AtlasCare reviews (2543)

We have been a customer of AtlasCare for over 30 years and have always been pleased with their services. Recently, we had to replace our air conditioning unit. Jeff, their sales representative presented us with a number of options and recommendations. The installation was completed by Adam and Paul. At the outset, they explained to us aspects of the installation and the reasons for their decisions. Both of these gentlemen were very courteous and helpful throughout the day. Every year the AtlasCare technicians ensure that our heating and cooling needs are well looked after. Highly recommended!

AtlasCare was one of several suppliers that quoted on this work. The salesperson, Fraser Hillis took the time to understand our current installation and challenges we were facing with inconsistent heating and cooling. He proposed equipment, ( Lennox AC unit and Ecobee thermostat with remote sensors). He explained how/why he had chosen this equipment and why it would be effective. The installation team was excellent. (Ryan/Jason/John). They worked carefully and neatly, were knowledgeable and helpful when we asked questions, and were upbeat as they went about the job. When they finished they went through the work they had done, pointing out the improvements they had made. They explained the operation and features of the A/C unit, gave us a hands-on tutorial on the thermostat, and provided valuable information on maintenance and warranty coverage. I would highly recommend AtlasCare and this team to others.

From Scheduling my appointment to acurrating explaning arrive time and lenght of time the cleaning would take, all AtlasCare staff were very pleasant and professional!! Matt & Brandon were very respectful of my home and did a great job cleaning my air ducts! Their equipment they used was of the latest technology, assuring clean and sanitised ductwork through out our home! I would recommend AtlasCare to all my friends and family! Thanks, Joe. B. Mississauga

As a long time customer of Atlascare I would like to thank them and their technician Paul Chattarpaul for servicing, maintaining and replacing as needed my heating and cooling equipment. Paul is a knowledgeable and very experienced member of the team. I would highly recommend them for all heating and cooling needs.

Anthony arrived on time. Introduced himself, became familiar with the installation, completed his inspection and provided a written and verbal report. He was polite, efficient and upheld the high expectations that we have grown to respect with Atlascare.

Our AC wasn't working and I contacted Atlascare for the diagnosis. Kyle H. arrived on time, was very pleasant and professional. Kyle explained every step that he was going to do to find the root cause of the AC issue. He went over and beyond my expectations and even went out to buy a fuse. It was also very easy to contact him, email or call - whatever I preferred worked out.

Anthony (Y540) came to service my AC Space Pak. This was his first visit to service my unit. He was very knowledgeable and new exactly what to do. After servicing Anthony explained in detail the work that was performed. I was very pleased with Anthony's work and would recommend him and definitely AtlasCare.

The people at Atlas care are amazing! Thank you to Jeff, sales rep, and the team who installed my furnace and A/C- McCloud, Brendan and Adam. They were fantastic. They were polite, respectful of my home, and very patient answering all my questions and ensuring I understood all the components of my new units. The work was done quietly, efficiently and without any inconvenience to me really. Jeff is terrific. He was always available when I called and never made me feel that I was imposing on his time. The Lennox furnace and a/c are quiet and efficient. I am very pleased with the purchase and Atlas care. Would highly recommend them. You can trust them.

This complicated and challenging 'crawl-space' furnace installation was handled by Adam, Venicio and Jose, three most professional, courteous, considerate Atlas Care installers. They explained everything, answered all my questions, left everything very clean and we were delighted with the efficient installation. We now have a very warm home again.

I have been using AtlasCare for several years now to service my heating and cooling system, and have always been very happy with their level of service. Last week, I had my dryer vent cleaned for the first time and I felt the technician Deshawn really went above and beyond! Our dryer duct had not been properly installed originally and had a lot of debris in it. Deshawn spent a lot of extra time not only cleaning it, but also fixing it so that it was hooked up properly. We really appreciated not only the great service he provided, but how cheerful and patient he was the whole time. He is a great asset to this very well run company. I would highly recommend them both!