Aire One Heating & Cooling Kw

Rating: 4.8 out of 5

Aire One Heating & Cooling Kw reviews (1295)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Dec 2014

    Furnace Fix

    Our furnace was not working and we called Aire One to come and look at it. The service was excellent. James was a very nice guy. He was on time. He also gave us information on everything he did. We have been very satisfied with our experience with Aire One the past 6 years.

    Answer from pro:

    Thank you Bruce for the nice words about the Aire One technician

    Reply created 11 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Dec 2014

    furnace tune-up

    It was a good experience when I had my furnace tune-up today. All went well during the tune-up. The technician was on time. The experience was quick, clean and efficient.

    Answer from pro:

    Dear Jason, it is very important to have the furnace inspected on regular basis and we thank you for using Aire One for the service.

    Reply created 11 Dec 2014
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 3 Dec 2014

    Rental Water Heater Install

    I had two young gentleman install a new rental water heater for me today. They arrived promptly. It was a quick job. They were in and out quickly. Aire One took the cancellation number, but Reliance was reluctant to cancel my service. I was glad that Aire One was able to take care of everything with that. It was a good experience.

    Answer from pro:

    We are sorry you had a hard time cancelling your service with your old supplier and we are glad we could assist you in the process of getting a new water heater installed.

    Reply created 11 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2014

    Furnace and Fireplace Service

    I had my furnace and both my fireplaces serviced today. The service was really good. The guy seemed very knowledgeable. He also answered all my questions. He was clean. The guy was a little late, but it was not a big deal. Overall, a great experience.

    Answer from pro:

    Dear JC, we book service times based on statistics, but sometimes we the unexpected occurs and we end up being early or late. Sorry about being late and we hope the AIre One technician's knowledge made up for the delay.

    Reply created 11 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2014

    Furnace maitenance

    I had my furnace serviced today. It was a good experience. He was efficient and on time. He also explained everything to me. It was a nice and easy experience.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Dec 2014

    Furnace

    I had an amazing service call with Aire One today. The tech was the best I have ever had. I learned so many new things. He even fixed some things that weren't working right, like the humidifier. I also really appreciated that when he arrived, he noticed right away I had a small pet. He told me that when I get the ducts cleaned, it is important to not have her in the house so she does not suffer because of the noise. I was very happy and satisfied with the call and had no questions at all once he left.

    Answer from pro:

    Thank you Rose for calling AIre One to to service your heating equipment. Our employees are not only very good technicians but they also care about the customers' well-being, so we are not at all surprised by the pet comment.

    Reply created 11 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Dec 2014

    Furnace Intallation

    The consultant, Matt, was very professional and sensitive to what we were looking for. The technicians, JR and Devon, did an excellent job. They were on schedule, and left the area tidy and clean after they were done. Entire process went smoothly, the furnace is working very nicely. Great job!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Dec 2014

    Humidifier Repair

    Aire One came to look at my humidifier as it was leaking. The technician came on time, carried the necessary repair part in his truck and did made the necessary replacement quickly. He was on time, efficient and polite. It was a good experience and I couldn't ask for better.

    Answer from pro:

    Thank you for having Aire One come over to fix the humidifier. We are satisfied your experience was a good one.

    Reply created 2 Dec 2014
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 29 Nov 2014

    Furnace

    I had purchased a furnace and AC from them a year ago. In retrospect a year later, I would not claim to be satisfied with the company. There are too many issues with them for me to recommend them.

    Answer from pro:

    Thank you for buying the furnace and A/C from Aire One. Mike informed us you were very particular about how everything was supposed to be done. Having a "10" from such a high-demand customer as yourself makes us proud and shows we are a dependable company. We will do our best to keep our service at the same level.

    Reply created 2 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2014

    furnace maintenance

    I had my furnace serviced today. The service went very well. The technician was very professional. He was ahead of time, so Aire One called to see if I was available. The technician coming early was not a problem. He was great.

    Answer from pro:

    Thank you for allowing us to come a little bit earlier than originally scheduled. We book service calls based on statistics and most times we are just in time. But sometimes exceptions happen and we may end up being either early or late. We continuously try to perfect our scheduling and are very thankful for our wonderful customers being so accommodating.

    Reply created 28 Nov 2014
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