AtlasCare reviews (2544)

The team of Deshawn, Abdel and Ricardo were on time, friendly and quick. Their equipment worked beautifully and they explained what they were doing each step of the way. They were also happy to provide before and after pictures of their work, and were a pleasure to have in our home. AtlasCare charges more than your average duct cleaner, but you get more as part of the service, and you also get the peace of mind knowing that you have professionals in your home that will do a great job. Great team, guys, and thanks for the great work!

The technician Alex B was on time, courtesy, explained things well and answered my questions. I have had this service for many years and have been always happy with their service from the booking staff to the technicians.

I have been a customer on the Atlascare optimum Plus plan for a few years. Discovered water damage during annual tune up. Less than 24 hrs later had a consult to replace the entire system and 48 hours later had a team here working to install new A.C., Furnace etc. Excellent work, service, technical know how..always professional from the people at head office to the guys on the ground. Definitely recommend.

We bought a 25 yr old house that had the original furnace and AC, so we figured we'd replace them both at once. Our sales guy, Dave was very thorough in explaining all options available and how each thing worked differently. Best, they came and did the job right away and were in and out in one day. We decided to get the ducts cleaned as well, and when they first got here they advised against it as we were still renovating. They could have taken our money and not said a word, but instead they rescheduled. Steven and deshawn were very friendly and efficient. They showed me all the gunk that was built up in the ducts and the after images were sparkling clean. I definitely will keep using these guys going forward.

I am very satisfied with every aspect of the work done by AtlasCare. The receptionist's response to my initial enquiry was courteous and prompt. Jeff's professionalism in specifying the new system, proposal preparation and answering my questions was appreciated. The fellow that conducted the pre-job inspection to verify dimensions and the three installers were courteous, well attired, and efficient in completing their work and briefing me on the operation of the system. The new system was specified, exceeding my expectations in terms of indoor and outdoor noise.

Abdel and Steven did a great job, explained everything very clearly, and offered good advice about dryer vent cleaning. They also kept everything very clean. I would recommend their service to anyone.

Consistent top quality service. Greg, the installer did a superb job of making the external vents be inconspicuous and the crew left the furnace room tidier than they found it. I've used AtlasCare's services over the past 10 years and they are reliable and deliver great client service and top quality products.

Abdel & Ricardo cleaned the ducts at my parents house, after 50 years-they'd never had them done (and ALWAYS had pets). They weren't judgmental at all-total professionals, unbelievably thorough, approachable, funny and went above and beyond with my senior parents-helping my Mom down the stairs. They showed us before and after pics...WOW!!! My Mom's asthma has improved as has her chest/sinus infections. I highly recommend this company and especially Abdel & Ricardo. So glad our neighbours recommended Atlas Care! No problems with air flow or AC after. The air feels lighter. If you're considering air duct cleaning, spend a bit more on a reputable company like Atlas Care.

Received a reminder call day before appointment. Technicians, Abdel and Matt, called half hour before arrival within the allotted time span (between 10-12 noon). Work was done efficiently, no mess. Both were very polite and professional.

We have always been extremely happy with AtlasCare. Their customer service is excellent - we always appreciate the courteous and helpful staff. We have not had any trouble with our new furnace!