That was about a month ago and the squirrels haven't been back since. I thought that the price was a little high, however the work was done quickly, effectively and Nick offered some very useful information. He politely answered all my questions (and there were many) and made three trips in total to my premises, so upon reflection, I figure I got value after all. I would heartily recommend this company without any hesitation.
Answer from pro:
Hi KMo, Wow! That is a great review. I do understand how you might have initially thought our "price was a little high" but after you experienced our service you realized that you "got value after all." Each time we take on a new job, our customers trust us to do everything within our power to care for the lives of the animals involved. In the wildlife removal industry following up on each and every job, in a timely manner, is critical to ensure everything is progressing according to plan. Companies that offer wildlife removal services at below average costs are cutting corners and are not following up to make sure that the lives of animals are not compromised in the process. Wildlife control is not an exact science and without close observation you can never be sure that the animals are reacting as expected. Thank you for your excellent review! Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.
Reply created 31 Oct 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 17 Oct 2019
JUST WOW!! Justin is a true gem for this organization.
The company only speaks wonders if the employees working for them are true assets. Justin is a true diamond for this company. Really makes the organisation stand out to its honesty and integrity of the work performed. I honestly believe more people need to exist like Justin that make organisations shine and really stand for its true value. Hands down I will recommend this company to my family and friends knowing honest people like Justin exist working for them.
Answer from pro:
Hi Morni, in my eyes there is not a better intro to a review than "JUST WOW!!" THANK YOU FOR YOUR KIND WORDS!! I am extremely proud of Justin's work ethic and I am thrilled to have him as a valued member of my team. Thank you for taking the time to share your experience and for allowing us to humanely solve your wildlife problem. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.
Reply created 31 Oct 2019
Review from K Solymos
Rating: 5 out of 5
Review left on 10 Oct 2019
Skunk residence under garden shed.
Brad and his team inspected the dug our entrance under our garden shed and accurately concluded a skunk was living under there for months. We managed to photograph activity at night and could see the skunk returning to try and get underneath but the one way door kept him/her out. The wire mesh perimeter fence is heavy duty that Gates’ installed as we witnessed raccoons, skunk, squirrels and even a possum try to get under and none could anymore! It’s solidly protected, discreetly installed and nothing was disturbed during installation. Humanely done and we are very very happy!!
Answer from pro:
Hi there, thank you so much for taking the time to write such a great review about my company. I appreciate your help via the use of your night cam during the process as well. Thanks again for allowing us to humanely remove your skunks. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.
Reply created 15 Oct 2019
Review from Customer of AAA Gates Wildlife Control
Rating: 5 out of 5
Review left on 10 Oct 2019
Service
Gates Wildlife was very helpful in removing the squirrels from my attic and repairing the roof. I was leases with their prompt attention to this as well as the follow up visits to confirm the absence of wildlife. Thank you.
Answer from pro:
Hello, I appreciate you taking the time to write a great review about my company. Thank you for allowing us to humanely solve your wildlife intrusion. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.
Reply created 10 Oct 2019
Review from Customer of AAA Gates Wildlife Control
Rating: 5 out of 5
Review left on 9 Oct 2019
Prompt and expert wildlife removal
Gates had an employee out to inspect our roof within a couple days after reporting animal sounds in our walls and on the ceiling. Sure enough, squirrels had been nesting up there, gaining access through a hole in the fascia behind the falling down evestrough. In short order, the entrance was blocked, a one way door for any trapped critters to escape, and the evestrough reattached. Great, friendly service! They even did a follow up visit a couple days later to check on things. Highly recommend!
Answer from pro:
Hello, thank you so much for complimenting the service that we provided for you and for allowing us to humanely solve your wildlife intrusion. I appreciate you taking the time to write such a wonderful review about my company. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.
Reply created 10 Oct 2019
Review from Janet schulberg
Rating: 5 out of 5
Review left on 4 Oct 2019
WILDLIFE CONTROL
We have used Gates Wildlife Control several times over the years. Their service was always excellent. This time they sent Nick who showed us via the photos attached what we needed done before and after he came back to finalize the issue. Service was Professional, No Stress and Reliable.
Answer from pro:
Hello Janet, I really appreciate how you described our service as professional, no stress, and reliable. Our goal is to provide our customers with a peace of mind knowing a long term solution is in place to get the animals out and keep them out. Thank you for allowing us to humanely solve your wildlife intrusion. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.
Reply created 10 Oct 2019
Review from Customer of AAA Gates Wildlife Control
Rating: 5 out of 5
Review left on 27 Sep 2019
roof inspection
squirrels running around on my roof, wanted an inspection done. very professional and thorough guys. I thought that Blake and Jake were great. they were informative, helpful and courteous. I would definitely recommend Gates.
Answer from pro:
Hello, thank you so much for taking the time to write a review about my company. I appreciate you complimenting my technicians Blake and Jake. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.
Reply created 10 Oct 2019