AtlasCare reviews (2543)

Men arrived on time, were polite and cheerful, with Chris being very reassuring about how the work was to be done. They were careful with walls in moving tanks around, replaced heavy boxes for me in the furnace room when finished, and were uncomplaining and indeed happy about using my narrow side laneway to come and go, instead of walking through the house, where the potential for damage was higher.

Twenty years ago Atlas Air installed our last furnace and today I hired them again to install a new one. I have nothing but good things to say about the whole team. Thank you!

We’ve used AtlasCare for regular maintenance for many years and have always been happy with their knowledge and service level. So when it came time to replace our old, failing heating and cooling systems and old black piping, we turned to them to do the job. Sales rep Fraser G gave us practical advice for our situation and was very responsive to questions we emailed while determining what to purchase. The purchase and installation was easily arranged, no delays. The replacement of systems was a complicated job that took 2 days, but installer Tedros Gebru and his team were able to complete everything with minimal mess, minimal opening of bulkhead walls and minimal inconvenience. Very professionally done and everyone was knowledgeable, hard working and considerate. Happy to have brand new systems installed that will hopefully work better while saving energy and related costs. Will continue to use Atlas for maintenance and would definitely recommend.

Problem with my furnace. It wasn't obvious what was causing the rattle. But they came, on time, diagnosed it gave me an estimate. Then came back and fixed it. What more could I ask?

Jason was very courteous and I was impressed he took the training, not only in the service requirements, but the interpersonal skills he exhibited very seriously. He performed his work well and provided quick answers to key questions.

We had our furnace maintained and ducts cleaned after an Atlas Care technician pointed out that maintenance and cleaning were needed. We had had a bad experience with another company in the past, so we had been avoiding taking care of it. However, because Atlas did such a good job with our air conditioning issues, we trusted that the good service would continue and we are pleased to report that it has. I have already recommended Atlas to my neighbour down the street.

Returning from five days of travel, found the heat off in our home. Called Atlas Care on Saturday evening... technician arrived in 30 minutes and had the problem solved in 15 minutes. Splendid!

We had an excellent experience with Atlas Care! When our first service appointment did not go as planned, they came back and did it again!! They have a definite commitment to great customer service. We have now purchased both products and services from the company and have had a wonderful experience every time. They truly care about their customers and we would happily refer them to friends and family.

I have been a Atlas Care customer for 10+ years. I have a service plan with them for heating and cooling. I am very satisfied with this company. Taz was here today and was excellent. He was very thorough and clear in his explanation to my questions. Ainsley

On gen. cleanup, with old contract exp., some pot. problems with old furnace, diagnosed. So, in good trust, a satisfied customer, 3 yrs., we went ahead with recommendation, for a prime, new Lennox furnace, for economy, quieter, more efficient, furnace. The next Day, we are 110% satisfied, with ALL, Atlas care H ^A, Co. But esp. both in installer, Jon...went about his business, competently, friendly, always in charge. We 'feel safe', in His expertise, & this product, the service always great with Atlas. Jooyung is a super guy, a good Atlas Techy. A good new 'cold Dec.', furnace, is like a Xmas present, from high above..to keep safely warm... God Bless..k +