Drain Works Plumbing reviews (1699)

**Thanks Brian** We are so very grateful for your positive review and thank you for sharing. It is rewarding to know you found our services excellent. Thank you so much for your vote of confidence and recommending DrainWorks Plumbing. We look forward to hearing from you should you require plumbing or drain service again in the future. 416 486-0000 www.DrainWorks.com

**Thanks Loraine** We are so very grateful for your review and thank you for taking the time to share your positive experience. It is very rewarding to know you were so satisfied with our work from start to finish. Customer service and quality workmanship is the bedrock of DrainWorks Plumbing; thank you for acknowledging our efforts. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

**Thanks Mary** We very much appreciate your review and thank you for taking the time to share your positive plumbing service experience. It is rewarding to know we could be of assistance and provide you the peace of mind in knowing that your plumbing repairs were professionally dealt with. We look forward to hearing from you should you require additional plumbing or drain service in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

**Thanks Alexander** It was a pleasure to read your review to learn how happy you were with our plumbing service on this visit and on past visits. Customer service is certainly top priority and it is so rewarding to have you acknowledge our efforts to be the best plumbers around. Thank you for highly referring and choosing DrainWorks Plumbing! We look forward to hearing from you should you require plumbing or drain service again in the future. www.DrainWorks.com 416 486-0000

**Thanks Liam** We appreciate your review and thank you for sharing these kind words regarding the plumbing service you received. It is very rewarding for us to have our efforts to provide top notch service be acknowledged by you. We truly believe in customer satisfaction and transparency while providing quality plumbing repairs. It is gratifying to know we could be of assistance. We look forward to hearing from you should you require plumbing service again in the future. Thanks for choosing DrainWorks Plumbing! www.DrainWorks.com 416 486-0000

**Thanks** We are very grateful for your review and we thank you for taking the time to share your positive plumbing service experience. It is rewarding to know we could be of assistance. It is also uplifting to have you acknowledge our efforts to provide quick, top notch customer service. We appreciate your high recommendation and we thank you for choosing DrainWorks Plumbing! We look forward to hearing from you should you require plumbing or drain service again in the future. 416 486-0000 www.DrainWorks.com

**Thanks Pat** It was a pleasure to read your review and learn how happy you were with the plumbing services provided. Thank you for taking the time to share these kind words on your positive experience. We strive to provide top notch service with quality work and it means the world to us to have you acknowledge our efforts and to refer our services. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

**Thanks** We are very grateful for your review and thank you for taking the time to share your positive toilet installation service experience with us. It is rewarding to know we could be of assistance and gain your vote of confidence; thank you so much for your referral. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

**Thanks Amarin** We very much appreciate your review and thank you for sharing these kind words regarding your experience. Customer service and quality workmanship is top priority at DrainWorks Plumbing, so it is very rewarding to have our efforts acknowledged by you. Your vote of confidence means the world to us and we look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing. 416 486-0000 www.DrainWorks.com

Hi. Thank you for taking the time to speak with us on the phone regarding your review. As a long-time customer, we truly value your feedback and appreciate the opportunity to address your concerns. As we discussed, we have maintained the same pricing structure since 2017, including same-day appointments, and the process for additional snaking services beyond an hour remains unchanged. It's important to note that trips to the truck for tools and parts do not affect snaking time, and as in your previous visits, we completed the snaking within the hour. Furthermore, you always have the right to refuse a service recommendation, as was the case with the drain upgrade in the past. However, as mentioned, signs of leakage were documented on prior visits since 2017, and now, with the upgrade, you have a more reliable configuration with proper cleanout access going forward. We appreciated the chance to clarify these details and we hope to hear from you should you require assistance again in the future.