Advanced Plumbing

Rating: 5 out of 5

Advanced Plumbing reviews (373)

  • Review from A W
    Rating: 5 out of 5
    Review left on 9 Jan 2018

    Clogged main drain pipe in old house

    Very professional, knowledgeable and affordable. I had a clogged main drain pipe that was backed up and water was starting to creep into my basement. I called Advanced Plumbing and they showed up quickly, understanding it was an emergency. They took the time to explain what they were doing and why they were doing it. After they unclogged the roots from the pipe, they inspected it with a camera, showing and explaining problem areas on screen in real time. They then gave me recommendations of how to try to prevent the problem from reoccurring again, and also explained what options I have if things get worse with the roots. Advanced Plumbing definitely exceeded my expectations and I’ve already recommended Advanced Plumbing to my family and friends. Thank you for keeping my pipes flowing and toilets flushing again!

    Answer from pro:

    Thanks for the great review! We are glad to hear we exceeded your expectations and appreciate you recommending us to your family and friends.

    Reply created 13 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jan 2018

    Fixed burst pipe

    Advanced Plumbing were able to fit me into their busy schedule for a burst pipe. They kept to their word and arrived pretty close to their estimated time. Professional and easy to talk with. They fixed our urgent problem and cleaned up afterwards. They even provided tips on future frozen pipe prevention and helped insulate an uncovered vent that may have been part of the problem. And they didn't ask me a 'thousand times' to write a review for them - which I'm finding more companies/individuals doing - necessary I guess, but gets tiring after while. For this, they certainly deserve praise and doing good work as promised. We'll definitely keep them in our address book for future use.

    Answer from pro:

    Thank you for taking the time to write such a nice review. We are pleased that you were happy with our service during this recent extreme cold weather crisis that fell upon our city. We are very happy to read that you were satisfied with us and that you plan to make us your plumbers for any services you may need in the future. Thank you again for sharing!

    Reply created 10 Jan 2018
  • Review from Customer of Advanced Plumbing
    Rating: 5 out of 5
    Review left on 29 Dec 2017

    Best plumber -Advanced Plumbing

    Had a pipe freeze today due to extreme cold weather. Thought pipe had burst due to some water dripping through ceiling. Advanced plumbing was extremely responsive, neat and professional. They fully assessed the situation, minimized the amount of cutting in drywall to solve the problem. Have great suggestions to prevent in future and cleaned up after themselves. A must for your speed dial. Highly recommend Advanced Plumbing

    Answer from pro:

    Thank you for the great review! We have been trying to get to as many customers as possible during this cold snap, we are really happy you are satisfied with our service and are flattered our phone number has made your speed dial!

    Reply created 2 Jan 2018
  • Review from Alison Bruni
    Rating: 5 out of 5
    Review left on 29 Dec 2017

    Plumbing

    George was absolutely fantastic! He came on short notice in the evening and worked efficiently to fix a frozen pipe. He was super helpful, friendly and skilled. I highly recommended him and I will definitely call him again for future work!

    Answer from pro:

    Thanks for the review! It has been a very cold couple of weeks and we have been trying to get to all of our customers dealing with frozen pipes as quickly as possible. We are happy to hear we were able to provide you with quick service.

    Reply created 2 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Dec 2017

    Toilet and sink

    My toilet And sink not working Service was professional and quick I will use again

    Answer from pro:

    Thank you for the review Tessa! We appreciate your business and are very happy you are satisfied with our service.

    Reply created 2 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Dec 2017

    service call

    I have used Advanced Plumbing many times now with great success. They consistently provide quality service, quick response times and carry out their work with great professionalism. I am very happy with their work and the value they provide that I wouldn't consider any other company for my plumbing needs.

    Answer from pro:

    Thank you for your review Kris! We always try to give our customers fast, friendly and reliable service. We are very happy you are satisfied by the level of service you have received over the years.

    Reply created 23 Dec 2017
  • Review from Shannon Munroe
    Rating: 5 out of 5
    Review left on 19 Dec 2017

    Toilet part replacement

    The advanced plumbing team are professional, courteous, skilled and efficient. I hired them to replace a part that broke on my toilet. They were quick, did a great job and left the area spotless. I would highly recommend them and I will be using their services again in the future!

    Answer from pro:

    Thanks for taking the time to write this great review Shannon! We are very happy you were satisfied with our service and are here for you for any other future plumbing issues you may have. Thanks again!

    Reply created 21 Feb 2018
  • Review from Customer of Advanced Plumbing
    Rating: 5 out of 5
    Review left on 19 Dec 2017

    Foul odour in bathroom

    We had a problem with an intermittent foul odour in one of our bathrooms. We put in an online service request and were contacted the next day over the phone by Greg. I explained the situation and he tried ti troubleshoot things over the phone. He was upfront that he wasn't sure they would be able to find anything, but I asked for a service call nonetheless. Jorge showed up with a colleague at the appointed time and were professional in every way. Unfortunately the day they came the odour wasn't really noticeable (of course...). They asked questions, looked and things and tried a few simple things. I had originally asked to have the seal on the toilet changed, but they felt very strongly after looking everything over that it wasn't the toilet and this would be a waste of money. They tried cleaning the pipes of the sink to see if there was a build-up accounting for the smell. Should the smell recur, they advised me to contact them again and hopefully they could come when it was more noticeable. In the end the visit fee was reasonable and no unnecessary work was performed, which is the most important thing in my mind. They even left a mostly empty can of the cleaner they used to try to fix the problem again if that was the cause. This was also much appreciated. I can't say enough about the professional approach taken by this company in my limited dealings with them. I have no complaints whatsoever. I knew going in that there may not be a clear explanation found for the odour, so them not finding anything was hardly a shock. I would highly recommend this company again, and if issues come up in the future, I'll be sure to ask them to come look at it.

    Answer from pro:

    Thank you so much for writing such an informative and complementary review. You have so kindly described our approach to serving our customers. Professionalism, in not only in how we conduct our work but how we interact with our customers is essential to building a long term business relationship. We are always thrilled when we read reviews such as yours, because it reinforces that we are continue to provide that level of service to our customers. We thank you for not only choosing Advanced Plumbing but also for taking the time to share your experience with others.

    Reply created 20 Dec 2017
  • Review from j. eisen
    Rating: 4 out of 5
    Review left on 16 Dec 2017

    Tap replacement in bathroom

    Staff were clean, polite and friendly. They did the work in a timely manner and cleaned the work space when it was completed.

    Answer from pro:

    Thanks for the review! We are glad to hear you were satisfied with our service.

    Reply created 18 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Dec 2017

    Great service, Good value, Terrific job

    Showed up at the agreed time (got a call the day before). Asked to understand the issue(s) I was having. Gave me options. Work is clean, professional, cleaned up after themselves, pleasant to chat with and explained the work. I'd use them again for sure. Great work!

    Answer from pro:

    Thank you for the kind words! Your review has reaffirmed that we are achieving the level of service we want to provide to our customers. Thank you!

    Reply created 16 Dec 2017
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