Capps Duct Cleaning Services

Rating: 5 out of 5

Capps Duct Cleaning Services reviews (750)

  • Review from Customer of Capps Duct Cleaning Services
    Rating: 5 out of 5
    Review left on 16 Mar 2018

    Duct cleaning

    The guys were great they came in were very professional, explained the process every step of the way and even showed me some of the stuff coming out of ducts! would highly recommend them

    Answer from pro:

    Thank you for taking the time to leave us a review on Homestars. We appreciate the recommendation very much. Please do not hesitate to call us in the future when needed again. Best Regards, Kathe Mann

    Reply created 16 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Mar 2018

    Duct and Dryer Vent Cleaning

    Had Paul and crew come to clean vents after a messy renovation and excellent referrals. From the second they walked through the door, they were courteous and professional; taking great care not to damage our new floors. After casually mentioning that the house was always cold, it seemed they went out of their way to inspect everything, and did their best to try and direct more heat/suggest options to the room in question. They were clean, efficient, and very helpful. Maybe I'm imagining it, but the house felt cleaner and warmer, after they left. I would gladly recommend them!

    Answer from pro:

    Thank you so much for all of the kind words written in your review of our service. So happy to hear that your home feels warmer and cleaner after the duct cleaning. Thank you for the recommendation we greatly appreciate it. We will look forward to hearing from you in the future when needed. Warmest regards, Kathe Mann

    Reply created 16 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Mar 2018

    Post construction duct cleaning

    We were very pleased with the service from Paul. The staff were all friendly and professional. Paul took time to explain the filtration system of our furnace and even offered to install one of his filters to improve airflow. Furnace is also less noisy after a thorough cleaning. All in all it was a great experience.

    Answer from pro:

    Thank you so much for leaving a review of our services. We appreciate you taking the time to do so. So happy to hear that your furnace is making less noise after the cleaning. All the best, Kathe Mann

    Reply created 12 Mar 2018
  • Review from Customer of Capps Duct Cleaning Services
    Rating: 5 out of 5
    Review left on 19 Jan 2018

    Duct Cleaning

    Very efficient and thorough, arrived on time. I like that the price is as quoted with no added extras (versus other companies that charge extra per vent). A pleasure to deal with.

    Answer from pro:

    Thank you for leaving us a review of your service with us. We appreciate you pointing out how we do stick to our quotes with no hidden added cost. We are happy to hear that you were pleased with our service. Best Regards, Kathe M

    Reply created 22 Jan 2018
  • Review from Keri-Ann Hamilton
    Rating: 5 out of 5
    Review left on 18 Jan 2018

    Duct & Dryer Cleaning

    Highly recommended! These guys work fast, are very thorough and knowledgeable. They take the time to explain what they're going to do and how they're going to do it, are honest and aren't going to sell you something for the sake of making a dime. I will definitely hire them again. Mississauga Townhome - 1700sf

    Answer from pro:

    Keri Ann, Thank you so much for the very detailed review of our services. We appreciate the high recommendation very much. We will look forward to being of service to you in the future when needed. We are happy to hear that you were pleased with our service. Warmest Regards, Kathe M

    Reply created 19 Jan 2018
  • Review from Customer of Capps Duct Cleaning Services
    Rating: 5 out of 5
    Review left on 27 Dec 2017

    Great duct cleaning and super, polite team

    This is the second time I have had them in to clean our two furnaces, ducts and dryer vent. The arrived on time, did an excellent job, and were super pleasant. They even found a tool part left in a duct after a recent renovation. Kathe, who books the appointments and takes the Credit card or etrans payment, is polite and effiecent. They are busy, a sign that they are great, so make sure you book well ahead of your ideal date.

    Answer from pro:

    Thank you so much for taking the time to leave us a review. We appreciate your loyalty to Capps and will look forward to hearing from you in the future when needed for duct cleaning. On behalf of everyone from Capps Duct Cleaning "All the best in 2018." Happy New Year! Regards, Kathe M

    Reply created 27 Dec 2017
  • Review from David
    Rating: 5 out of 5
    Review left on 27 Dec 2017

    Quick and Easy

    This was a perfect duct-cleaning experience. The guys came, explained everything they were going to do, showed me what they were doing as they were doing it, and didn't leave a trace when they left. It was a genuine pleasure to have Capps in my home.

    Answer from pro:

    David, Thank you for all of the kind words, and for letting us know that you were happy with our service. We appreciate you sharing about your duct cleaning experience with us. On behalf of Paul and Joe and myself, we would like to wish you a Very Happy New Year! All the best in 2018. Regards, Kathe M

    Reply created 29 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Dec 2017

    Duct Cleaning

    Paul and Joe were lovely! I wanted them to stay and hang out after! My house is in downtown Toronto and not easy to access, as there is no back lane way or street parking. Paul and Joe just made it work. They were not at all condescending contractors talking to a "little woman" - they were very respectful.

    Answer from pro:

    Nicola, Thank you so much for taking the time to write us a review of your service you received from us. I am sure knowing Paul and Joe they would have stayed much longer if they did not have another appointment to go too. Thank you for pointing out how the guys were respectful, I know that Paul and Joe treat every home as if they were cleaning their own home. Please don't hesitate to call us when needed in the future. All the best Kathe Mann

    Reply created 21 Feb 2018
  • Review from Customer of Capps Duct Cleaning Services
    Rating: 0 out of 5
    Review left on 7 Dec 2017

    Duct cleaning

    We were not satisfied with the cleanling. There were still problem areas after the cleaning. Furthermore, when I returned with my two 3 year olds one of the ‘men’ actually said ‘you should spend as much time cleaning as you do decorating’ I would never reccomend or support these people.

    Answer from pro:

    This review has been placed under Homestars investigation for verification . As the owner and lead working technician at Capps Duct Cleaning Services I find this review very hard to believe. We are a very experienced/professional duct cleaning company in business since 1998 and respect our customers homes as our own. My staff and I would never consider insulting a client, it is just bad business. Please contact my office to discuss 905-840-6104. Sincerely, Paul Cappellina Owner

    Reply created 13 Dec 2017
  • Review from Irene Allan
    Rating: 5 out of 5
    Review left on 7 Dec 2017

    Duct cleaning

    This is the second time we have used Capps and once again we're extremely satisfied. Knowledgable, clean, polite, fast and honest. I highly recommend them. They do a fantastic job.

    Answer from pro:

    Irene, Thank you so much for your loyalty to Capps. We appreciate you taking the time to leave such a great review of kind words and we appreciate the recommendation. Merry Christmas and Happy New Year! from all of us at Capps.

    Reply created 8 Dec 2017
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