Brandom Kitchens and Bath Centre

Rating: 4.8 out of 5

Brandom Kitchens and Bath Centre reviews (46)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Aug 2020

    Kitchen cabinets, molding & backsplash

    Brandom Kitchen & Bath kindly agreed to install cabinets and molding provided by another supplier, and supplied and installed the backsplash in our existing kitchen. The Brandom Team of Anthony, Shana, Paul, Jim and Austin provided the highest quality of workmanship and service we could have expected, and should be considered the standard for their industry. We appreciated their attention to detail and follow up visits to confirm our satisfaction with the projects. Visitors to our home are now very impressed with our kitchen and we highly recommend the Brandom Team to everyone. Thank you Angela & Allan

    Answer from pro:

    To Angela & Allan, Thank you for taking the time to write this review for us. It's out of our comfort zone to comment, or adjust the work of other brands but we made an exception after seeing the potential of your space. Thank you for choosing us to bring it to life for you and your loved ones. We hope it continues to be a space of enjoyment for years to come. I will share this review with our team and continue to focus on excellence in every detail. If you need anything at all please don't hesitate to call. With gratitude, Tony Positano President, The Brandom Kitchen & Bath Design Team

    Reply created 29 Aug 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jul 2020

    Kitchen Renovation

    Brandon did our Kitchen Reno in May, 2019. We love it, however, we damaged one of our doors. Called to ask if we could replace it? They did so free!

    Answer from pro:

    Thank you for taking the time to review us here on homestars. I'm so glad to hear you're happy with the kitchen we created with you last year. It's our teams pleasure to ensure you're happy even after the space is complete. Thank you for reaching out and allowing us the opportunity to fix/ replace the door for you. Best Regards, Tony Positano President, The Brandom Kitchen & Bath Design Team

    Reply created 10 Jul 2020
  • Review from Customer of Brandom Kitchens and Bath Centre
    Rating: 5 out of 5
    Review left on 9 Jul 2020

    kitchen reno

    I could not recommend this team more. Jim was so easy and helpful to work with. Arnold's attention to detail is excellent. They were spot on the budget and time frame. They modified anything I asked, with no problems. They were all so professional. Can't wait to do the bathroom next. Thank you Brandom Team

    Answer from pro:

    Thank you for taking the time to review our team with such generous words. Arnold, Jim and everyone at Brandom, consistently strive for excellence, in pricing, timing, and professionalism. We look forward to turning your vision into a reality on your bathroom project! Tony Positano President, The Brandom Kitchen & Bath Design Team

    Reply created 10 Jul 2020
  • Review from Max and Company
    Rating: 5 out of 5
    Review left on 3 Jun 2020

    Repurpose a Marble Slab

    When we did our major renovation in 2018 (by Brandom Kitchens and Bath Designs), we had a piece of marble between two rooms that I wanted to repurpose. I had an idea for a backyard table. I measured the marble slab and Brandom did their magic again! They constructed my table. I took delivery today. The marble fit perfectly and it fits so well in the backyard. Thanks Brandom!

    Answer from pro:

    It was a pleasure to work with you and your wife on your major renovation on your home. We feel for our customers when we have taken over the entire main floor while you both try to live normally and get yourselves to work etc. I was surprised when Max sent me a photo of the Marble Slab that had been removed 2 years ago from the space between the living and dining room. It was my pleasure to build what Max had in mind for the slab. I am so pleased that it is exactly what Max had envisioned and wanted. As I say, once you are a customer of Brandom Kitchen & Bath, Always a customer. I will personally ensure my customers are always taken care of. Their satisfaction is our goal. YOUR SPACE YOUR WAY thank you MAX tony P Brandom Kitchens & Bath Design Centre Inc

    Reply created 6 Jun 2020
  • Review from Rita
    Rating: 5 out of 5
    Review left on 19 May 2020

    Incredible Kitchen Reno+

    Wow!!! From beginning to end my experience with the Brandom family was amazing!!! I thought customer service was a thing of the past but not with Brandom. Friendship, goodwill, faith, trust and quality is what I received. Oh ya and an incredible transformation to my main floor too! A small-ish, 20 year old, inefficient builder kitchen was transformed into a brilliant work of art that serves all my kitchen needs. After shopping around and getting quotes from 3 other places, my dear friend referred me to Brandom. After my first visit with Jim, I immediately called my sister and said, "this Team feels right to me". It was a gut instinct and I'm grateful I went for it. Jim is precise, impeccable and SUPER patient. I am curious and ask LOTS of questions. Jim educated me on the process and shared his amazing design ideas and provided plenty (and I mean plenty) of options. The rendering part of the design process was my favorite part. I am so grateful to Jim for hanging in with me during the many design sessions. I thought that getting through the design was good enough but wait, there's more. Demo day comes and Master Arnold enters the ring and well, he just blew me away with his thoughtful and steady pace. A one-man-machine who took care of every detail like this was his own home. I would step out for a minute and upon return all cabinets down (neatly) and a wall down - as per design : ) of course. I work from home and Arnold was super respectful of my time and my space. A big thank you to Arnold for his precision, attention to detail and cleanliness. Arnold's work ethic is incredible and sincerely appreciated so I could focus on my job. It was always a fun day when Jim and Tony would drop in for quality control checks to ensure everything was going to plan. Jim and Arnold would catch minor things before I even noticed which really put my mind at ease so again, I could focus on my own work and simply enjoy watching the design come to life. Dear Tony always made sure that I was happy. Tony talked me off the ledge a few times when I was having issues with a team I hired, on my own, to redo my stairs. Tony really demonstrated what it means to be a Business Owner, a Leader and a “gentle man”. From Jim to Carolyn, to Tony and Arnold, to Jim and Nikki “the kid” and Paul and to Matt and Mitch (the electricians who "lit up" my life) ... the whole team is a class act that went well above and beyond ANY expectations I had. It was a pleasure for me to report on the amazing progress when my friends and family would ask “how’s the reno going?”. All are impressed with the level of service I received and the results speak for themselves. Good luck to other companies that have to measure up to this level of quality and service. High praise to my Brandom Family that delivered what I wanted and more on time and on budget. And yes, I would definitely refer this company. Thank you Brandom!!!

    Answer from pro:

    Rita, I think we owe you around of applause. There's a common saying in the design industry, 'You're only as good as your last job' and we've never been so pleased to recite it. Thank you for reviewing our team, design standards, and installation work with such decorum. Your experience of our Brandom Team is precisely what we aim for daily, in our showroom with one another and guests, and on every job. Our team spends hours brainstorming ways to operate with excellence, while remaining personable, and delivering on every promised detail. Your review makes us think we might be getting close to our ultimate goal. Thank you for mentioning our team members by name, I will be sharing your feedback with them this week as they truly deserve the recognition: Nikki "the kid" who is a great listener and fast learner, Arnold- Who consistently treats each job like he would his very own, Jim L.- Our VP of Sales and Design since 1989, he embodies our core values and standards in every way, Paul- Who brings our design visions to life with precision and passion, Matt and Mitch who light up the room (literally), Carolyn- Who wears many hats and handles each day with humility and hard-work, Jim F- Our Project Manager, who supports each one of us in any way he can. Rita, we wish you many years enjoying this new space with those you love most! If there's anything we can do, please don't hesitate to call. With gratitude, Tony Positano President, The Brandom Kitchen & Bath Design Team

    Reply created 25 Jun 2020
  • Review from Carol Hawken
    Rating: 5 out of 5
    Review left on 5 May 2020

    Kitchen Reno

    We purchased a house and wanted to add a wine cooler. We contacted Brandom Kitchens in Courtice as they had done the initial reno on the kitchen. They were extremely accommodating and the whole process went very smoothly. The installer was great and did a wonderful job. It looks like it was a part of the original design and we are thrilled with the quality of the job!

    Answer from pro:

    So glad we could complete your kitchen with this add-on, Carol. We appreciate your positive review. Once you (or your kitchen/bathroom,etc) have been a Brandom customer, you are part of our family. And we always take care of our family! Shana Joshua, designer.

    Reply created 6 May 2020
  • Review from Trish Parr
    Rating: 5 out of 5
    Review left on 16 Dec 2019

    Small Kitchen Remodel Design Ideas and Finishing Touches AWESOME!

    Having so much to share with My Story that I actually wrote a post and shared it on my personal website. Shana had soooo many awesome ideas for my small kitchen, and now my small kitchen looks SO much larger... seriously! You know my name, simply type my full name in your browser's address bar (no spaces!) and then add the dot com and you will get to my site. Months from now, you will need to search for Brandom to find the post. I LOVE MY NEW KITCHEN! Bets you will too.

    Answer from pro:

    So glad to get you the kitchen design of your dreams, Trish! It warms our heart to know we fulfilled all your needs and made your space feel bigger. Function and beauty are what we strive for when designing for our clients as well as quality workmanship. Enjoy your kitchen for years to come!

    Reply created 4 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Nov 2019

    Kitchen Renovation

    We love our new kitchen. We felt comfortable with Shana, the designer, from the very first meeting. She made it so easy to pick out styles and colours. It was like she was reading our minds. John, the master installer was friendly, professional and very efficient with his time while still taking the time to explain each step. We have this really small opening to our kitchen but Jim and Niki manage to get the appliances through with no complaints. Carolyn the office administrator kept us up to date on all project dates. Overall, we were very pleased with the complete reno and would not hesitate to recommend to anyone. We will be calling them again when we are ready to do the bathrooms

    Answer from pro:

    Good afternoon Ian and Marg, thank you for your positive review. It is our pleasure and our goal to make the renovation experience an easy and happy one. At Brandom, our job is not done until our customer is completely satisfied and happy. I am glad to hear that each and every one of our team members stepped up to make you comfortable and understand all procedures. I personally thank you for this review and hope that you will have many many happy years with your new kitchen. Sincerely Tony Positano

    Reply created 9 Nov 2019
  • Review from Customer of Brandom Kitchens and Bath Centre
    Rating: 5 out of 5
    Review left on 3 Nov 2019

    kitchen upgrade & flooring

    Brandom, did a wonderful job and we are very pleased with the workmanship and John & Jim for all their hard work. We would highly recommend Brandom , for any future work we might need. Our designer (Calvin) was very helpful and informative in everything we picked giving us time to decide on what we wanted with NO pressure! We highly, recommend this company and hope to work with them in the future.

    Answer from pro:

    Thank you for your excellent review on Home Stars for Brandom Kitchens & Bath. WE are very pleased to hear that your project went as planned and that you are happy with the end results. Brandom and its staff take great pride in their ability to work with their clients and provide them what they desire. We look forward to working with you in the future if you are planning on your next renovation project. I personally thank you for taking the time to write a review for us as it means so much to me. Sincerely : Tony Positano

    Reply created 7 Nov 2019
  • Review from Suzanne Moore
    Rating: 5 out of 5
    Review left on 14 Oct 2019

    Stunning Bathroom renovation

    The Brandom team has been amazing from start to finish of our project... from helping us redesign our bathroom to picking all the materials to the renovation to the follow up after renovation. Very professional, patient and helpful. We are thrilled with our new bathroom. Thanks Jim, Tony and Paul! Daryl and Sue Moore

    Answer from pro:

    Thank you Daryl and Sue. It was a privilege to create such a stunning transformation in your ensuite bath. I trust it will give you the "oasis" feeling for many years to come. Thank you for your review. We do strive to give our clients exactly what they dream! Jim Laing V/P sales/Design consultant

    Reply created 17 Oct 2019
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