AtlasCare reviews (2539)

After moving into our home, we needed to find a reasonable and a reliable HVAC company to service our system annually. Our neighbors referred Atlas Care to us. We are now into our 3rd year with him. Each technician has been highly knowledgeable, prompt, courteous, and competent. Our latest service by Nimo and Brad was what we expected: A+ Their pricing for their services and parts are also highly competitive. We would definitely recommend them!

We have used Atlas Care for many years. I meet Jeff at my in-laws and was very impressed with his professionalism. Since then, we have requested for Jeff to be our key contact. He is punctual, efficient, polite and takes the time to explain mainetnace and equipment options. The few times we have needed inmediate assistance with the equipment, Atlas has been able to book us withing 24 hrs. When any of our neighbours have asked for reconmendations for Furnace or A/C companies, we have always given Atlas name confidently.

Your rep. ERIC appeared efficient, knowledgable, clean and neat.....a pleasure to deal with in my home. He left me an official "homestars" form which I am un able to bring up on my PC! Surely you could use a more simple device....you might obtain more replys if it were user friendly. Roy Anderson 905 567 7567

An AtlasCare service person, Dag Rummeda, came by my home yesterday (Saturday, June 9th) and serviced my gas fireplace. He arrived early because of a cancellation. He was thorough and professional. He gave a great deal of information about my gas fireplace. I was very impressed with him and wouldn't hesitate to recommend him in the future.

Called Atlascare early this morning to schedule our Advantage Plan tune-up and a thermostat repair. Service technician Nimo arrived just after 3pm. He was very polite, thorough and knowledgeable. He installed a replacement Atlascare thermostat that had been provided but not previously installed with our furnace. After installation with the furnace now operable he proceeded to do a thorough inspection and cleaning of the furnance including replacement of the air filter. Since it was raining at times when he had to retrieve items from his truck, he was very attentive to wearing his shoe coverings indoors to keep our floors clean and dry. Atlascare and its service department should be very proud to have this young man as one of their technicians.

The service was excellent. I would highly recommend your company to anyone who needs service. Ardi (429) and Haris (431) were very professional and helpful. They cleaned up and suggersted we go on the Protection plan and we will look into this suggestion. We were very pleased with the servive. Thank You

I live in an older Stone Home, whch already had SpacePak installed 20 years ago. However, the condensor and the unit needed replacing, but the internal ducting was fine. Atlas Care, took away the old units, and installed the new units. They worked from 8.00 in the morning until almost 8.00pm One of the guys was outside in tornado type weather, with winds and lashing rain. They had a great attitude, were respectful of my house and furnishings, and cleaned up after themselves. Would highly recommend them, and would use them again

Nimo, our service rep, was very personable and helpful. We were happy that our furnace and A/C were both okay. My only concern was the cost - I was under the impression that it would be a 2 hour service call, but it ended up being only about 1 hour. I felt that because the furnace and A/C were checked at the same time there should have been some sort-of discount.

Because of renovations, our heating and ventilation system combines old and new duct work and is therefore complicated. For this reason, in addition to servicing the furnace and air conditioning hardware each season, we require someone expert to adjust the flow of air to each room. Each year Jeff comes (because we insist on Jeff and tell Atlas we will wait until he is available). Simply put, he is fabulous. Thoroughly understands our complex system, comes on time, professional, expert, trustworthy, terrific troubleshooter, patient and courteous. Always gets our system running efficiently, something previous (non-Atlas) personnel were unable to do. Many thanks.

The technician Jaz truly went above and beyond today. Our problem was not easily resolved and he went out of his way to find a solution and have us up and running the same day instead of having to come back out after the weekend.