Casa Bella Windows Inc.

Rating: 5 out of 5

Casa Bella Windows Inc. reviews (647)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Aug 2018

    Window Repair

    We have a few widows in the house that does not close properly and are in need of repair. After countless of searches in the internet, we are fortunate to come across your company. I will have to say that we extremely satisfied with the service Mario provided. He was friendly, respectful, professional and most important honest. It obvious that Mario has a lot of experience and he explained the cause that prevents the windows from the closing. He fixed the windows on just one visit! WE are ready for Winter! Thanks!

    Answer from pro:

    Hi Joel, Thanks for your review. We're glad we could help out with your windows and get you prepared for winter. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 20 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2018

    Windows and front door

    Very respectful of the property they layout rub mats and runners in areas of work. The crew I had showed they take pride in there workmanship. The follow up by Oliver was professional and prompt. The dead bolt was a bit sticky and Oliver address my concerns.

    Answer from pro:

    Thank you for your review. Our installation crew works hard to ensure your window and door replacement is as seamless and non-disruptive as possible, all while making sure the job is done correctly. We are glad you were happy with your overall experience with Casa Bella Windows and Doors. Thanks again for your kind words and choosing Casa Bella. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 13 Aug 2018
  • Review from Darryl & Emy
    Rating: 5 out of 5
    Review left on 5 Aug 2018

    Windows

    Great product and professional installation. Workers were on time and were respectful. They cleaned up the work areas well. All work exceeded our expectations.

    Answer from pro:

    Hello Darryl, Thank you for taking the time to post a review. It's our business to exceed your expectations - that's what's kept us in business for all these years. Our team at Casa Bella Windows and Doors takes pride in their work - thank you for recognizing it. We hope you enjoy your new windows and thanks again for the review, Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 8 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Aug 2018

    Windows installation

    Overall very satisfied with the sales experience and the installation was on schedule and the installation crew was great.

    Answer from pro:

    Hello and thank you for submitting a review. We're glad you were satisfied with the entire experience as our goal is to make sure it's a seamless process. Thanks for deciding to use Casa Bella and we hope you enjoy your new windows. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 7 Aug 2018
  • Review from Dottie Harris
    Rating: 5 out of 5
    Review left on 3 Aug 2018

    Windows and Doors replaced

    I did my windows with Casa Bella in March and I couldn’t be happier. I had approximately 74 windows and 4 doors replaced with them. I absolutely knew nothing about windows and who to hire, but I did my homework. I met with many window companies, but once I met German from Casa Bella, I felt comfortable with him. He explained everything to me. I must have called him 3 times a week still asking him questions (and he always took my calls) before I made my decision. What I liked about German is that he was an installer years ago so he could answer any questions I had and made me feel at ease as this was a big investment for me. German explained to me the different types of windows and how the process would be for my home given that some of the windows were 3-storeys and higher. German had informed me that the installers would need a big machine (cherry picker?) in order to reach the highest windows and it may dig up the ground a bit, but would not be permanent (my grounds look perfect now). I was given the time frame of three weeks for the installation. The men that came to install made the process so nice, the three weeks flew by. Kyle and his group were great to have in my home. They cleaned up every night and were so thoughtful to me and my family. They took the time to explain things to me and always told me I could ask them questions any time I needed to. Not only do my windows look absolutely beautiful, but they made a big difference in heating, air conditioning cost and in the overall look of my home. The whole process was so positive from German to the installers Kyle, Chris, Manny and Josh, I would definitely recommend Casa Bella Windows and Doors. Whether you have 7 windows or 74 windows to be replaced, they will do a fantastic job for you.

    Answer from pro:

    Hello Dottie, Thanks so much for your thoughtful review and kind words for German and our installation team. We realize that replacing your windows can seem like a daunting task, but as you mentioned we make it our business to ensure you're well informed about the process. Thank you for the recommendation and we hope you enjoy your new windows and doors. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 7 Aug 2018
  • Review from Lori Di Ilio
    Rating: 5 out of 5
    Review left on 2 Aug 2018

    Window Replacement Review

    We were very pleased with Sales Rep. German from Casa Bella Windows. Reliable, knowledgeable, and very professional. He worked with us and helped us to make some difficult decision and choices. He sent us an equally wonderful installation team Billy, Don, Andrew and Noel! All professional, prompt, hardworking with superb workmanship skills! Team leader Bill, went that extra mile and fitted a shelf above my kitchen sink. They took great pride in their product and workmanship. Further to that, they are a well-oiled team, working in a fast and efficient way. I am so pleased with everything and would highly recommend.

    Answer from pro:

    Hello Lori, Thank you for taking the time to submit a review for Casa Bella Windows and Doors. Our entire team takes pride in the work they do and work hard to make sure the customer experience is a positive one all they way through the renovation process. We appreciate your kind words for both German and the installation team and will make sure to pass them on. Thanks again and we hope you enjoy your new windows. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 7 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jul 2018

    New windows

    The experience with Casa Bella was great from day one when they came to our home for the estimate, to the crew cleaning up after the job was done. Everyone I met with the company is proud to work there and it shows with everything they do. We made a great choice with Casa Bella.

    Answer from pro:

    Hello Michael, Thank you for taking the time to submit a review. Our team takes pride in the work we do and your kind words justify our efforts. We know you have a choice and appreciate that decided on using Casa Bella Windows and Doors. Thanks again and enjoy your new windows. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 26 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jul 2018

    Window replacement

    Casa Bella installers were skilled, efficient and tidy. Eight windows were replaced and trimmed in approximately 1.5 days Windows are excellent quality, and we got a superior (3 pane) product, for less than the cost estimates to go with a lesser (2 pane) product External noise coming into the house is greatly reduced, this was an excellent upgrade, completed entirely to our satisfaction

    Answer from pro:

    Hello Peter, Thanks for taking the time to submit a review. Our main focus is to ensure we provide a quality product and an excellent customer experience. We're glad you've noticed a reduction in external noise and you should also notice a reduction in your energy costs. Thanks again and enjoy your new windows (and peace and quiet). Sincerely, Paul Gitlin Casa Bella Windows

    Reply created 25 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jul 2018

    Amazing job, and the easiest team to work with

    From start to finish the team at Casa Bella was amazing. From the first meeting they set themselves apart from the competition. And then the instillation was flawless - the team was efficient and really took the time to do a great job. I couldn't recommend them more highly. They are the most professional team I have ever dealt with. Thanks!

    Answer from pro:

    Hello Todd, Thanks you very much for such a glowing review. It was our pleasure working with you and we are pleased you were happy with the entire process. We also appreciate the recommendation. Thanks again for your kind words and we hope you enjoy your new windows. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 23 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jul 2018

    New Windows

    Very professional crew with attention to details. Cleaned up afterwards and made sure to do a walk through with me at the completion of the job

    Answer from pro:

    Thank you for taking the time to submit a review. Our team really tries hard to ensure there is minimal mess and disruption during the process of replacing your windows. We are glad you are happy with your overall experience with Casa Bella Windows and hope you enjoy your new windows. Thanks again for the review and the high score. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 19 Jul 2018