CB Tree Service reviews (337)

Thanks for the kind words Migs. With the leaning tree now looked after, the front planter is ready for replacement trees or shrubs. Thank you for the work and taking the time to review us. We appreciate both. All the best, Craig.

Hey Derek, thanks for the review.I'm glad you were happy with the work. I'll be looking forward to returning, when you're ready. Until then, all the best, Craig.

Thank you very much for the positive review Roger. I'm sure your mother will sleep better at night without those limbs threatening the houses. Thanks again for mentioning us to your legion, we always appreciate any referral work. Have a great summer, all the best, Craig.

This review is a fairy tale. I wouldn't even respond to it except that someone might believe it if I don't, so let me state the facts. 1) You asked me to do a large job for you in Barrie because we had worked for you before and you were very happy with our work. 2) We made an agreement, signed a contract and we completed the work. 3) you asked me to travel back to Barrie to get paid. 4) When I arrived I was greeted by your sister who told me to accept a lesser amount than what we agreed on. 5) I declined and two weeks passed before you met me in Toronto and finally paid me what was owed. 6) You apologized for the delay, we joked a little, shook hands and went our separate ways. What you didn't say: You were a happy repeat customer We did the work perfectly, in every way. We even arranged for the removal of all of the wood from ten mature trees through our own contacts, and loaded their vehicles on our own time, so you could avoid the cost of disposal bins, which saved you several thousand dollars. We didn't charge for travelling time, out of area surcharges or any extras whatsoever to perform your work, even though you were well out of our service area. We performed the work on time, there were no delays. I don't use subcontractors. I own a small hands-on owner operated business and perform the work myself with the help of my employees. In spite of a perfect job, with many extras performed in which no payment was sought, you refused to pay your bill. I don't know why you're trying to discredit me online now, a month after the fact, but it is clear to me you are undeserving of the fine work we did for you and ungrateful for the extra miles we travelled to look after you. I'm not accustomed to defending myself when I've done excellent work, and I don't appreciate being bullied. My customer service record speaks for me very clearly. Over 200 online reviews disagree with your account. How I conduct myself is not the way you've described. Quite simply, you are not telling the truth. You're a remarkable fiction writer, but a terrible speller. While you work on that, I won't make the mistake of working for you again. Perhaps one day you will treat people better. Good luck with your healing, all the best, Craig.

Thank you for taking the time to review our work Susan. I'm glad you and your father are pleased with the results. His caregiver was very kind also, offering the crew juice and soft drinks while they worked. We were happy to bring fresh wood chips to the back yard for sprucing up the garden areas. They really help to retain the water to keep the root balls moist, when the weather is hot. I hope the tree issues have been solved for awhile, but we're at the other end of the phone if you ever need our help. Please consider yourselves preferred customers. Thanks again, all the best, Craig.

Thank you very much Dean, both for awarding us the work and the kind words as a result of the work. We're grateful for both. I look forward to returning when your pool installation is complete. Have a great summer, all the best, Craig.