My fiancee and I love our new windows. Beverly Hills Home Improvements gave us excellent customer service from the very beginning, and they gave excellent customer service until the very end, even after they received their money. They were the last of a total of 6 companies I had come into my home to give estimates. Beverly Hills Renovations gave the best price and best warranty.
For example, the salesman Dan Imiolo showed me, within a minute of meeting me, the company’s insurance papers, worker’s comp papers, and BBB rating, which is A+.
I had a tough schedule to accommodate, but accommodate it they did. The man that did the final measuring came in very early in the morning to accommodate my work schedule, and the windows were installed at my convenience.
Anytime I had a question, it was answered either immediately on the phone or the salesman contacted me very quickly by email or phone, even in the evening hours!
I always felt respected.
The windows are beautiful. The trim and the caulking look superb. Members of my family, who are in construction, love the windows. They, too, were very impressed by the caulking and the trim work. My brother wanted the phone number of the company. The 2 men who installed my windows were very quiet, very focused, and very clean. They left the house and yard as clean as they found it.
I highly recommend this company.