Aura Kitchens And Cabinetry Inc.

Rating: 4.5 out of 5

Aura Kitchens And Cabinetry Inc. reviews (61)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Sep 2014

    Kitchen renovation

    There are many contractors in the region that can provide kitchen remodeling and renovations services but in my personal opinion no one can take place of Aura Kitchens & Cabinetry. Aura Kitchen did such a fantastic job in my kitchen that I don’t have any words for it. It was difficult for me to find the right remodeling contractor as I am not an expert in this field. One day when I talking to one of my old friends he recommended me to Aura Kitchens. But before making any decision, I wanted to see Aura's work myself. So I went to my friend's home to see their work. When I saw his kitchen I was amazed with such a clean and perfect job. After that, I decided to use Aura Kitchens' services for getting my kitchen remodeled. I visited Aura with my friend and discussed my cabinet design requirements with Onkar. He went through some options with me and showed videos and photos of some of his recent work depicting the kind of work I wanted to get done in my kitchen. I was impressed with Aura’s superb team of cabinet makers. They have made a perfect cabinetry for my kitchen. All the cabinetry were perfect and they didn’t come back 2nd time for any of the measurements. Everything was done right first time! I will definitely recommend this company to my friends and family!
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 5 Sep 2014

    Kitchen Cabinets

    After reading positive reviews on this site, I decided to go with Aura Kitchens. I met with Onkar, who was very personable. I had a design in mind already, but Onkar "helped" me change it a bit. I ordered a Rev-A Shelf product from Amazon after assurances that they could install it, so I was very optimistic. The cabinets were built and I inspected them and they looked good, in the very dimly lit work shop where they were located. The installation of the cabinets was where most of the problems arose. The changes made to my design ended up being incompatible with the sink that I had purchased. I had sent Onkar the CAD files for the sink well in advance and wasn't informed of a problem until the time of installation. The initial installation had many quality problems, crooked cuts, damaged cabinets and shelves and door and drawer closing issues. I sent pictures detailing the problems to Onkar, and the installers came out again and did a poor job of fixing it. My general contractor was at my house at the timeand they asked his opinion about their repairs, and he provided it. "It's not fixed, we won't accept it. The installers came out again and removed some of the defective pieces and brought most of them back. There are still problems with most of the doors, either not fittingproperly, or having gaps of almost 1" from the edges of the cabinets. Other peices that were taken away were brought back with mismatched wood vbeneers (oak on one side, maple on the other) and other pieces are missing altogether. I have contacted Onkar on multiple occasions and he keeps promising to call me back but never does. I had really hoped that I could work something out with Onkar to get my kitchen completed and get him the last payment, but it seems that the amount outstanding is not enough that he has any interest in completing the work. It has been over 6 months since I first contacted Onkar and my kitchen is still not finished. I am very disappointed and would definitely recommend against hiring this company. MY RESPONSE> Onkar, you know quite well that I have called you on numerouse occasions, I have asked you to come out here and see what I am talking about. I called you two weeks aga, again. You promised to return my call and, once again, you did not. You have my phone number, You have my emails and text messages. You can respond to anyone of these, I want to have my kitchen finished and make the last payment to close out this account. I cannot make this last payment until the installation is complete

    Answer from pro:

    Hi Sean The service call was done months ago. After that I never got any call. 1-1/2 week ago I got your call and I promised to will call you to schedule as it have been a while. I came back from overseas this Thursday.. Will call you Monday, need to visit your house to see what is the issue. Regarding the sinks, you are trying something unconventional. The sinks fits just, not the angle you want. Will discuss in person on Monday. I am known for my service Sean, doesn't matter how old the kitchen is. Thanks Onkar singh

    Reply created 6 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jul 2014

    Kitchen Revonatiopn

    Aura Kitchens did a fantastic job. We are very happy and satisfied with their work. They have changed the whole look and style of our kitchen. Onkar and his team is very friendly and cooperative. They completed work within the estimated time and budget.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jun 2014

    Wall Units

    I’m totally impressed with Aura Kitchens with their excellent work for my TV wall Units and Laundry wall units. Onkar’s team has done a wonderful job by giving our family room and laundry a new look! I commend Aura Kitchens for its workmanship!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Mar 2014

    Total Kitchen Reno

    Excellent product and service. We met Onkar at the 2013 home show and after visting 6 other companies we decided to go with Aura. Onkar was honest and clear to his details and was always available during the reno phase . He even helped us select our tiles and granite and followed the project till the end. His Installer Carlos was very polite and clean. I will recommend Aura to everyone.

    Answer from pro:

    Thanks Stewart for your kind words. Onkar singh

    Reply created 28 Mar 2014
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 11 Mar 2014

    Kitchen Cabinets

    We paid $25,000 for our kitchen cabinets and did not get what we paid for. The quality of the cupboards is terrible. Any water that comes into contact with cupboards causes the finish to come off. The plumber scraped the side of our suv with his van but denied it and we had no proof. The magnetic foot release latch on our pull-out garbage cabinet broke and Onkar does not respond to any emails or phone calls. Cannot find the part anywhere online. I would not recommend their product or service to anyone.

    Answer from pro:

    Hi Sarj I have only received one water damage complaint in past 8 years from Suraj in Oakville. The job was worth $14600 with countertop/backsplash etc. and the doors was made of 5 piece MDF, painted off white. The complaint came for the Sink door within 2 weeks of the installation. The doors was so much damaged that the bottom rail basically popped out. It turned out the damage was due to extensive water seeping into the door. I replaced the door and advised the customer not to hang any wet towels on the doors. After that no issues. Please pardon my memory but I cannot recall talking to you regarding this water damage complaint recently and I could not find "Sarj" customer profile in Mississauga in my customer database Kindly call me @ 416-788-8090 and I will take care of your issues. Also we do not sell the magnet kick latch garbage bin here, maybe it is a different one. Please send me a picture of it. My accessories are life time warranted. I am bound to replace it. Regarding your SUV being scraped, it is a news to me. We here at Aura are known for taking care of our customers, no matter what. There can be an honest delay in service, but never left a customer high and dry. Especially me, i never ignore the customer, we thrive on our after service. Please call me and i will take care of it. Thanks Regards Onkar Singh Aura Kitchens

    Reply created 25 Mar 2014
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 3 Jan 2014

    204 Bellchase Trail, Brampton

    Great product but very poor installation. Onkar was very professional and provided a great pre and post customer service experience himself. But unfortunately, his installation crew was very unprofessional - progress was very slow and numerous mistakes were made. Bottom line is, Onkar really needs to establish a better communication flow with his installers and perhaps hire a more professional crew.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Dec 2013

    Kitchen Renovation and Designing

    The space in our kitchen is small and we wanted a expert who will be ready to work with it. Aura kitchens did a wonderful job in designing and utilizing the space efficiently and effectively.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Dec 2013

    Kitchen Renovation

    We contacted aura kitchens to remodel our kitchen. We had a design in mind and they were able to work with the design by just adding some practical advice. The output is wonderful.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Aug 2013

    Kitchen Renovation

    Aura did a very good job with our kitchen remodeling. The price was reasonable and the work was completed in a short period of time as promised. I appreciate their expertise and quality of work. I would recommend Aura Kitchens to others.