Drain Works Plumbing reviews (1712)

Review from Nicholas Costar, Mississauga
Rating: 4 out of 5
Review left on 2 Jun 2025
Install or repair faucets: Install faucets, Purchase faucets; 1 faucet
i didn't receive a call when they were on their way as I was advised, but they showed up on time and did the job for the quoted price. I'm happy with the work, the friendliness of the workers, and the overall job.
Answer from pro:
**Thanks Nicholas** We appreciate your feedback! We’re glad to hear that the arrival time was met, and that the work was completed at the quoted price, and that you were happy with the results and our team’s friendliness. We apologize for the missed call ahead of arrival, as we do aim to keep communication as clear as possible. We hope to have the opportunity to provide you service again should you need it and to follow through on all aspects of our commitment to customer satisfaction. Thank you for choosing DrainWorks Plumbing!
Reply created 2 Jun 2025
Review from HomeStars user from York, Ontario
Rating: 5 out of 5
Review left on 30 May 2025
Stop leakage
Armando and Josh did an excellent job. Armando figured out how to tackle a difficult repair using the least possible invasive method, which saved a substantial amount of money and time. Thank you guys!
Answer from pro:
**Thanks Ed** We are very grateful for your feedback! We’re so pleased to hear that Armando and Josh were able to deliver an effective solution while keeping the repair as minimally invasive as possible. It’s always our goal to save our customers time, money, and hassle whenever we can. We truly appreciate your kind words and thank you for taking the time to share this experience. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 2 Jun 2025
Review from spyros , Scarborough
Rating: 5 out of 5
Review left on 23 May 2025
Install or replace water supply and drainage: Install new plumbing...
friendly, fast, efficient, did a real good job at a good price
Answer from pro:
**Thanks Spyros** We are very grateful for your review and thank you for sharing this positive 5 star review. It is rewarding to know that you were happy with our service. We look forward to hearing from you should you require plumbing or drain assistance in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 28 May 2025
Review from HomeStars user from Toronto
Rating: 5 out of 5
Review left on 22 May 2025
Install or replace water supply and drainage: Install new plumbing...
Answer from pro:
**Thanks** We greatly appreciate your 5 star review and thank you for taking the time to share your rating. It means so much to us to know that your were happy with our services. We look forward to hearing from you should you require plumbing or drain assistance again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 28 May 2025
Review from HomeStars user from Etobicoke
Rating: 5 out of 5
Review left on 15 May 2025
Install or replace water supply and drainage: Install new plumbing...
Chris and Josh were very professional. The job was completed quickly and with no surprises. Great job. I highly recommend.
Answer from pro:
**Thanks Ryan** We very much appreciate your review and thank you for sharing this positive experience. We’re so glad to hear that Chris and Josh provided efficient, professional service and that everything went smoothly. Your recommendation means a lot to us and it is truly rewarding to have our efforts acknowledged by you with this vote of confidence. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 16 May 2025
Review from Roger, Scarborough
Rating: 5 out of 5
Review left on 7 May 2025
Install or repair faucets: Install faucets; 1 faucet
DrainWorks is an excellent Plumbing Company. J-P arranged for Armando and Josh to install a new faucet we had already purchased for the kitchen. They arrived on time and put on soft booties in the hallway. They were both very polite and professional. They understood exactly what was needed. They advised that two shutoff valves were recommended too. This to avoid shutting off water to the whole house if any kitchen plumbing work was needed at any time in the future. They proceeded and completed the work cleanly and efficiently. Everything was excellent. The price was very acceptable. Before leaving Armando even checked the outside taps plus the plumbing lines in the basement. There was no issue. But it showed us how careful and professional he is. We highly recommend Armando and Josh and J-P. Thank you for completing an excellent Job. All the best for the future.
(Updated on 9 May 2025)
Answer from pro:
**Thanks Roger** We are very grateful for your review and thank you so much for taking the time to share these kind words and detailed feedback! We're thrilled to hear that your experience with J-P, Armando, and Josh was such a positive one. From arriving on time and working cleanly, to going the extra mile with a quick plumbing check — we’re glad their professionalism and care stood out. Your recommendation means a lot to us, and we truly appreciate your support. All the best to you as well, and we’re always here when you need us! Thank you for choosing DrainWorks Plumbing.
Reply created 13 May 2025
Review from Sophia, Brampton
Rating: 5 out of 5
Review left on 7 May 2025
Install or repair faucets: Repair faucets; 2 faucets
Chris did an incredible job with my bathrooms and saved me from a major bathroom demo, and possible bathroom disaster! He was on time, professional, knowledgeable, and his work was flawless. JP was super helpful in arranging the install, and I have nothing but positive things to say about this entire experience and Drain Works. I would recommend to ANYONE. Thank you for a job well done!
Answer from pro:
**Thanks Sophia** It was a pleasure to read your review to learn how happy you were with our service from beginning to end. We thank you so much for taking the time to share this wonderful feedback. We strive to provide quality plumbing service coupled with the best customer service, and it is truly rewarding for us to have our efforts acknowledged by you. We are grateful for your recommendation; we look forward to hearing from you should you need plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 8 May 2025
Review from Merilyn, Scarborough
Rating: 5 out of 5
Review left on 30 Apr 2025
Install or repair faucets: Install faucets, Repair faucets; 2 faucets
I was very pleased with our experience with Chris from Drain Works. He arrived promptly, identified what needed to be done and went to work. In a very short time we had two new working taps, and a new drain and water shut off. Chris is obviously skilled and a tidy worker as well. There was absolutely no cleanup I needed to do. I would not hesitate to use him again.
Answer from pro:
**Thanks Merilyn** We very much appreciate your review and thank you for sharing these kind words! We’re so glad to hear that Chris provided prompt, skilled, and tidy service—just what we aim for at DrainWorks Plumbing. We travel fully equipped to supply and install on the spot! It’s great to know you were happy with the results and that everything was left spotless. We truly appreciate your support and we look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing.
Reply created 7 May 2025
Review from HomeStars user from Oakville, Ontario
Rating: 5 out of 5
Review left on 24 Apr 2025
Install or repair faucets: Repair faucets; 1 faucet
Very nice people to work with, and job well done, prompt and knowledgeable, and reasonably priced. Thanks!!
Answer from pro:
**Thanks Greg** We are very grateful for your review and thank you for taking the time to share your feedback. We’re so glad to hear you had a great experience with our team. We strive to provide the best service, so it is rewarding to know you found us prompt, knowledgeable, and reasonably priced. We truly appreciate your support and look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 24 Apr 2025
Review from Evan, Toronto
Rating: 5 out of 5
Review left on 23 Apr 2025
Unclog drain and sewage pipes: Drain slow or clogged, Sewer smells...
professional guys. Knew their stuff!
Answer from pro:
**Thanks, Evan** We appreciate your review and thank you for sharing these kind words about your positive experience. We’re glad to hear that you were happy with the service and that our team’s expertise stood out. Thanks for choosing DrainWorks Plumbing! We look forward to hearing from you should you require plumbing or drain service again in the future.
Reply created 24 Apr 2025