Canada Wide Plumbing & Drain Services Inc. reviews (401)

No Problem! Thank you for calling Canada Wide Plumbing and Drain services. Our goal is to provide great service at a great price. Thank you for posting a review. Cheers!

Hi Joanne, Thank you for calling Canada Wide Plumbing and Drain services. Our goal is to provide great service at a great price. Thank you for posting a review.

Thank you for posting this review! I appreciate it very much. It was a pleasure working with you and servicing the drain. Feel free to reach out if you have any questions or issues down the road, we are available 24/7. Flavio (647) 929-1972 Canada Wide Plumbing & Drain Services Inc.

Thank you for your feedback and taking time to write a review, however it's upsetting that you have misled people by leaving out very important details in your review. Unfortunately due to Covid and following the safety guidelines there have been delays completing and accepting new jobs. I agree it did take a long time to do this job, but for good reasons. Our goal at Canada Wide Plumbing is to save our clients money and build a business relationship that will last a lifetime. During Covid the safety of our clients is number one. I will not put anyone's family at risk for money. During the time of this job there was Covid risk in my household and due to my exposure and guidelines, I informed you and all the projects I was working on that there would be delays. I would rather delay any project in order to protect you and any of my clients, than live with the guilt of continuing with the project and endangering you. As for the cost of the service, this was all down to the type of faucet you had and the need for two trips to fix this. You have a high end $700+ touch faucet and I informed you that it could potentially be covered by a warranty saving you the cost of buying new parts. I talked to the supplier and they said you had to be the original owner of the faucet for the warranty to be applied. They told me they had to deal with the homeowner. I gave you each other's info and you decided to go ahead with the negotiation and purchased the parts from them. I gave you all the options you had to fix the faucet and it was your decision to go ahead and purchase the parts from the company. As for the sink/vanity, you had an undermount sink that came off. It had to be scraped and cleaned and that takes time. I gave you the option to clean it yourself to save money or I could do for a fee. To do this properly it requires it two trips. One day to set epoxy and silicone support underneath and another to reconnect the drain. This work involves more time and should not be rushed. My labour was $395.00 plus tax and not the $600 you mentioned in the review. I'm willing to show anyone reading this proof of my invoices. I've worked for over 15 years building my reputation online and I've got hundreds of reviews from my past clients, none of which corroborate with your experience . It is disheartening to see someone attack your reputation when I was only trying to help you lower your cost and protect your family from the pandemic. Feel free to give us a call 647-929-1972 if you have any further questions.

Thank you for your kind words. Flavio (647) 929-1972 Canada Wide Plumbing & Drain Services Inc.

Thank you for this great review. Flavio (647) 929-1972 Canada Wide Plumbing & Drain Services Inc.

Thank you for this great review. It was a pleasure working with you and we are glad we could get your kitchen back up and running. Flavio (647) 929-1972 Canada Wide Plumbing & Drain Services Inc.

Thank you for calling Canada Wide plumbing all these years. I appreciate it very much. It is great working with you. Thank you.