Enercare Home Services reviews (4662)

The technician who came to the house was very thorough, much better than the previous person who did the maintenance on our furnace and air conditioner. He was very respectful of the property and home as well. We will definitely be requesting him on the next service call.

The technicians were very easy to work with, and very neat. All around just A1 work! I have already shown someone your work. Give those guys a raise! Thanks again for you great work.

Both Ted and Sam did an excellent job. The both of them were very friendly and patiently answered any and all questions that we had. Thank you very much !

I used Direct Energy for HVAC instillation. From my phone call to arrange a quote, to my consultant Chris, we had excellent service. Very friendly and courteous. Thank you so much

Your scheduling team was very accommodating and in fact proactively called me to say the technician would be in my area that afternoon and could come out then instead of the following day, if that was convenient. That was a huge help and very welcomed. The technician was great and everything was resolved. I am very happy with the service we have received from Direct Energy.

The response from the call center was great, and the follow up was to see if we had the best possible time available. Thanks again for all your great work.

We just converted our home from propane to natural gas. So we needed a new hot water tank. The contractor removed the old one so we could return it to the rental company. (That's what you do with rentals, right?) We bought a new natural gas hot water tank. But surprise, surprise, Direct Energy refuses to accept the return. They demand we buy the tank - for more than it would cost for a new one. Why has this blind-sided us? Because the previous owners of the house signed a ridiculous contract with Direct Energy saying that the only way out of the rental agreement is to buy the product. Then why the heck would you rent in the first place? Just buy it people! Do the math. How much are you actually paying to "rent" your hot water tank, when purchasing it outright would cost so much less. We need to put these people out of business. Don't be taken in by slick salesmen. Stop hot water tank rentals altogether!!!

The Direct Energy representative I spoke to was professional, personable and efficient. The technician that came to replace the motor in my Air Conditioning Unit was fast and courteous. Great Service all the way!

The technician who did our inspection was wonderful. He was very polite and very respectful of our home. He did a really great job answering questions and explaining what he was doing.

The technician was excellent in his work and knowledge of the a/c unit. He was very respectful of my home and insisted on wearing shoe covers when walking on carpeted areas. He did not discuss the plan coverage per say but he had a great understanding of the value provided by the service plan.