HomeOwner
hard wood flooring
Answer from pro:
Hi Shirley. It's always nice to hear from you and our other repeat customers. Hope to see you again soon.
Reply created 7 Mar 2012Brampton Hardwood Floors Ltd
Hi Shirley. It's always nice to hear from you and our other repeat customers. Hope to see you again soon.
Reply created 7 Mar 2012We are very pleased to hear that you were happy with our flooring and prices, Sarah. Our salespeople are highly trained to treat all customers with honesty, integrity, patience and respect. During our warehouse sales, with the extremely high volume of customers over a relatively short period of time, they do however often need to stretch themselves quite thin to care for many different customers at once. We are sorry if this resulted in you feeling any undue pressure, but it was surely not our intent. Please also remember that our managers are always ready and available to help out with any customers who ask for them.
Reply created 7 Mar 2012Sorry for the delay during your pick-up, Chris. In order to be your one-stop flooring store we keep a huge amount of varied inventory in stock and it therefore doesn't all fit in one location. We always work hard to get you loaded and on your way as soon as possible, but slight delays are inevitable when dealing with inventory volumes as high as ours. The alternative would be having to order product in like many other retailers. The resulting wait would obviously be much longer, and a return trip would be required. Thats not our way. We appreciate that our customer's time is valuable and want their purchases to be quick and easy.
Reply created 7 Mar 2012So happy that we could help make handy-persons out of you and your family, Shayla. Our service doesn't just encompass the sale, we always try and go farther to help our customers wherever we possibly can.
Reply created 7 Mar 2012Vandana and all of us greatly appreciate your praise, Melinda. We are here to make you happy.
Reply created 7 Mar 2012