AAA Gates Wildlife Control

Rating: 5 out of 5

AAA Gates Wildlife Control reviews (935)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Oct 2014

    Squirrel Removal

    Peter has been to our house 3 times over the past few years. He was honest from day one that we would need a new roof and we finally are going to do it this year. But he has been professional, honest and has given really helpful tips even about what we should ensure our roofer does to maintain it. He found no squirrels in our roof when he came, but I asked him to come back 3 weeks later just to double check before we got our new roof done and he did without any charge. Really a good company if you want honest feedback.

    Answer from pro:

    Hi D G, thank you for your detailed review. I especially liked your use of the word "honest" three times in your review. I take great pride in the fact that all of our technicians share this trait. After all, we wouldn't be in business for 30 years unless we respected our customers. Thanks again, I will be reading your review at our next meeting. Brad Gates, B.Sc. Owner/President

    Reply created 14 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Sep 2014

    Bats in the house

    Chris came out and saw our problem immediately. He also noticed we had squirrels chewing our roof vents. He was courteous, knowledgeable, efficient and friendly. We had him do the required work on the spot. He came back a week later, as promised, to remover the exit doors and so far so good. I would not hesitate to contact Gates Wildlife in the future for any wildlife problems we may have in the future.

    Answer from pro:

    Hi Ann, thank you for your review and for complimenting Chris. I am glad you were happy with our service. I have one question, any chance of getting you to upgrade your 9 rating to a 10. If not, I would be interested in learning what we could have done better to have achieved a 10. I am always looking to improve our services. Thanks again. Brad Gates, B.Sc. Owner/President

    Reply created 14 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Sep 2014

    raccoon family in our attic

    We had a mother racoon and her adolescent babies living in our attic. Tony came and helped us; he was absolutely wonderful. He clearly cares about animals and is an expert in understanding their behaviours and habits. He helped this mom decide to leave our premises on her own and relocate her family to another den with very little upset to her or to us. He assuaged our concerns for her and her family's safety and welfare. He came back to our home on three occasions to make sure no babies were left in the attic and even designed a "baby-safety" cage so the baby wouldn't fall off the roof should it venture out on its own. Turned out, the babies were all gone with their mom, but Tony was taking no chances, something that we so greatly appreciated and admired . Thanks Tony! Thanks Gates' Wildlife Control! We have already recommended you to friends and family as "the BEST".

    Answer from pro:

    Hi Beverley, thank you your great review and for taking the time to describe Tony's humane work ethic. We are proud to have him as a member of our team. And thank you very much for recommending us to your friends and family. Brad Gates, B.Sc. Owner/President

    Reply created 4 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Sep 2014

    Removal of Squirrels

    Excellent Service! As we live on a conservation authority this is not our first time having to sort out an "in home critter" issue, however it was our best experience. Their technician, Blake was prompt, courteous and knowledgeable. He examined the whole of our property before confirming the point of entry, and then provided a detailed explanation for resolving the problem. Cost was more than reasonable when compared to other companies we have hired and by far a much better customer service experience,

    Answer from pro:

    Hi Gwelda, I really appreciate the fact that you took the time to write a terrific review of Blake and our services. Hopefully you won't need to deal with any "in home critters" again, but if you do we will be happy to assist. Brad Gates, B.Sc. Owner/President

    Reply created 4 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Aug 2014

    Skunk Removal

    Amazing service! The technician was on time, VERY knowledgable and walked us through the whole process before he began. Chris was professional, resolved our issue and we are 100% satisfied with his work! Great price and service- we strongly recommend them if you have unwanted stinky guests:)

    Answer from pro:

    Hi Jennifer, many thanks for writing such a great review of Chris's services. Hopefully Pepe le pew has found a new home far away from yours. Thanks again! Brad Gates, B.Sc. Owner/President

    Reply created 4 Nov 2014
  • Review from Fayaz
    Rating: 5 out of 5
    Review left on 16 Aug 2014

    Racoons in attic

    My wife and I experienced racoons in our attic last year we were new to this problem and hired a local company to deal with the problem. The company owner came put cages on our roof trapped the racoons and left with hardly any information for us. This is not the proper way to deal with wildlife. This year we had the same problem and after that experience I decided to do some research and chose AAA Gates Wildlife control. Nick our technician was very informative and answered all our questions, went into our attic, did a thorough search and suggested we close all entries to our attic for more protection. Nick put a one-way door so whatever was in our attic left and could not get back in. These procedures are the proper ways to control wildlife not the way the other company we hired did the job. Out of courtesy I will not mention their names. I recommend AAA Gates Wildlife they did the job right, were punctual and answered all our questions.

    Answer from pro:

    Hi Fayaz, thank you for explaining the right and wrong way to perform wildlife removal. Not many homeowners know that trapping is no longer an acceptable practice for wildlife control. Thank you for the confidence you showed in my company. Brad Gates, B.Sc. Owner/President

    Reply created 4 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Aug 2014

    Raccoon removal

    Arrived right on time to check attic for a recent raccoon invasion, critter had left, diagnosed problem area, inspected the attic and put back in order while sanitizing it, sealed all possible entry points with heavy duty wire mesh. Technician was very professional and informative as well as being proactive in identifying possible problem areas and sealing those.

    Answer from pro:

    Hi Peter, the raccoon must have known we were coming and high tailed it out of there. lol Thanks for writing such a complimentary review! Brad Gates, B.Sc. Owner/President

    Reply created 4 Nov 2014
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 10 Aug 2014

    Racoon damage

    Nick was punctual, efficient, friendly:: replaced mats and installed screens to racoon-proof roof. Invoice was printed, clear and detailed. Will definitelty use again but hope that's not necessary. Highly recommended.

    Answer from pro:

    Hi Chandra, thank you for your great review and for complimenting Nick. I have one question, would it be possible to have you change your review from an 8 to a 10. Ratings are very important to my customers that find us on Homestars and I want to remain competitive. If not, could you please tell me what Nick could have done differently to have achieved a 10. I am always looking to train my staff to be better at what they do. Thanks again.Brad Gates, B.Sc. Owner/President

    Reply created 14 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jul 2014

    Skunk removal

    Extremely professional and a pleasure to deal with! Chris did an excellent job, was very informative and thorough. Mr. skunk under the shed is no longer an uninvited guest! I had another company (recommended by the Oakville Humane Society), tell me over the phone they would remove/relocate the skunk which turned out not to be true + they were significantly more expensive. Gates have my future business (perhaps I should rephrase that!). Thanks again Chris.

    Answer from pro:

    Hi Dan, thanks for taking the time to write such a great review. I am glad we were able to assist you in evicting "Mr. Skunk" Hopefully you won't need our "future business" but if you do we will be happy to assist. Brad Gates, B.Sc. Owner/President

    Reply created 4 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jul 2014

    Critter fencing

    Peter at AAA Gates Wildlife Control was professional, knowledgeable and friendly. We had a squirrel in our living room ceiling, and he was able to determine where it was getting in and advise us on how to keep it out. We went ahead with the fencing and are very pleased with the work. Highly recommend.

    Answer from pro:

    Hi Cathy, I am grateful that you took the time to write a review and that you were pleased with our work. Brad Gates, B.Sc. Owner/President

    Reply created 4 Nov 2014
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