AAA Gates Wildlife Control reviews (935)

Review from HomeOwner
Rating: 5 out of 5
Review left on 30 Oct 2016
repair damage caused by wildlife entry soffits of porch
Chris explained the process, and the followup clearly. I have not been to check it yet as the house is occupied by tenants.What he described when he went back to check on the job, and did more repairs to prevent further entry of the wildlife sounded good.
Answer from pro:
Hi hock842, thank you for your review. You can rest assured that we stand behind our work and please do not hesitate to call should you have any concerns. Our guarantee is supported by 33 years in business. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016
Reply created 2 Nov 2016
Review from Customer of AAA Gates Wildlife Control
Rating: 5 out of 5
Review left on 30 Oct 2016
Wildlife removal
A few weeks ago we heard a noise in our wall and noticed an opening on our roof. We called AAA Gates and had them come and inspect our roof and attic. Shout out to Chris at AAA Gates Control who came to check out the problem. He was very friendly, informative and did a great job on solving our problem !!! Bye Bye Racoon. Leo, Mississauga.
Answer from pro:
Hello Private User, thank you for your "Shout out to Chris" and for taking the time to write a review. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016
Reply created 2 Nov 2016
Review from John F. Martin
Rating: 5 out of 5
Review left on 28 Oct 2016
Removal of animals (likely red squirrels) from space between first and second floors of home.
Inspected for likely points of entry, Installed one-way traps. Pointed out additional potential problems (points of entry for mice). Helpful. Returned to check traps to make sure objective was achieved. Responsive when additional concerns were raised, including additional traps/checking/clearing. Nice, knowledgeable people, good service.
Answer from pro:
Hi John F, thank you for taking the time to write a review. It is very common for red squirrels to travel between floors because they can fit through much smaller spaces than there larger eastern grey squirrel cousins. Thank you for commenting on our follow-up procedures. This is a very important aspect of our service to determine that the process is progressing as planned. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016
Reply created 2 Nov 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Oct 2016
Animal removal
Justin was very friendly and efficient.He made sure all entry holes were wired closed and all animals were extricated from my house.I would highly recommend Gates AAA Wildlife Control to all my friends and neighbors
Answer from pro:
Hi larlou, thank you for taking the time to write a review and for complimenting Justin. I believe the highest praise we can receive is when a customer has the confidence to recommend us to friends and neighbours. Thank you in advance for any future referrals. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016
Reply created 27 Oct 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Oct 2016
Garbage panda eviction
Safe, ethical removal of non-paying destructive tenants. Nick dealt with me when I was grumpy and sleep deprived, and was still polite, professional and efficient. Laid out terms and schedule, explained guarantee and my role in favourable outcome (call immediately, if I hear critters)
Answer from pro:
Hi tiannemargaret, I totally understand what being sleep deprived can do to a person. Not to worry, many of our customers have experienced laying in bed at night imagining what kind of damage the animals are doing to their home. As you mentioned, if the animals come back we want to hear from you. A long-term happy customer is our goal. Thank you for your review and for speaking highly of Nick. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016
Reply created 27 Oct 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 25 Oct 2016
Noises in the attic
Called because we had heard noises in the attic and walls. Chris started by inspecting the complete house perimeter to determine signs of entry. He was satisfied that no unwanted visitors were gaining entry to the attic. He also commented on the Work performed by our roofer and how their efforts had thwarted any intrusion. To complete his assessment Chris entered the attic and found traces of mouse activity. He then proceeded to outline a less costly solution. Great guy, great service and they are above and beyond our expectations. Highly recommendable!!!
Answer from pro:
Hi Terry, it is not uncommon for homeowners to mistake the noises created by mice to be that of a larger animal. The only way to be sure is to have a professional inspect the home. It pleases me to hear that Chris went above and beyond your expectations. We strive to do that on each and every job. Thank you for your great review. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016
Reply created 27 Oct 2016
Review from Customer of AAA Gates Wildlife Control
Rating: 5 out of 5
Review left on 24 Oct 2016
Wildlife Control
We are very happy with the service Nick (and another young man whose name I'm afraid I didn't get) provided. We had some very persistent raccoons who had made a hole in our roof, and Nick came the day we called ... and then again when we called a couple weeks later after the raccoons tried to open another part of our roof (and which he very kindly did not charge us for). Not only was Nick very responsive, but he was a pleasure to deal with and very knowledgeable. We will definitely recommend AAA Gates to others in our situation.
Answer from pro:
Hi Private User, your experience is exactly why we guarantee our work. Wildlife are unpredictable and we understand that they may try to break back in. It may sound corny but our guarantee is fully supported by our 33 years in the business. I cannot thank you enough for complimenting Nick on a job well done. Thank you also for any future referrals. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016
Reply created 27 Oct 2016
Review from KO
Rating: 5 out of 5
Review left on 20 Oct 2016
Fast, Friendly and Professional Service!
I called AAA Gates Wildlife Control in the morning and they were able to provide an onsite quote and install the 1-way door to get rid of our pesky squirrel intruder within hours! Boris was polite, professional, friendly and knowledgeable. He took the time to explain the removal process, the squirrels seasonal habits and patterns. He performed a thorough assessment on the roof, gables, soffit and facia and found the issue quickly. He explained all of my options for future protection (found another adjacent entry way starting) and the warranty very clearly. He will return in a few days to remove the 1-way door and seal up the entry way with the galvanized screening. I found Gates Wildlife on Homestars and I am very happy with the level of service I received. I'm glad I took the time to review the experiences people had with the company before I called. The price was fair and the experience from the time to taking my call to the onsite quote and work completed was exactly how a professional business should operate.
Answer from pro:
Hi KO, Wow! What an amazing review! It might be the best review I have ever received. Your description of the entire process is second to none. Would you be so kind to copy and paste your review on some of our other review sites. I want the world to see it! Simply go to http://www.gateswildlifecontrol.com/reviews.php and click on the links. Thank you in advance for considering this request. I also love the fact that you did your research before hiring us. Most people do not and they end up hiring a fly-by-night company. And as you know HomeStars is a terrific resource for finding a reputable company. Thanks again! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016
Reply created 21 Oct 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 18 Oct 2016
Wildlife removal
Responded to call immediately and provided regular updates regarding issue. Staff were helpful and knowledgable. The work is guaranteed and the business is reputable.
Answer from pro:
Hi Leslie, I really like your concise review! In three sentences you said it all. Thank you! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016
Reply created 19 Oct 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 17 Oct 2016
Birds in our bathroom exhaust vent
We had birds in our upstairs bathroom exhaust vent. I called Gates and they were able to come out the next day. Before beginning any work, Tony called me to confirm what he'd found, give me a quote and ask if I wanted him to complete the work on the spot. He installed a cage to allow anything that was inside to escape (but not re-enter) and came back a week later to remove the cage and install a new exhaust vent cover. Gates was a pleasure to deal with at every point in my interaction. I would use them again (but hope I don't have to!).
Answer from pro:
Hi Kathi, thank you for you terrific review. I really like how you explained our process from beginning to end. Hopefully you will not need us again but if you do I can guarantee that you will receive the same great service. Thanks again! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016
Reply created 18 Oct 2016