Cozy World Inc. reviews (1436)

Excellent service from Boris, owner, always answered any questions I had. Installers worked diligently and until the total install was complete, which meant until 7.30pm having started at 9.00a.m. Would definitely recommend this company.

Townhouse install in Scarborough. Talked to a lot of different companies about install, and called Boris because of excellent reviews on HomeStars. Not disappointed, he was the most professional, respectful and informative salesperson of the group. Sold me on the Goodman furnace and A/C, really loved the 10 yr parts AND labour warranty, no strings attached. He followed up after I confirmed to make sure we wanted what we asked for and not something more basic (i.e. didn't try to upsell at all, clearly explained how long it would take to pay off higher model). Boris even answered my follow-up calls late at night. The installers Kam and co. were thorough, knowledgeable, clean, meticulous. Explained upkeep and maintenance carefully and walked me through warranty and rebate process. Ensured that items in my quote that were not needed in the job were removed before I paid. The only possible negative I could share is that the installers kept both front and back doors open the entire time, even if they were not going in and out, and in December this froze the house and the whole family ended up with a cold. But aside from that, great work and I feel like I got the best product for my space done by an excellent team. Would definitely trust them for my needs in the future.

My old furnace was in the middle of my basement I called fred to get a quotation for a new furnace he suggested to me move the furnace closer to wall I JUST LOVED THE IDEA and what I loved more was the way it was done he did a supper neat job the duct working is like an art work everything looks nice and new ..

I selected this company as it had 10 stars and great reviews on Homestars and now I see why. Professional, knowledgeable, courteous, prompt, competitive and great communication. It was a big job that included replacing existing equipment with a 115,000 BTU furnace with angular filter and humidifier and a 5 ton air conditioner, I wanted top quality and great service and that's exactly what I received. I would most certainly refer this company to anyone looking for an HVAC contractor.

It was a pleasure to deal with Boris from Cozy World. He is knowledgeable,and caring. His price was reasonable and he gave us good advice. His workman were efficient, professional, and informative, They arrived early and worked non-stop until they finished, then gave us good instruction about use of the new equipment and left the basement clean. The next day I found we had no hot water, I emailed Boris to ask if his workman could fix the problem or if I needed to call direct energy. He phoned me within ten minutes and came to my house right away to check the problem. This was after 9PM. This kind of caring and attention to detail makes for excellent service. I would definitely use him again!

Called Cozy World, got an appointment with the guys, very friendly and easy to talk to. Came in to get a quote, they were on time and were very honest. Installation was a breeze and everything works great. Highly recommended.

Funny smell when the furnance started up . fred came out checked everything over. It was the blower motor he put a new motor for a very reasonable price and the smell went away everything operating as it should.. Very professional attention to my concerns. Highly recommended

first time i called majestic indoor air I found their number on yellow pages after meeting with fred he told me exactly what I needed and he told me about homestars I checked his reviews after i checked his reviews i decided to go with his company and I am just glad I did I am very happy with my new furnace thank you fred ...

I must say that I struck gold when I discovered Boris and his company on the internet, along with his great reviews on Homestars. He came and did an assessment, explained everything in a very logical and honest manner, and quoted me a price $1000 lower than two other major furnace installation companies. Also, to my surprise, he indicated that I needed a lower capacity furnace. The other companies had overestimated the capacity (could it be b/c then the furnace is more expensive?). In any case, the installers, Kam and ... (forgot name) were also excellent. The job looks very professional and the furnace works well and I cannot even hear it. They took care not to scratch the walls or dirty the floors when the furnaces were taken in/out, the furnace room was left clean and they recycled the packaging accordingly. I would strongly recommend this company. Location reviewed is actually in Toronto.

Boris and his team did a great job. He gave me a firm quote and never asked for an extra even when the project become a little complicated. He was very honest in turning down an additional job I had requested of him because he didn't think it served my interests and he was probably right. I was very specific about how I wanted the ducting and the team struggled with my requests (I hate bulkheads) but they kept pushing, even coming up with a few really good compromises to make sure I got what I was looking for. The work was so good that even the gas company commented on what a neat job they did in such a small space and they also ststed they felt I had exactly the right system for my application. Based on what I've seen to date, I wouldn't hesitate to recommend them (of course we still have a cold winter ahead to see how this all plays out :-) )