AtlasCare reviews (2543)

My furnace stopped late in the evening. Faisal and Kyle discovered a complicated blockage and worked diligently to fix it...the costs were all covered by my service contract. Great service!!

We've had a rough time finding someone to come out and inspect our furnace. Multiple companies either didn't answer or didn't reply. We finally found Atlas Care, and I'm so glad we did. Our technician was excellent, made some great recommendations about our furnace, and was absolutely delightful to deal with. We'll be using AtlasCare from now on. Great company! Update 2/29/2016: We woke up the heat being off today and they were out at our house to repair the furnace less than two hours after I called.

Nimo and Stphanie were fast and quick and courteous and neat and service oriented and called before they came and wore booties when then entered the home and is this close to thirty words or more yet?

I called AtlasCare this morning on their 4hr. emergency service hotline with a concern regarding my furnace. The technician ("Nimo") called me back within 45 minutes and was at my door 15 minutes later. He was very courteous and professional and treated my furnace as if it was in his parent's house. He took the time to address my concerns and even did a tune-up at the same time all within one hour. The normal emergency rate quoted would have been $199+tax. Instead, he put me on an annual maintenance plan for $11.99 per month and did not charge me a dime for today's work. He also did not try to upsell me on a new furnace since it was 17 years old. I would definitely deal with AtlasCare for all my future HVAC needs and would highly recommend them to my neighbours. Again, a special thanks go out to Nimo for providing me with excellent customer services this morning. AtlasCare and Nimo definitely earned my trust and a 10+ gold star rating today.

AtlasCare is a definite "keeper" in my Contacts. Alex & Jordan were efficient, friendly, professional and did a great job. I'm just finishing up a renovation and the ducts needed cleaning in a big way. AtlasCare fit me in at a moment's notice and performed the services they quoted me without any inconvenience or issues. They arrived on time, put on their booties, explained the duct cleaning process to me and off they went to do the job. I felt their rates were reasonable and that I received what I paid for. I was a day past their Promotional Discount Package price but they gave me the deal price anyway which started off the whole process on a good note. I honestly can't think of one negative thing to review about this company which is refreshing especially after dealing with some of the companies out there.

My furnace stopped working and I called Atlas to send out a tech to repair it. They sent out Nimo. He was at my home in under an hour got the furnace repaired in 5 minutes and signed me up on a service plan right at, "Hello my name is Nimo." Ask for Nimo and you'll know what I'm talking about. 10 gold stars!!

Technicians Andrew and Gerret were terrific throughout. Andrew carefully explained the process, what would be done, and why. Both were punctual, polite, careful and thorough. A pleasure to deal with!

Incredibly efficient service from the initial call to the completion of the work with arrival as scheduled. Very impressed with Eric who showed me what he had done, what he found and what he recommended. Excellent experience.

5**** Across the Board! Very professional and excellent staff. Eric, the technician, explained everything in detail and was very informative. Didn't leave a mess and was on time! I will continue to use AtlasCare for years to come!

Atlas Care came to do our duct cleaning. Both Andrew & Mike were very friendly and professional. The work done was very thorough. We would highly recommend using their services.