AtlasCare

Rating: 4.8 out of 5

AtlasCare reviews (2539)

  • Review from Customer of AtlasCare
    Rating: 5 out of 5
    Review left on 28 Oct 2024

    Duct cleaning and furnace maintenance

    I have been using Atlas care for over 7 years, and they are always professional and do good work. I would highly recommend them for all HVAC work.

    Answer from pro:

    Thank you for choosing and putting your trust in us - we appreciate your business!

    Reply created 31 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2024

    Supply line replacement

    Punctual, efficient, knowledgeable, very well presented. Highly recommended. Would use again for plumbing, called with water leak emergency on a Sunday they were at my house within the hour.

    Answer from pro:

    Thank you for choosing and putting your trust in us - we appreciate your business!

    Reply created 31 Oct 2024
  • Review from Paul Tichauer
    Rating: 1 out of 5
    Review left on 25 Oct 2024

    Tankless Hotwater Heater

    I bought a Navien tankless water heater #NPE-210A2. The salesperson assured us that with this model we would have hot water right away because there is a buffer tank and recirculation pump is included on the A model as compared to the S model. So far I have been unable to confirm that the buffer tank and recirculation pump has been included. I am finding it very difficult to speak with someone at Atlas Care who handles the installation and service of these units. I am not at all happy!

    Answer from pro:

    We appreciate your feedback and want to make this right. We will reach out to you directly to discuss your concerns. In the meantime, if you have anything else to discuss, please call us at (647) 493-6223. Thank you!

    Reply created 31 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2024

    Excellent work.

    Arrived on time. Laid out carpet before work commencement. Completed on time. Excellent service overall.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Oct 2024

    Pre-Season Check

    I pay a fee for a seasonal check of both my air conditioning unit and my hot water radiator boiler. The boiler as recently checked and was pronounced in good order. The technician arrived within the arranged time and thoroughly checked the boiler function and then bled the radiators. I am pleased this was a thorough check and I am happy to pay for this service annually.
  • Review from Customer of AtlasCare
    Rating: 5 out of 5
    Review left on 19 Oct 2024

    Assessment of furnace problem

    Excellent service. Honest and detailed. Highly recommend Del for his service. He was timely and efficient and detailed in his explanation.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Oct 2024

    Excellent consistent service

    Consistent & timely post install service & care for over 2 decades! Much appreciated & valued.

    Answer from pro:

    Thank you!

    Reply created 20 Oct 2024
  • Review from Customer of AtlasCare
    Rating: 1 out of 5
    Review left on 8 Oct 2024

    Seasonal service is always late - halfway through the heating/ cooling seasons

    We have been AtlasCare customers since 1997. Company has been sold and they are unable to provide pre-season maintenance checks At the start of the season. On Oct 8 they are booking for Xmas ! What good is a standing maintenance plan when they can't book you in August for the start of heating season. Take some initiative Atlas and pre-book your repeat customers instead of an October email blast asking everyone to call in at once. This is doing whats best for Atlas instead.

    Answer from pro:

    Thank you for connecting with the the customer; however, the rating remains unchanged. If she is unsure how to increase rating list, it is OK. Let's just keep getting positive feedback from our happy customers in order to keep our good standings.

    Reply created 9 Oct 2024
  • Review from Ken M.
    Rating: 4 out of 5
    Review left on 8 Oct 2024

    furnace maintenance service

    Just as before, Jordan did an excellent job. Friendly and attentive and professional. What more can you ask.

    Answer from pro:

    Thank you for choosing and putting your trust in us - we appreciate your business!

    Reply created 9 Oct 2024
  • Review from Glenn Carmen
    Rating: 5 out of 5
    Review left on 4 Oct 2024

    Waterproofing

    Atlas Cares plumbing division is best in class. The work team were knowledgeable, professional and respectful of our property. They were neat , clean and very efficient. They solved a long standing problem and Im very grateful for the work they did. Id highly recommend Atlas Care since their work spoke for themselves. I also found them to be trustworthy and transparent, traits you rarely find in contractors. They are simply the very best!

    Answer from pro:

    Thank you for choosing and putting your trust in us - we appreciate your business!

    Reply created 9 Oct 2024
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