Drain Works Plumbing

Rating: 4.8 out of 5

Drain Works Plumbing reviews (1712)

  • Review from Customer of Drain Works Plumbing
    Rating: 5 out of 5
    Review left on 27 Jan 2016

    Clay drain replacement

    Drainworks staff are top notch. They come when they say they will and they do even more work than they say they will do. On Christmas Eve our house drainage started backing up. 4 city inspectors and 12 days later the city starts digging. They then decided that they were wrong and it was inside my property line. Drainworks to the rescue. They said they could not come for a week but showed up 4 days later. They got our drainage fixed in several hours and once down there I decided that the lead water supply should be replaced as well as the rest of the clay pipe which could break at some future date. I could not have been happier with their professionalism and fair price for excellent work. When the City returned they were very impressed with Drainworks' work.

    Answer from pro:

    **Thanks** It was a pleasure to read your review and learn how satisfied you were with our service from start to finish. Thank you for taking the time out of your schedule to share this feedback. It is rewarding for us to know we could be of assistance. We look forward to being the plumbing and drain service providers you will continue to rely on. Thanks again for choosing DrainWorks Plumbing.

    Reply created 3 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jan 2016

    Nice and work

    Hi this company is really very good and i like this. No other company is so bright as this. This company helps me a lot. thanks a lot for everythings

    Answer from pro:

    **Thanks Conroy** We appreciate your review and thank you for sharing it here. It is nice to know our assistance was well received. We look forward to being the plumbing and drain service providers you will continue to rely on. Thanks for choosing DrainWorks Plumbing.

    Reply created 3 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jan 2016

    Replaced 42' of waste water drain, new floor drains & clean-outs

    We were very impressed with their professional service from beginning to end to end. The problem was clearly demonstrated & explained by Armando & were really impressed with the friendly hard working team that did the work - they left the place spotless! We would definitely use them again & wouldn't hesitate to recommend them.

    Answer from pro:

    **Thanks Bob** It was a pleasure to read your review and learn just how happy you were with the service, from beginning to end. We definitely appreciate your feedback. Thank you in advance for any recommendations you make on DrainWorks`behalf. We look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.

    Reply created 6 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Dec 2015

    Clogged kitchen drain

    First time experience as we were in trouble on dec 25th. Called and William called me back quickly explaining the process and rates, very polite and decided to go with Drainworks. Appointment was setup for next day and William called me in the morning to let me know his technician was on his way. Matt was prompt, professional and did the job while explaining everything, no hidden cost. I will definitively recommend Drainworks to my neighbors.

    Answer from pro:

    **Thanks Nicolas** We are very grateful for the review. We are happy to know that you were satisfied with the service from start to finish. Glad to have been of assistance. Thank you for any referrals you make on our behalf. We look forward to being the plumbing and drain service providers you will continue to rely on.

    Reply created 6 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Dec 2015

    old pipe replacement

    We had a blockage in the pipes and Drainworks came quickly. We replaced some old pipes under the floor in the basement and the work was done quickly and professionally. We would use them again and recommend them to others.

    Answer from pro:

    **Thanks DB** We appreciate the review and thank you for sharing your feedback with us. It is pleasing to know that you were happy with the efficient and professional service received. Thank you in advance for any referrals you make on our behalf. We do look forward to being your choice for any future plumbing or drain service you may require. Thanks for choosing DrainWorks.

    Reply created 28 Dec 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2015

    Pipe replacement & backwater valvue

    Drainworks were courteous, accurate and did great work. Armando was always looking to do the best possible work while at the same time looking for ways to reduce the overall cost. Excellent care and attention on his part. They left the place spotless. I would not hesitate to recommend them for such a job in the future to anyone.

    Answer from pro:

    **Thanks Lyndon** We are very grateful for your review and thank you for taking the time out of your schedule to share this experience here, for all to see. Customer service and efficiency is top priority at DrainWorks and it is so nice to know that our efforts were well received and left you satisfied with the service provided. We look forward to being the plumbing and drain service providers you can rely on should you require plumbing or drain service again in the future. Thanks again for choosing DrainWorks Plumbing.

    Reply created 9 Dec 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Nov 2015

    backed up drain

    Due to a drain blockage we were not able to use our washer ,dishwasher or any kitchen equipment. I came across drain works plumbing on the internet and decided to give them a call because of the reviews I read guess what the reviews were bang on!! from the time I called (Sunday afternoon) and spoke to J.P.who set up the appointment to Jim (super plumber) who resolved the problem , a total of 4 hours elapsed. OUTSTANDING!! professional and courteous

    Answer from pro:

    **Thanks Mike** It was a pleasure to read you review to learn just how happy you were with our service, from start to finish. Thank you for taking the time out of your schedule to share this experience here for all to see; it is greatly appreciated. Thanks for choosing DrainWorks. We do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.

    Reply created 2 Dec 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Nov 2015

    new sewage and water service line

    After moving into an older house, we wanted to upgrade the old clay sewer pipes and lead water pipes. The workers were all very polite and professional and Armando checked in with us almost daily. Although it took a little longer than anticipated, the workers were on-time and worked hard. They kept the worksite clean and replanted the grass and plants well. Thank-you.

    Answer from pro:

    **Thanks Sandra** We are very grateful for the review and thank you for sharing your experience with us. It is nice to know that you were happy with the service provided by all involved. We do our best to be as efficient as possible and to provide top notch customer service. Thanks again for choosing DrainWorks. We do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.

    Reply created 2 Dec 2015
  • Review from Dorothy
    Rating: 5 out of 5
    Review left on 4 Nov 2015

    Clogged basement apartment kitchen drain

    Had a clogged drain in a downstairs kitchen sink. Had DrainWorks do excellent work for me on that same drain almost 20 years ago and wasn't even sure if they were still around. Checked in with HomeStars, and sure enough DrainWorks was there with great reviews. Just knew I had to call them. Armando and Luke arrived in a few hours after my call. They were very professional and polite, fixed the problem, and did a great job of cleaning up afterwards. I'd highly recommend DrainWorks. They were great 20 years ago and still are today. Had Drain Works back again on Feb. 12th for a potential clogged toilet and new toilet installation. Matt was here in 2 hours and did an excellent job

    Answer from pro:

    **Thanks Dorothy** We certainly appreciate the review and thank you for sharing this feedback with us. It is so rewarding to know that we could be of assistance again and that you remained so thrilled with the service provided. Thanks for your patronage; we do look forward to being the plumbing and drain service providers you will continue to rely on should you need assistance again in the future.

    Reply created 6 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Oct 2015

    Clogged drains and 1952 house plumbing woes and good advice for future

    From the original call in to JP in the office the process was explained in detail to us. The nice thing about Drainworks is they came, assessed the situation and then gave us an on site quotation. No charges were incurred before we knew the problem and what it would cost to repair it. Due to recent 'renovation' I had two clogged drains which required snaking out. Armando and Luke arrived promptly, told me the agreed upon cost and they snaked the large drain. For the smaller drain: as my home was built in 1952 we had a very short pipe for my bathroom sink that extended from the wall only 1/8" of an inch. The short pipe made it impossible to connect to the sink without having a leak, and due to a tiny sink cabinet, the wall is difficult to access. After snaking, in order to confirm the drain was clear Armando came up with a solution to break through a small section of wall and extend the wall pipe without soldering or having to have a second visit by another plumber. I was very surprised by how quickly things happened and all of this took place in less than 2 hours. Finally, I also got some advice about the need to enlarge the main pipes that go into the floor in the basement. I was advised I will require 3" pipe in the basement and the cost for doing the work. I was told I was okay for now and could wait on this work. Hope this helps anyone with a similar situation - and thanks HomeStars for being there for us!

    Answer from pro:

    **Thanks WJCD** It was a pleasure to read your review and learn how happy you were with the service provided. Thank you for sharing your feedback here for all to see. It is nice to know we could be of assistance. We do look forward to being the plumbing and drain service providers you can continue to rely on should you need assistance again in the future.

    Reply created 6 Nov 2015
Get in touch