Having dealt with this company favourably in the past, I turned to them again when my toilets backed up. Greg came out promptly to assess the situation, and gave me good advice on how to proceed with the city first.
After that, George and Greg quickly came back and fixed my immediate problem, without charging me separately. We agreed to go ahead and replace the clogged old clay pipes, and the job was done within a week, in one day. George came back one final time to replace some parts on my toilet, without additional charge.
The final price of the overall job was very fair, and I had flexibility in the payment. An inherently stressful and costly plumbing experience turned out to be quite positive in the professional and knowledgeable hands of Greg and George. Did I mention they are also very pleasant?