Enercare Home Services reviews (4662)

The phone representative and the service technician were both great. That's the reason we are still with you. We get a lot of offers at the door, and we just ignore their sales tactics, you guys are the best out there. Thanks!

The service technician was really amazing. He was very informative and explained in detail everything he did. He diagnosed the problem immediately and fixed the problem in a very short time.

The fact that the issue wasn't resolved on the first call was totally my fault. The caller was very helpful and courteous. They helped to resolve the problem. Thank you so much!

The technician who came recently to service my furnace, as per my furnace plan, was extremely thorough. He even explained to me the important parts of the furnace as he worked. Thank you to him!

The rep, Jamie, was extremely good. If we have service calls in the future we would hope to be able to schedule it with him. He was very knowledgeable, efficient, courteous, and we felt very comfortable that the job had been done right! Thank you

The agent who answered my call was Tom, he was fantastic! Very professional, thorough, prompt, and he definitely took ownership of the issue. Although the specific service rendered was without an upfront cost, it is part of a monthly care package that I purchase from the service provider, and Tom cared for me as though I were about to spend a million $$ - and that winning attitude is what keeps customers loyal to any given enterprise! Tom modeled true empathy for the issue (failed hot water tank) and provided me with a convenient window of time for the technician to visit. Being a trainer in a call center myself, I recognize world class service, and this call would certainly qualify as an exemplar! I would commend Tom highly and suggest that you use some of his calls as models for coaching and training other call center agents.

The technician was very nice and pleasant to have here and answered any questions I had. He also checked everything in the house to make sure all is good for me. A job well done! I would have him here anytime if I had a problem because he respects the older people and not treating you as you know nothing. Thanks!

I have my furnace and air conditioning done on the same day. The service technician was very polite, professional and experienced, I like the process used for the services. Thank you

The installation crew were very professional and courteous. They made sure everything was cleaned up from the job and explained everything they did. I would definitely recommend both the salesman and the crew. Thank you

The sales representatives and installers that came to the house were great. The instillation was effortless and extremely well done. My compliments to your team. Thanks for the great work.