Aire One Heating & Cooling Kw

Rating: 4.8 out of 5

Aire One Heating & Cooling Kw reviews (1295)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jul 2017

    service

    Had aire one come and do some service on my furnace and ac unit. The tech give my some good tips on how to use my system and how i can do maintenance on my system.

    Answer from pro:

    Thank you Marco for completing an online review. We are happy to hear how well everything went with your furnace and air conditioner service call!

    Reply created 13 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jul 2017

    Service

    Part of A/C (think it may be the humidifier) leaking small amount of water on the floor in front of furnace. Technician saw a part inside frozen solid...he recommended to only set to FAN and let ice thaw overnight. He said they would be back tomorrow to continue the service required. His service was excellent, very helpful and it showed he really cared about getting the problem fixed. Couldn't ask for anything better with his service!

    Answer from pro:

    Thank you Geoff for taking the time to leave a review. We are happy to hear how well the A/C service call went for you!

    Reply created 11 Jul 2017
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 10 Jul 2017

    humidifer

    i had aire one install a new humidifer for me james was the tech who came to my house he took his time and walked me thourgh everything he did a very clean job

    Answer from pro:

    Thank you for taking the time to post a review about the installation of your new humidifier and mentioning James!

    Reply created 11 Jul 2017
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 10 Jul 2017

    Service

    Polite, efficient & punctual service. Service tech took his time go over everything. Give me tips on how to run my system. Would recommend aire one and there sirvice thanks to James for all his help

    Answer from pro:

    Thank you for taking the time to complete an online review for Aire One. Thank you for recommending Aire One and James!

    Reply created 10 Jul 2017
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 7 Jul 2017

    Repair Furnace

    I have used your company more than once and really like the courteous staff that have been sent to my home. Today Cyrus repaired my furnace and he was so helpful and polite. I asked him a bunch of questions and he gave me the answers that made sense and therefore I ordered more work to be done in the near future. Dealing with staff like Cyrus makes the days that go "bad", go better. Thanks for your prompt service. Don

    Answer from pro:

    Thank you Don for taking a minute to share the great experience you had with our service technician Cyrus. Thank you for your continuous business with Aire One!

    Reply created 7 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jun 2017

    Central AC replacement

    My experience with this company was excellent. Upon discovering my central AC unit was not blowing cold air, Aire One was able to quickly book a service appointment. Cyrus was knowledgeable and professional, and gave me a straightforward appraisal of the situation and my available options. I decided to purchase a new unit since the existing unit was very old, and Mike was able to easily answer all of my questions, demonstrated keen knowledge about HVAC systems, and gave me a competitive price. The two installers, whose names I'm ashamed to say I've forgotten, did a fantastic job. Based on my recent experience, I would highly recommend Aire One for central AC installation in the K/W area.

    Answer from pro:

    Thank you Droltwlch for taking the time to share your the excellent experience you had with Aire One. We are happy to hear that Cyrus, Mike and the installers were able to answer all of your questions and take care of all your needs!

    Reply created 29 Jun 2017
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 28 Jun 2017

    Service

    Aire one tech James came out to check my furnace from previous install, very knowable would give outstanding. He gave us all the proper paperwork for the job to be done correctly

    Answer from pro:

    Thank you for taking the time to share your experience with our technician James and for allowing us to take care of your heating and cooling needs.

    Reply created 28 Jun 2017
  • Review from Greg Railsback
    Rating: 0 out of 5
    Review left on 9 Jun 2017

    Air Conditioner Not Working

    I called Air One when our air conditioning wasn't cooling properly. The technician (Cyrus) evaluated very quickly and said the motor was seized and could be repaired $733.59 for parts and $169.00 for labour. He then recommended to my wife (I wasn't home) that we should replace the entire unit because our unit was 14 years old and a new motor was too much to spend on an old unit. He charged $89.27 for the service call and said a sales rep would be by in a couple hours to sell us a new unit ($3000.00 range). We got a second opinion and the problem was diagnosed as a bad capacitor (motor was not seized) and was repaired for $349.12. The system is working beautifully, now! Stay away from Air One. They almost took us for the cost of a brand new unit when we only needed a capacitor. I'm calling Monday for my $89.27 for the service call back.

    Answer from pro:

    Sorry Greg to hear you consider our diagnostic was not accurate. We will refund your diagnostic when you call us (need to know your complete info for the refund). Hope your motor will last you long enough to make the capacitor investment worth it.

    Reply created 12 Jun 2017
  • Review from Kim Gingerich
    Rating: 5 out of 5
    Review left on 9 Jun 2017

    New Furnace and AC unit

    Mike gave us an overview of the products we were interested in, he is extremely knowledgeable of the products. Knowing that this was not the way we normally make large purchases, he was very understanding and patient with us. The installers were great. They were very conscientious about cleaning up prior their departure. Lewis came to give the furnace a slight tweak. He was also very knowledgeable and took care of the problem in a very efficient and timely matter.

    Answer from pro:

    Thank you Kim for choosing Aire One to install your new furnace and ac. Happy to hear you are satisfied with Mike's service as well as with the installers.

    Reply created 12 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 May 2017

    Yearly service check

    The service specialist was friendly, courteous and efficient. He arrived within the scheduled time span. We have been happy with AirOne's efficiency and service since purchasing our new furnace in February 2017.

    Answer from pro:

    Thank you holiday1 for naming our technician "service specialist". I never thought of using that terminology but it is perfect! Thank you.

    Reply created 24 May 2017
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