AAA Gates Wildlife Control

Rating: 5 out of 5

AAA Gates Wildlife Control reviews (935)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2014

    Birds Nest Removal

    Nick was fantastic. He was able to quickly identify a number of problem areas and went right to work. He took the time to do the job right and went above and beyond to ensure that the job was done right and at a better than fair price. I would highly recommentd AAA Gates Wildlife Control to anyone who has a problem with unwanted wildlife.

    Answer from pro:

    Hi Mike, I appreciate hearing that our Wildlife Technicians are able to resolve wildlife issues quickly and thoroughly in such a way that you would take the time to write a review about our company. I will be sure to pass this on to Nick. Thank you! Brad Gates B.Sc. Owner/President

    Reply created 30 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Apr 2014

    Birds nest removed

    Brad came to our house on time, explained the situation and what he would be able to do gave us a great quotes and within 30 mins he was done, very professional

    Answer from pro:

    Hi Deep, Thank you for your review! Brad Gates B.Sc. Owner/President

    Reply created 30 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Apr 2014

    Wildlife Removal

    We had 5 baby squirrels take shelter in our attic. Called Gates Wildlife removal and the very next day Justin attended our house. Justin was 30 minutes early, polite, courteous and very professional. An all around nice guy! Justin explained what he was doing step by step. He explained all the details of the quote in a meticulous manner. Justin safely removed the baby squirrels, placed them in a temporary box on our roof so that mamma squirrel would relocate them elsewhere. Justin also fixed the entry point and secured all possible future entry points with mesh. He told us that he would return the next day to make sure that the babies were in fact relocated. Justin was true to his word and the following day I came home to a note on my door advising me that the squirrels were in fact gone. I was extremely happy with this company in all respects, I did have my doubts at first but they left me at ease and with a clear mind. I would highly recommend them to everyone! Job well done! I only wish every company out there was this honest and professional! Thank you!

    Answer from pro:

    Thank you, Marcio, for a great review and for describing your experience with our company so concisely. We understand that homeowners can be anxious about protecting their most important investment while still having concern for the welfare of the animals. Brad Gates B.Sc. Owner/President

    Reply created 30 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Apr 2014

    Raccoon Removal

    With a mother raccoon trying to make her nest in my attic, I researched a few companys and chose Gates. Nick came the next day and I showed him her entry area. He explained to me how he would put a one-way door there and seal the other areas she may try to enter. He inspected the attic and did not find her or any babies. Nick was very polite, efficient and I felt I could trust him to get the job done, and he did. I told him that I would definitely tell my neighbours to hire Gates if they have the same problem. Thanks again Nick.

    Answer from pro:

    Hi Sharon, I am pleased that Nick was able to solve your problem in a polite and timely way. We take pride in our customer service and it is helpful to get this type of feedback. Thank you very much for taking the time to write this. Brad Gates B.Sc. Owner/President

    Reply created 30 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Apr 2014

    Animals in Chimney and Roof Service

    Look no further call for Service by Chris. The best ever. His service was extremely professional. His knowledge of roof construction comforted me with these damaging raccoons. Costs were reasonable. Thank you Chris! Their services scores 20.

    Answer from pro:

    We all agree that Chris deserves a 20! Thank you for your review and I am glad to hear that we were able to offer you some comfort with our service. Brad Gates, B.Sc. Owner/President

    Reply created 30 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Apr 2014

    Raccoon removal

    A raccoon took up residence in our roof. We called a number of removal services but ended up going with Gates Wildlife. They removed the animal, sealed the entry point, repaired the animal's damage and cleaned up. They were professional, courteous and punctual. The final price was the same as the estimate, which was the same as what was quoted over the phone initially. The work is excellent quality and they guarantee it for a year. I will only recommend Gates Wildlife, not any of the other companies I spoke with, to friends, family and colleagues.

    Answer from pro:

    Thank you for taking the time to write this review and we certainly appreciate the referrals! Brad Gates, B.Sc. Owner/President

    Reply created 30 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Mar 2014

    Raccoon & babies removal

    We called Gates after our dissatisfaction with another company claiming 'years' of experience that still hadn't resolved the problem 10 days later! We received same day service with Nick the technician arriving on time. He was courteous, thorough and put our mind at ease right away. He safely and humanely removed the babies from our attic, knew how to coax out the mother & seal all possible entry points. All done within a couple hours! We hope we don't have this problem again but if we do we won't waste any time with another company - we know who to call!!

    Answer from pro:

    Hi Claudia, thank you for taking the time to write a such a great review and for summarizing how the job unfolded. Unfortunately, many of our clients have had a negative experience with one of our competitors before finally calling us. I will continue to work for licensing so homeowners do not have to experience what you went through. Thank you for your business. Brad Gates, B.Sc. Owner / President

    Reply created 31 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Mar 2014

    Squirrel removal

    Great service!!! Chris the technician went above and beyond. He was very knowledgable, polite and friendly! The service was very fast and extremely proffessional. I would highly recommend them. Teresa Gates Resident Manager Minto Management Ltd.

    Answer from pro:

    Hi Teresa, Wow! Many thanks for writing such a positive review and for complimenting Chris on a job well done. Thank you for your business. Brad Gates, B.Sc. Owner / President

    Reply created 31 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Mar 2014

    Bird Nest Removal and Clean up

    I previously had a very negative experience removing another bird nest (a company I cannot recall, via Kijiji) which resulted in a follow up visit from an exterminator and a several hour cleanup leaving 1 bathroom unusable. Unfortunately I had another bird get in another vent (near the previous one) and felt very stressed given my past experience. I did some research this time via BBB and found Gates Wildlife Control (which had an A+ rating and a significant amount of positive feedback). Nick, the technician who supported me, was absolutely fantastic to deal with (appointment was 830am, he was there 15 mins early at least). He talked me through the process and did a very thorough job. Additionally, he gave me some piece of mind by checking out my other outside vents to validate their security as well as following up on the previous job that I had done. It's never fun having your home invaded by animals but it was a pleasant experience dealing with Nick and Gates company. The support desk is also very courteous and knowledgeable and I would not hesitate to recommend them to anyone who is experiencing pest issues (they are also very humane).

    Answer from pro:

    Hi Ruel, kudos to you for doing your homework before hiring a wildlife company the second time. As you found out there are MANY fly-by-night wildlife removal companies. Our research indicates that 25% of all companies go out of business each year. I am sorry that you had to experience the down-side of this industry. I like your comment "it is never fun having your home invaded by animals". No one wants a wildlife problem. Thank you for such a terrific review and for complimenting Nick. Brad Gates, B.Sc. Owner / President

    Reply created 26 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Mar 2014

    animal control

    We called Gates Wildlife Removal when we found a squirrel nesting in one of our bedrooms. The customer service rep at Gates Wildlife (Dan, I think) was very helpful and assured me they could have a technician out that same day. He ensured I was aware of the emergency call fee, as did Boris (technician) when he arrived. Boris called ahead to advise that he was on his way. Boris safely and quickly removed the Mom-To-Be and released her outside to find a new home for her family. Boris then climbed to the roof to examine and seal off the chimney, where she had come in. Boris was friendly, professional and quite knowledgeable. We were very pleased with Boris' work and would recommend Gates Wildlife to anyone having a similar problem. I should add that we were quite prepared to pay the extra cost for the emergency response, even more so when we learned the very pregnant squirrel was ready to deliver her babies at any time!

    Answer from pro:

    Hi Wendy, you had a pretty unique situation. Normally they are nesting in attics and chimneys not bedrooms. Discovering the squirrel must have come as a bit of a surprise. Thank you for taking the time to describe your experience and for complimenting Boris. I am sure mama squirrel is happily raising her family somewhere safe. Brad Gates, B.Sc. Owner / President

    Reply created 26 Mar 2014
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