AtlasCare reviews (2542)

Received great service! Both the salesperson and the installation people were friendly and very professional. I particularly want to thank Dave, McCloud and Derek for their hard work! I would definitely recommend AtlasCare to anyone looking for a new air conditioner.

As always the service level provided by Team that comes to your house is excellent. Eric and Teddy came by to do work on the Air Conditioning system and were great. They did impeccable work, extremely polite and did a superb job. Atlas technicians are excellent.

Atlas have serviced our furnace and air conditioner for years. Always an excellent experience. This was a room air conditioner installation. Total experience was excellent from the initial consultation to the clean up following installation.

As a new homeowner in Toronto of an old Cabbagetown house, I wanted a highly reliable furnace service company. Atlas was recommended by a friend who has used them for many years. Neil arrived on time, & was courteous in showing me the basics of caring for the furnace, and replaced both furnace & humidifier filter. My only reason for giving 9 stars rather than 10 is that the cost of the filters was quite a bit higher than what they sell for in Home Hardware around the corner: Atlas charged $80 for each, for a total of $160, vs. $15-25 retail. I can't be too critical however, because they offered to replace them at my option, and Neil said I could buy them cheaper myself. I knew I would pay a premium; just didn't expect it to be that high. However the service was great, and I've since bought a supply of filters for future!

As always with Atlas - quick response, professional service and cooling system works well. In a followup to the installation, McCloud Rego provided a level of service above and beyond what was expected. He resolved the issue with professional knowledge, but most importantly McCloud acted with integrity and kindness.

John & Ricardo. Perfect! Enough said. But this review has to be minimum 30 words so........Extremely detailed home assessment by Rudy. On time start & completion of project. Great care taken to keep premises clean & protected. System (installed by the above named gentlemen) is EXACTLY what I wanted and a work of art installation.

I recently had my heating ducts cleaned after several years of minor renovations and lots of dust. An email from Atlas Care with a $100.00 off coupon for duct cleaning was the incentive to call after doing some research on duct cleaning , costs etc. A date was confirmed around my schedule and timing. Teddy and Binyam arrived as scheduled ( minor traffic delay) but called to say they would be a few minutes late. These 2 gentleman could not have been more courteous, thorough, and professional. They explained the process, went about their business with efficiency and cleaned up thoroughly afterwards. Atlas Care is an amazing company and they should be proud of their employees. Would use this company for all of my heating and air conditioner needs.

We hired AtlasCare to install central air in our home, built around 1920. We knew this would be a challenging project because of the age of the home. From start to finish, however, AtlasCare managed this project to a very high standard. Gus Karathanasis met with us and developed a plan. He answered all of our questions and anticipated some we didn't know to ask. He also ensured that the project was started right on time. John Hart and Ricardo of AtlasCare installed the system. They are so good at their work that we wish they were experts in everything from dentistry to travel. They are very creative problem solvers, which is definitely what you need when you are installing central air in an older home. Also they did absolutely no damage to our home, which was something we are concerned about before we found AtlasCare. The project was finished on budget and on time and the performance of the AC has been excellent. Service and response time from Gus and the AtlasCare team during installation and after has been superb. The AtlasCare team are true professionals and have absolute integrity, which is priceless. We will use AtlasCare again for any project within their areas of expertise.

I have been with this company for many years. They always arrive on time or call if they have a problem. Steve came to do the spring tune-up on the air conditioner. I found him to be very courteous as he performed his duties in a timely fashion and gave me a verbal as well as a written report.

Professional, competent and courteous from the evaluation and quote to after-installation documentation. Unit works perfectly, as does everything else they had to interact with. They even put the ceiling tiles back in place. Overall very happy with their service, would use again and recommend.