Advanced Plumbing reviews (373)

Review from HomeOwner
Rating: 5 out of 5
Review left on 5 Dec 2017
Fast, professional
They showed up on time, worked diligently and answered all my questions. I had to leave before they were finished but they sent me a photo of my running faucet when I was at work. Returned to adjust something (not a flaw, just a preference) without hesitation. Highly recommend.
Answer from pro:
Thank you so much for giving us such a great review! We are happy to have been able to help you out with your plumbing problem.
Reply created 6 Dec 2017
Review from Chun-Yip Hon
Rating: 5 out of 5
Review left on 29 Nov 2017
Main valve repair
I had a broken main valve and was frantically calling plumbing companies to assist. Greg at Advanced Plumbing calmly explained the situation to me i.e. I had to call the City to shut off the water servicing the house before a repair could be made. After I called the City, I called Greg back to schedule an appointment. He was able to slot me the next day (less than 24 hours). The crew arrived promptly at the appointed hour (how often can you say that about contractors?), wore uniforms and were extremely friendly. They even took off their shoes prior to coming into the house without being asked!!! The two crew members completed the task in the estimated time frame and left the place reasonably clean. I paid the quoted amount and there were no extra charges whatsoever. It was an extremely pleasant experience and I would not hesitate to call Advanced Plumbing for any future plumbing needs. Great customer service all around.
Answer from pro:
Thank you for the wonderful review Chun! We always try to accommodate our customers in a timely fashion, especially during an emergency. We are glad we were able to help you out.
Reply created 1 Dec 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 15 Nov 2017
Drain clearing
George and his apprentice were friendly, honest and very professional. They answered all my questions, explained everything they were doing and why and left the worksite clean. Best of all they didn’t try to oversell me on services or products. Very trustworthy. Job well done! Happy customer.
Answer from pro:
Thank you for the great review Isaac! We always try to give the home owner as much information as possible about any plumbing issues they are having, and let the customer decide what solution suits them best. We are happy when our customers are happy.
Reply created 15 Nov 2017
Review from Ben
Rating: 5 out of 5
Review left on 8 Nov 2017
Great experience
My drainline was getting clogged between my sink and the main line in my condo building. It was actually causing the water in my dishwasher to backup which meant that the dishwasher was using dirty water to wash my dishes. I called a few plumbers but several said they did not do work in condos. One of them referred me to Advanced Plumbing. Advanced Plumbing did a great job. I can actually hear the difference in the gurgle sound when the dishwasher is draining. The charge was actually less than the estimate they gave me.
Answer from pro:
Thank you for the great review Ben! We appreciate you taking the time to write this review, it really does mean a lot to us.
Reply created 9 Nov 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 4 Nov 2017
Toilet Clog
Advanced Plumbing is professional and pleasant. They arrived on time and were very friendly! Would definitely recommend and use again.
Answer from pro:
Thank you for the great review Melissa, we really appreciate it!
Reply created 6 Nov 2017
Review from Corinne Sobers
Rating: 5 out of 5
Review left on 25 Oct 2017
Commercial Plumbing
I run a small business and I am located in a shopping mall downtown. Greg's team responded quickly and gave me a quote within hours of calling him. We scheduled a day for fixing the leaky pipes and not only did his crew show up on time they showed up early. They were courteous, professional and coordinated well with the management in my mall. I hope I never have water problems again- they are not fun to deal with but it's comforting to know that I have this company to call if I do-highly recommended. Corinne in Toronto
Answer from pro:
Thank you so much for the kind words Corrine! We try our hardest to make every new client a client of ours for life. We are thrilled that you are happy with our work, and we really appreciate the review and your help in the coordination of the job.
Reply created 28 Oct 2017
Review from Leanne
Rating: 5 out of 5
Review left on 26 Sep 2017
Condo kitchen plumbing disconnect
Thanks to Greg for the quick response for my request to disconnect my plumbing in preparation for my kitchen demo. George and his colleague arrived on time and quickly completed the disconnections and taped everything up so I wouldn't use the sink by accident. Thank you.
Answer from pro:
Thank you for the wonderful review Leanne! We are always happy when our clients are happy. We really appreciate you taking the time to write this review.
Reply created 27 Sep 2017
Review from Carlo
Rating: 5 out of 5
Review left on 12 Sep 2017
Plumbing
I needed help with a leaking pipe in my kitchen - George and Tenzin did an awesome job. They managed to complete the job much sooner than expected. Very courteous and professional - overall great experience, I would definitely recommend them to any of my friends.
Answer from pro:
Thank you for the review Carlo! We very much appreciate the kind words and for taking the time to share your experiences!
Reply created 15 Sep 2017
Review from Anna Have A Seat
Rating: 5 out of 5
Review left on 9 Sep 2017
find leak in our kitchen that was lifting our floor tiles and also find out what the back up of our kitchen sink was caused by
George and his team was professional, quick and fair priced for the stellar service we received. We had called him on Wednesday afternoon. He arranged to come Thursday morning. he was punctual. he immediately diagnosed the problems, proposed the solutions and quoted us. He said he can proceed with fixing the issues. He went above and beyond by picking up and installing our new dishwasher [as the old one was what was causing the floor leaking]. It's rare these days to get such punctual professional service and all at a reasonable price. We would highly recommend them and will definitely call them back should the need arise
Answer from pro:
Wow! What a lovely review. We hope to set ourselves apart from other companies by offering service that goes "above and beyond" and it is encouraging to hear our customers appreciate that. Thank you for taking the time to write this review.
Reply created 11 Sep 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 7 Sep 2017
Washroom tub plumbing
I am very content with advanced plumbing services. They are very professional And do very clean work. I would recommend them to other people. Due to the fact that I come from a construction background and dealt with a lot of trades in the past. Advanced plumbing has exceeded most of them with their quality of work
Answer from pro:
Thank you for the review! We appreciate the praise especially from a fellow trades person. We value your business and would be more then happy to help you with any future plumbing services you may need. Thank you!
Reply created 11 Sep 2017