AtlasCare reviews (2538)

Last fall we had a malfunction with our blower motor with our furnace. This part had been replaced previously. The furnace would not start and it was fall and the house was getting cold. I spoke with a contact with AtlasCare (Mr. Hillis) and he arranged for a repair person to go to the house and fix the problem. I was very impressed with the immediate action that occured, particularly when my parents were at the house and very uncomfortable with our increasingly colder house due to our malfunctioning furnace.

AtlasCare kept our old air conditioner going for as long as it was feasible and economical!. Finally on their advice and large hydro bills, we had to buy a new air conditioner. Fraser Hillis came to the house, spent much time reviewing our options and we decided on our purchase. The price was very good compared to other appraisals, the service was excellent as the workers were in and out in a timely fashion at the exact predetermined time and day. The crew cleaned up so it was hard to know they had even been there. Follow up service has been excellent as well. I would recommend Altascare highly.

After our furnace failed, we went on a search and found AtlasCare. Very professional at every level. I'm an Engineer and I know quality work when I see it. The installation was smooth, they respected my house and the units are working perfectly.

After building a home that ran well over the projected timeline, we called AtlasCare to come clean our ducts. They were on time, clean and even wore protective shoe covers in our unfinished basement to minimize additional dirt/dust.

Fraser & the techs did a fantastic job from start to finish. Great consultation on my needs, proper unit for the job, competitive pricing and the techs were right on time. Excellent explaination of work to be done and how long it would take. Very professional. Would highly recommend again!

As always, great advice, great installation, great service. Sales rep Fraser Hillis oversaw the project from beginning to end-his years of experience shining through! Been using Atlas for over 12 years now, and that will never change!!

All three service personeel were extremly effective, always being very polite and considerate. The furnace was well serviced and for the dryer inspection, the servicepman went above and beyond adding brackets for the gas pipe to the wall, and fixing the dryer vent. The duct cleaners were very careful not to damage anything where they worked, covering all areas where their hoses were laid. They di da fantastic clean up afterwards and put everything back where they found it. Tahnsk to all three of them for extremely well done jobs.

In February of this year my boiler broke down and my existing HVAC contractor was unable to get it satisfactorially repaired. I had requested a quote for a replacement unit, but they didn't get around to providing it. On the advice of a neighbour, I called AtlasCare and received a written quotation for a replacement boiler the next day. Within one week, the old boiler was removed and the new unit installed. Unlike my previous contractor, these people were on time, polite, professional and they got the job done. Thank you for your prompt professional service.

The fact that we have never had to call Atlas for bad news during a cold spell is reasonable evidence to us that their maintenance work is appropirate in scope and effective in application. Essentially, they know what they are doing.

AtlasCare is great! I had the ducts cleaned in my home this past month...they currently have a Spring deal on...and the customer service and quality of work provided was excellent. Someone called to confirm my scheduled appointment the day prior, the guys showed up on time and they were both very polite, efficient and more than willing to answer any questions I had. They both took care to wear booties over their shoes and lay carpets where needed to protect my floors but what was most impressive was the way in which they left my house. They vacuumed and cleaned up afterwords, leaving it smelling great and tidier than when they arrived. I would highly recommend using them if you're thinking of getting your ducts cleaned!