Capps Duct Cleaning Services

Rating: 5 out of 5

Capps Duct Cleaning Services reviews (753)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Mar 2011

    Duct cleaning on new construction home

    I just had the pleasure of bringing in CAPPS Duct Cleaning to clean the ducts of our new construction home. Paul and Joe were very thorough and made sure to explain what they were doing every step of the way. They also made sure their equipment did not damage any walls or stairs in the home. It was an absolute pleasure dealing with CAPPS and I would highly recommend them to anyone. Thanks again Paul and Joe, Dave

    Answer from pro:

    Thanks your very much for taking the time to do a review of our service. All the |Best. Michael Skelton, Director of Sales & marketing

    Reply created 23 Apr 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Mar 2011

    Whole house duct cleaning

    I can't say enough about the professionalism and trustworthiness of these 2 gentlemen and about how thorough they were in the cleaning of our house. Our house had not had the ducts cleaned since it was built nearly 30 years ago. The cleaning that this company does is very thorough - they go to every single vent duct in the house and clean it thoroughly. They also looked at our furnace and made sure it was in working order and also helped with cleaning and replacing a filter on the humidifier. Paul and Joe were prompt in their response to my phone call, and never charged me a penny more than what they had quoted for the job. A job well done. I would totally recommend this company to anyone who has any need for duct cleaning, but also any issues concerning furnaces, and air quality. Thanks Paul and Joe!

    Answer from pro:

    Jencoln: Thank you very much for doing a review of our service. It was our pleasure to be of service to you. All the best. Mike Skelton, Director of sales & Marketing.

    Reply created 20 Mar 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Mar 2011

    Duct cleaning with complications.

    We hired Paul for a simple duct cleaning job, but it turned out to be anything but that...when he found water in our dryer hose, he could have told us he couldnt clean it,and left -- but he did not. Over the course of a few days, he directed me to the right people to help us, guided me through hiring a roofer and eventually came back himself when I couldnt find a contractor to do the job required. He worked through all of our problems until we were completely satisfied - he was professional, courteous and extremely helpful. Thanks Paul!!!

    Answer from pro:

    Thanks for the response and the review. It was a pleasure being of servive to you. All the Best. Mike Skelton

    Reply created 20 Mar 2011
  • Review from Wendy Kirk
    Rating: 5 out of 5
    Review left on 3 Mar 2011

    Duct Cleaning

    I have been putting off trying to find a duct cleaning, since the last time, when they didn't show up, and didn't follow up, even though I did. I work long hours, and I have a difficult time finding time for people to come and do work on the house. When I called Paul, they were very accommodating, and yet were here in a couple of days (my availability, not their's). Paul and Joe were on time, very courteous, did a wonderful job, cleaned up after themselves, explained what they were doing, and were very tolerant of our three poodles. It was a delight having them here, and I will use them the next time. Wendy

    Answer from pro:

    Wendy: We really appreciated you taking the time to do a review. We are happy to have been of service to you and look forward to being of service again in the future. Best Regards Mike Skelton Sales and Marketing Manager

    Reply created 8 Mar 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Mar 2011

    Duct Cleaning

    Paul and Joe showed up on time, were very professional, and explained everything they did in detail. Our home had recently undergone significant renovations and a lot of debris and dust had gotten into the duct systems. Paul and Joe did a terrific job cleaning, night and day difference after the cleaning both in terms of the dust as well as actual heat pumping through the system (Paul not only cleaned but sealed off an unused humidifier to help with air flow into the furnace). Great friendly service, Would use Capps again and recommend them to anyone who needed a duct cleaning.

    Answer from pro:

    Dave: We really appreciated your comments and are happy to have been of service to you. Look forward to being of service again in the future. Best Regards Mike Skelton Sales and Marketing Manager

    Reply created 8 Mar 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Feb 2011

    New Home Duct Cleaning

    First of all thank you CAPPS for fresh air inside our newly built home. Robert and his partner Andrew came to our door right on time. Robert explained why they are different from other duct cleaning services. The job gets done quick because 2 were working at a same time. They are extremely friendly and professional.

    Answer from pro:

    We really appreciated your comments and are happy to have been of service to you. Look forward to being of service again in the future. Best Regards Mike Skelton Sales and Marketing Manager

    Reply created 8 Mar 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Feb 2011

    Duct Cleaning

    CAPPS was immediately available (came the next day). I had another high rated company not return two calls seeking an appointment. They were prompt (a bit early actually), explained what they were doing, answered all of my questions and did a good job. The bill was exactly what I was quoted.

    Answer from pro:

    Matt, we really appreciate you taking the time to write a review. It was our pleasure to be of service and look forward to working for you sometime again in the future. Best Regards Mike Skelton

    Reply created 8 Mar 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Feb 2011

    Duct Cleaning

    They were able to work around my schedule and come after work. They took great care of the house, showed us a couple potential problems but didnt pressure us to fix anything extra. Total cost was exactly as estimated and the job was very well done!

    Answer from pro:

    First of all I must apologize for not responding to your review sooner. I had some technical difficulties on my end. We really appreciated your comments and are happy to have been of service to you. Best Regards Mike Skelton Sales and Marketing Manager

    Reply created 8 Mar 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Feb 2011

    Duct Cleaning, Furnace Cleaning, Humidifier Repair

    The service was outstanding, professional, courteous, clean and informative from the initial contact, the duct cleaning (had many disastors previous to finding Capps) to the repair and problem solving of my humidifier. The original installer had actually installed it it the hot water line and made so many holes in the copper piping that a plumber was recommended to fix the problem. I was correctly informed of problems that they had identified and the appropriate solutions were found. I was correctly directed to obtain a plumber for the piping of the humidifier. I've had others say that they can fix a problem and misrepresented their qualifications only to make things worse. I've been a home owner for over 35 years and they have been exceptional and the best to date. They take pride in their work and they are extreme,ly knowledgeable ibn this industry. I get my ducts cleaned every other year so I am confident in stating this. The cost was more than reasonable and I would not hesitate to engage their services again.

    Answer from pro:

    First of all I must apologize for not responding to your review sooner. I had some technical difficulties on my end. We really appreciated your comments and are happy to have been of service to you. Look forward to being of service again. Best Regards Mike Skelton Sales and Marketing Manager

    Reply created 8 Mar 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Feb 2011

    Duct Cleaning

    Robert and his partner were professionals in every sense of the word. Their service was well executed and they were very efficient. Cudos to them for being friendly as well. answering any questions we had was not an issue while they worked. Our new new home thanks them!!!

    Answer from pro:

    First of all I must apologize for not responding to your review sooner. I had some technical difficulties on my end. We really appreciated your comments and are happy to have been of service to you. Best Regards Mike Skelton Sales and Marketing Manager

    Reply created 8 Mar 2011
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