Drain Works Plumbing

Rating: 4.8 out of 5

Drain Works Plumbing reviews (1712)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Dec 2013

    Basement floor drain repair

    We had poor drainage from our basement toilet. Our plumber recommended DrainWorks come out to 'camera' it and assess the situation. I saw for myself, with the camera, that roots were clogging the drain in a few areas, some severely. DrainWorks recommended replacing the affected areas for a permanent solution. They were ready to start work right away. They kept a clean work site. They finished in a timely manner and left no mess at all. We were quite satisfied with their work.

    Answer from pro:

    **Thanks Mark** It is a pleasure reading your review and learning just how satisfied you were with our service. It is rewarding to know we could be of assistance for you. Thank you for choosing DrainWorks, we do look forward to being the plumbing and drain service providers you will rely on should you require our assistance again in the future.

    Reply created 22 Jan 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2013

    fix broen pipes

    I hired this company to fix my broken pipes and they did an amazing job, they were quick and efficient. I would definitely recommend them to my friends, I was impressed!

    Answer from pro:

    **Thanks John** We are very grateful for the review. It is so pleasing to know that our efforts were well received and ultimately left you happy. We thank you in advance for any referrals you make on our behalf, and we do look forward to being your choice for and of your plumbing or drain service needs.

    Reply created 22 Jan 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Dec 2013

    Sewer line replacement

    The service was fast. The assessment was well done (thorough and polite service). Even though they had to replace the sewer line under our front lawn, you could barely tell, they did such a good job.

    Answer from pro:

    **Thanks Sue** It is nice to know you were so happy with our fast and efficient service. We certainly do respect our customers property and make every effort to treat it with care. Thanks so much for sharing your experience with us. We do look forward to being the plumbing and drain service providers you will continue to rely on. Thanks again for choosing DrainWorks.

    Reply created 24 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Dec 2013

    Clean out installation

    I would gladly recommend Drain Works to my friends and family. Having dealt with another very big company I am pleased as a new home owner with their reliable and efficient services. Matthew and Armando were very professional and straight forward with our issues at our new home. Rather than seeking the sale for the job they concentrated on the problem at hand and was NOT money hungry and for that all our future drainage problems should there be any will always be handed by Drain Works plumbing.

    Answer from pro:

    **Thanks Moneesh** We are very grateful for the review and thank you in advance for any referrals you make on our behalf. It is so nice to hear that you found our service professional, reliable and efficient. We definitely look forward to being the plumbing and drain service providers you will continue to rely on.

    Reply created 24 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Dec 2013

    clearing drain blockage

    Great telephone answer service (courteous & efficient) Very friendly and plain-English demonstration of problem, using a machine to "scope" our entire drainage system, below ground. Itemized cheklist of work that needed to be done to eliminate the problem. Work successful and problem solved in one extended days work. Overall grade on report card on their services: 10 out of 10. Highly recommend this company!

    Answer from pro:

    **Thanks Murray** We appreciate your review. Thank you for sharing your experience here with others. It is very rewarding to know that you were so pleased with our service from start to finish. Thanks for choosing DrainWorks, we do look forward to being the plumbing and drain service providers you will continue to rely on.

    Reply created 24 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Dec 2013

    Kitchen Renovation Plumbing

    It is rare you have someone as competent and pleasant as Chris from DrainWorks. The work he did was impeccable, he took the time to explain what he had done, was very tidy and respectful of our home and was just a nice person to have in our home. We wish to thank Chris and would highly recommend him.

    Answer from pro:

    **Thanks Sara** It was an absolute pleasure reading your review. Thank you so much for talking the time to share your experience with us. It is great knowing we could be of assistance in a timely manner that got your kitchen back in order before the holidays. Thank you in advance for any referrals you make on our behalf. We do look forward to being the plumbing and drain service providers you will continue to rely on.

    Reply created 12 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Dec 2013

    Replace Clay Pipes

    Fantastic service! The replacement of the clay pipes in my basement was done in one day. Armando Gatti was was so helpful and got the job done asap. He explained the problem clearly and spent the time to answer all my questions. The workers were fast and were in and out in one day. Clean up exceeded my expectations. I would absolutely recommend Armando and his team at DrainWorks!

    Answer from pro:

    **Thanks Very Satisfied Customer** We are very grateful for the review. It is wonderful to know that you found the service quick, efficient and tidy. Thank you in advance for any referrals you make on our behalf. We do look forward to being the plumbing and drain service providers you will continue to rely on.

    Reply created 12 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Dec 2013

    Basement Floor Drain Flood

    After our floor drain started flooding into our basement we called Drain Works, based on the reviews here. I called them at 4 PM on a Wednesday and they had someone out to our house between 5 and 6 PM that evening. Once they figured out that a dig was needed to fix it, they were able to have a crew booked for 10 AM the following day. They replaced a collapsed trap, put in clean outs and by 3:30 in the afternoon, everything was fixed, inspected and paid for. Awesome people (Jim, Lou and Matt) and great service. Thank you.

    Answer from pro:

    **Thanks Geoff** It was a pleasure reading your review and learning just how satisfied you were with the service you received. Thanks for the wonderful feedback. We do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.

    Reply created 12 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Dec 2013

    Clogged drain in my laundry area

    My laundry tub and related pipes were clogged and backing up whenever laundry was done resulting in overflows. Drainworks snaked the pipe outwards to 25 feet and cleared the clog - smooth flowing water and drainage ever since - great job.

    Answer from pro:

    **Thanks Randy** We certainly do value your feedback and thank you for sharing your experience here with others. It feels great knowing we were of assistance and that you were happy with the service provided. Thanks for choosing DrainWorks. We look forward to being the plumbing and drain service providers you will continue to rely on.

    Reply created 12 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Nov 2013

    clearing of drains

    Another fabulous experience with Drainworks!!! From the first phone call to the very end. Spoke with JP last night who dispatched Matthew for 9am this morning. Matthew showed up on time and as before was pleasant, informative and professional in both appearance and manner. This is a great Canadian company that I would recommend to anyone! Thank you Drainworks & Matthew!!!!

    Answer from pro:

    **Thanks Moragh** We are very grateful for the review and for your confidence in DrainWorks. It is a pleasure to know that we could be of assistance, and that all of our efforts to provide top notch customer service were recognized and appreciated by you. Thanks for choosing DrainWorks and thank you for any referrals you make on our behalf. We do look forward to being the plumbing and drain service providers you will continue to rely on.

    Reply created 12 Dec 2013
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