Brampton Hardwood Floors Ltd

Rating: 3.4 out of 5

Brampton Hardwood Floors Ltd reviews (311)

  • Review from Jerome Sammy
    Rating: 5 out of 5
    Review left on 12 Feb 2013

    I bought laminate flooring

    I get good prices from Brampton Hardwood flooring. The service is excellent. Sandra was very helpful and knowledgeable with the products and I was very pleased with their services. They helped me to find the matching stain, and had real hardwood T caps and mouldings.

    Answer from pro:

    Sandra says hi, Jerome, and thanks you for the kind words. She has been with us for quite a while and always fulfills the needs of our many customers. All the best to you from Sandra and all of us at Brampton Hardwood.

    Reply created 13 Feb 2013
  • Review from Peter
    Rating: 5 out of 5
    Review left on 11 Feb 2013

    Installing hardwood on second floor

    We had hardwood installed on second floor, about 1000 sqft. Everything went very well, quality of hardwood was very good and we were pleased with the professional installation. Delivery and installation were done when promissed. Will not hesitate to order again from Brampton Hardwood or to recommend the store.

    Answer from pro:

    Our heartfelt gratitude to you Peter for your positive review and high rating. You picked an absolutely beautiful hardwood for your second floor. Please come back with some pictures. We would love to see how it looks.

    Reply created 13 Feb 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Feb 2013

    customer service interaction

    I had a problem with an order that I placed with them for materials that we needed for a job on our house. Initially the sales person wasn't willing to give me a refund on the materials and I wasn't pleased with that. Then I spoke to a senior level staff member at Brampton Hardwood who resolved the issue and I was happy to receive my refund and buy the necessary materials elsewhere. I give a high grade for the resolution of my issue.

    Answer from pro:

    Thanks, Eric. We are glad that we were all able to quickly work together to remedy the misunderstanding and get you your refund. Please keep us in mind for your future harwdood flooring needs.

    Reply created 13 Feb 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Feb 2013

    Engineered floors in condo - 600 sq.ft

    Brampton Hardwood was extremely helpful and knowledgable in helping me pick and choose the right floor. They helped me with everything from purchasing the correct underpad to answering all of my questions. A + on service and products! Would highly recommend to any one looking for a great deal on flooring.

    Answer from pro:

    Hi Peter. Thanks for the positive review and glowing endorsement. Brampton Hardwood is very proud of our employee's vast knowlededge and experience, and the top notch way that they serve our thousands of monthly customers.

    Reply created 13 Feb 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Feb 2013

    Stain and Moulding

    I came to brampton to buy some moulding and stain to put the finishing touches on my hardwood project. everyone was extemely helpful when it came time to find a color that would match my hardwood. thanks brampton for the help and will send all my friends there too.

    Answer from pro:

    Thank you for the fantastic rating. Our salesperson, also named Vandana, was very pleased to help you find the right moulding and stain. We look forward to providing the same great service, quality and pricing to your friends as well.

    Reply created 21 Feb 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Feb 2013

    Hardwood

    Outstanding Service! We needed a customer service with the huge selection of the hardwood, and we were helped by John who explained to us in details the features and benefits. Great job done John! Jack

    Answer from pro:

    John was very happy to provide you with the same great service that all of our many customers enjoy every day at Brampton Hardwood. As you experienced personally, our showroom is huge and filled with over a hundred samples of in-stock hardwood flooring. Picking the right product can be a daunting task with so much selection to choose from. That's why our excellent sales staff are always ready to advise and assist in the process. Best regards to you from us all, Jack.

    Reply created 13 Feb 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Feb 2013

    Basement flooring

    I purchased laminate floor from Brampton hardwood, this is the third time I have purchased material from there, I find them very reasonable in pricing and their opinion is always helpful.

    Answer from pro:

    Hi Ashish. It was nice to see you return to our store to purchase the laminate for your basement finishing project. Repeat customers form a very large portion of our approximately 30,000 annual customers, and we welcome them all back with open arms and fantastic deals on quality products.

    Reply created 13 Feb 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Feb 2013

    Laminate Installation

    Need laminate installations in my condo and found these guys on the web and came in and bought the wood and cant imagine going anywhere elese but here.they rock and roll

    Answer from pro:

    Wow, Sal. We've been given many great and positive endorsements over almost 30 years in business, but this is probably the first time someone has said that we "rock and roll". We love it! Thanks for the purchase and the innovative compliment.

    Reply created 13 Feb 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Feb 2013

    Stain and Underpad

    I've been working in the construction industry for about 10 years and have purchased products from all kinds of suppliers. I have found that Brampton Hardwood provides excellent customer service and good pricing compared to many of the companies out there.

    Answer from pro:

    Thanks, Brandon. In addition to our many retail customers, industry professionals make up a large part of the almost thirty thousand customers we service each year. We make sure that our contractor customers receive the same, honest, courteous service and great prices as the people who shop at our retail store. We hope to see you again soon.

    Reply created 7 Feb 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Feb 2013

    Custom House

    i have been a customer with brampton for the past 12 Years and have never even thought to look for any other hardwood place. i just finished a Custom house done with their handscraped wood and the results were amazing and my customer was surprised with the quality and the excellent price they provided us with.

    Answer from pro:

    Hi Violet. Thank you so much for the many years of loyal, exclusive business. That new handscraped hardwood you chose for your custom home build is beautiful. It will look absolutely amazing once installed. Please send us some photos to share.

    Reply created 21 Feb 2013
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