A1 Quality Chimney Cleaning & Repair

Rating: 5 out of 5

A1 Quality Chimney Cleaning & Repair reviews (289)

  • Review from Rob McDonnell
    Rating: 5 out of 5
    Review left on 12 Feb 2020

    Smoke seepage

    We had a problem with smoke seepage with our open fire in our new home and felt we had tried everything to resolve without success (we were resigning ourselves to installing a wood fired stove. Owen was really helpful in taking the time and talking me through the steps to check in advance to avoid a service call. These resolved the issue. We have some work to do in future on our flue and I'll certainly use A1.

    Answer from pro:

    Thanks for the amazing review, Rob! We're glad we could walk you through it without needing the service call. We'll be happy to help as soon as you're ready for the other repair.

    Reply created 12 Mar 2020
  • Review from Susan Abramson
    Rating: 5 out of 5
    Review left on 16 Dec 2019

    Excellent attention to customer satisfaction!

    Kelley was amazing to work with. Very responsive and he took extra care to be sure we understood how far the new hearth had to come out. I highly recommend!

    Answer from pro:

    Thanks so much, Susan! I'm glad we were able to solve everything for you and your client! Let me know if you need any help in your future projects.

    Reply created 17 Dec 2019
  • Review from Customer of A1 Quality Chimney Cleaning & Repair
    Rating: 5 out of 5
    Review left on 30 Nov 2019

    Cap and Cleaning

    Great service. Had Cleaning and New Cap put on. Nathan took care of the cleaning part. Very quick and professional. Odene had the task of the cap. Had the challenge of the custom liner that was installed. Very upfront with us, as the first cap would not fit correctly and need to come back. Odene made sure no more birds could get in and sealed everything up. Even took a picture to show us.

    Answer from pro:

    Thanks for your review! We're glad that we were able to get everything up and running before the holidays!

    Reply created 17 Dec 2019
  • Review from Thom and Mary Ellen Wigle
    Rating: 5 out of 5
    Review left on 28 Nov 2019

    Super helpful advice!

    We were having issues with a gas “log set” fireplace in the house we moved into a while ago. When we operated it, we could smell the exhaust from the fireplace in the house. I called many fireplace companies and chimney companies to find SOMEONE who could help solve the problem so we could enjoy the fireplace! Long story short, I called A1 and Kelly spent quite a bit of time to help troubleshoot the problem and provided helpful suggestions to resolve the problem. In the end, I think we will likely convert this fireplace BACK to a wood burning fireplace in the Springtime and will have A1 do that work for us. Thanks so much to Kelly for his patience and knowledge in helping me out with this. We will DEFINITELY use A1 when we convert to wood burning. I always appreciate working with people who want to understand FIRST what the situation is and THEN propose solutions rather than quickly assessing whether there’s an easy path to money before spending time with a potential customer. I look forward to working with A1 in the future!

    Answer from pro:

    It was a pleasure speaking with you, Thom! I can't wait to help you get the fireplace going again this Spring! - Kelley

    Reply created 10 Dec 2019
  • Review from Justin Galotti
    Rating: 5 out of 5
    Review left on 27 Nov 2019

    Sweep and Repair

    We've been hoping to get our fireplace working for a while. I wish I had called A1 sooner. Nathan from A1 was excellent, as was the price for the cleaning and repair work. Nathan showed up right on time, walked me through what was required, did the work, and made sure to keep our home nice and clean in the process. I'd highly recommend A1!

    Answer from pro:

    Thanks for the great review, Justin! Glad we could get your fireplace going again before the holidays!

    Reply created 10 Dec 2019
  • Review from daniel tennier
    Rating: 5 out of 5
    Review left on 14 Nov 2019

    Chimney

    I opened my home for a man named Nathan it was quick easy he answered any of the questions that I had about a fireplace and home care for it.

    Answer from pro:

    Thank you for the review, Daniel! If you have any other questions about the fireplace, don't hesitate to let us know.

    Reply created 10 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2019

    New chimney Liner

    Gas company told me i needed to get a new liner installed or they would redtag the gas line. I called A1 and it was pretty much a seamless experience. Owen did the estimate and came back the following week to install. A very nice and knowledgable fellow, he walked me through the process and I am very satisfied with the results. No hesitation in recommending this company for your chimney requirements.

    Answer from pro:

    Thanks for the review, Jim! Owen was very happy to be able to help you resolve the gas venting so quickly.

    Reply created 10 Dec 2019
  • Review from Connor James
    Rating: 5 out of 5
    Review left on 31 Oct 2019

    Gas Boiler Chimney Liner Replacement

    Special thanks to Bob with his incredible customer service. A-1 Chimney are very professional, kind, and knowledgeable people. I would not hesitate to recommend this company to my friends and family. They deserve your business, and you deserve the best.

    Answer from pro:

    Thanks for the amazing review, Connor. We appreciate your kind words. Bob and Owen were happy to help.

    Reply created 8 Nov 2019
  • Review from Customer of A1 Quality Chimney Cleaning & Repair
    Rating: 5 out of 5
    Review left on 17 Oct 2019

    Chimney Cleaning

    A1 Quality Chimney Cleaning called the day before the appointment to confirm and Ryan showed up on time. He did the cleaning in a reasonable time and left the area worked in better condition than before the appointment. A pleasant professional and the cost was less than some of their competitors

    Answer from pro:

    Thank you for taking the time to write this! We showed Ryan your kind message and it made his day.

    Reply created 28 Oct 2019
  • Review from Customer of A1 Quality Chimney Cleaning & Repair
    Rating: 5 out of 5
    Review left on 10 Oct 2019

    Chimney Cleaning

    I have tried other chimney cleaning services over the last 40 years of home ownership. I am in North York and burn wood in two air tight stoves/inserts. A-1 Chimney Service has always surpassed my expectations. They have and continue to be courteous, prompt, fair in price and professional in their work. I highly recommend them.

    Answer from pro:

    Thanks for the great review! We appreciate your recommendation and will always be happy to help you with your stoves and their maintenance.

    Reply created 14 Oct 2019
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