AtlasCare reviews (2543)

Lyndon was fantastic! He offered to come out the evening prior, but we settled on the next afternoon. The arrival window was 1 to 5pm and he arrived at 1:30pm. He was courteous, professional and friendly. Thank you, Atlas Care :)

The technician was on time and thorough. He recommended a change in a connection line that was not to code. He made a follow up appointment for us to reconnect the service. Well done.

My furnace was trying to turn on and would cut out. Then finally come on after a few tries. Jerry from Atlas came and checked out the whole furnace and explained exactly what he did to me. Even showed me where to look on the furnace to see the colour of the sensors if there is another problem. I have been with Atlas for over 20 years and they are absolutely the best.

Al came in and found a working solution to a complicated problem with my high velocity HVAC. Not only that, since this was the second diagnostic it was free. atlascare stuck to their work on satisfaction guaranteed. I will definitely be referring them to all.

The Atlas care service technician (Del) identified and fixed a problem that was causing low heat throughput on our 2-stage, high efficiency furnace. He persisted in checking out numerous potential issues until he found the source of the problem and fixed it. He focused on finding and fixing the problem, not just doing a quick look and recommending trying new parts, or replacing the furnace. He also suggested some other improvements that we could make (now or later) to provide better efficiency. Through the whole process he was very professional, courteous and friendly.

Can’t say enough about the quality and speed of their service. I had a problem that needed to be checked out and phoned to book an appointment. I thought I would see if another service provider could come sooner so made a few phone calls. By the time I was calling Atlas to confirm the booking, their guy arrived — literally while I was on the phone with them! Kyle was in and out in about 30 minutes and we are relieved that our furnace is functioning as it should. He even recommended ways to reduce the costs of service through their service plan! Simply awesome!

This is a regular twice yearly check up of furnace and water heater is part of the service contract that we have subscribed to for years with the folks at Atlas Care

I just recently moved into a home that needed a new furnace and after renting for 10 years I had no idea how to determine this. I interviewed 4 companies and found Atlas to be the best for a variety of reasons 1. they were honest and did NOT use fear tactics like the other companies 2. they were VERY knowledgable 3. they were not pushy 4. the company is small enough that when you call you can speak to the same person you dealt with before, yet big enough to be highly reputable. thank you so much Atlas! well done!

Had a furnace humidifier leak. Atlas Cares arrived within 24 hours and had the leak fixed. Fantastic Technicians. Jordan, the on call technician, instructed me to turn off the water valve to the humidifier to stop the leak. Ilio arrived the next day, on time, and repaired the leak. Great job guys!! Thank you

Rick B came out on time as scheduled, diagnosed the problem quickly and repaired the problem with the furnace, which was the second failure in ten days. Hence the repair was done under warranty.