Enercare Home Services

Rating: 4 out of 5

Enercare Home Services reviews (4662)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2014

    Furnace Serivce

    Mathi the technician that arrived was very nice... knowledgeable and gave me the impression that he enjoyed what he was doing. He was also on-time, punctual and very professional. Thank you.

    Answer from pro:

    Excellent! Thanks Maureen - Stay warm!

    Reply created 27 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2014

    Furnace Install and air conditioner

    " Very Professional at all levels. Paul was an excellent rep and the installers Dennis and Justin did a " "Bang Up" " job. Keep up the good work. "

    Answer from pro:

    Thanks Tanya. Sounds like an all-around experience that we can be proud of! We appreciate the review.

    Reply created 27 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2014

    Plumbing Service

    It is a pleasure to deal with a company of professionals from ones initial call until the work is completed it is excellence all the way, keep up the good work.

    Answer from pro:

    Another great review! Thanks Anne. We're proud of our team members and the work they do for our customers every day. Another review that proves how great our service is and how putting the customer first and giving best advice are top priorities!

    Reply created 27 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2014

    Furnace Service

    I don't know the name of the service technician by he came to our home a number of times. He is excellent, very polite, professional, and very helpful. Thank you.

    Answer from pro:

    Thanks Christina. We'll see if we can find out who this was and make sure he is recognized for his great work.

    Reply created 27 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2014

    Furnace Service

    Dave M. was the Direct Energy technician came to our house, he was very pleasant and professional and he went above and beyond to make sure we were happy. Thanks.

    Answer from pro:

    Thanks for your review Ian. Great to hear about Dave going above and beyond to make a customer happy.

    Reply created 27 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2014

    Water Heater Install

    I gave the score I did because everyone we were involved with right from the beginning choosing the equipment, right through to the installation of them, everyone was very helpful and courteous.

    Answer from pro:

    Thanks Kim. Sounds like a pleasant experience from start to finish - happy to hear how satisfied you were. Enjoy the new equipment.

    Reply created 27 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2014

    Furnace Install

    We were very impressed with the installers - extremely professional. They worked efficiently, took care to clean up and took the time to explain how the new system worked. They were awesome.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2014

    Protection Plan Sales

    Information provided by the Salesperson was excellent. I am looking forward to receiving this information in written form. It is supposedly coming along with my next billing invoice. Thank you

    Answer from pro:

    Thanks Michael. Let us know if you have any other questions once you receive the information you requested.

    Reply created 26 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2014

    Hot Water Tank did not function.

    We were unable to get Hot water from the tap We called our service provider. Direct Energy and they had a repairman call us to confirm a time to come to our home that evening.

    Answer from pro:

    Excellent service! Thanks Jayne. Appreciate the review.

    Reply created 25 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2014

    Water Heater Service

    The technician was polite and respectful (called ahead and time, covered his shoes, introduced himself and left his business card). He explained what the problem was and how he fixed it - this was really appreciated. I also liked how quickly your company was able to schedule an appointment.

    Answer from pro:

    Our technicians are very respectful of our customer's homes and we are proud of the steps we take to make sure we accomplish this on every visit.

    Reply created 25 Nov 2014
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