Drape Master

Rating: 5 out of 5

Drape Master reviews (262)

  • Review from Deborah Deller
    Rating: 5 out of 5
    Review left on 31 May 2022

    Friendly, efficient and super results

    This is the second time I have used Drapemaster and they did not disappoint. They have great customer service. They did their best to accommodate my schedule and were on time and on budget. My upholstery looked new after they cleaned it so I tried them for rug cleaning. They picked it up exactly when promised and it has come back looking fantastic. I would not hesitate to recommend this company.

    Answer from pro:

    Hi Deborah, Thanks so much for taking the time to leave us a review. We're thrilled to hear that you've enjoyed your multiple experiences with us and can't wait to work with you again in the future. Wishing you well, The Drape Master Team

    Reply created 31 May 2022
  • Review from Customer of Drape Master
    Rating: 5 out of 5
    Review left on 19 May 2022

    Silhouette Blind cleaning

    The blinds came back within a week looking like new. The serviceman was on time and very polite.

    Answer from pro:

    Hi There, Thanks so much for taking the time to leave us a review. We look forward to working with you again in the future. All the best, The Drape Master Team

    Reply created 20 May 2022
  • Review from Customer of Drape Master
    Rating: 5 out of 5
    Review left on 19 May 2022

    Drapery cleaning

    Excellent quality of work, from the initial consultation and pick-up, to delivery and hanging of the now-pristine draperies. There were four sets, all different fabrics, and all were treated very carefully. Max, who picked them up and returned them was careful to hang them just as I wanted. Many thanks to everyone involved in the process. I would definitely recommend Drape Masters.

    Answer from pro:

    Hi there, Thanks for taking the time to leave us a review. We're thrilled to hear that you enjoyed your recent experience with us and are now enjoying your newly cleaned draperies. We'll be sure to pass along your kind words to our technician Max and the rest of the team. All the best, The Drape Master Team

    Reply created 20 May 2022
  • Review from Customer of Drape Master
    Rating: 5 out of 5
    Review left on 19 May 2022

    Hunter Douglas Duette Blind Cleaning

    Very knowledgeable staff (Don) and careful complete cleaning of blinds which had accumulated lots of hard to remove dust. Highly recommend their service.

    Answer from pro:

    Hi There, Thanks so much for taking the time to leave us a review. We're thrilled to hear that you've enjoyed your recent experience working with us and we'll be sure to pass along your kind words to Don. All the best, The Drape Master Team

    Reply created 20 May 2022
  • Review from Customer of Drape Master
    Rating: 5 out of 5
    Review left on 2 May 2022

    Carpet and Furniture cleaning

    This is the third time I have hired Drape Master, they show up when they say they will, do a very good job of cleaning and the people doing the work are very professional, thoughtful and pleasant. The first time I used their services they fixed a linen drape which I thought had no hope , there was a rip in the linen and some blood stains. Once returned they looked like new and no one would have known. I highly recommend them.

    Answer from pro:

    Hi there, Thanks so much for leaving us a review, as well as your continued support of our small business! We're so happy to hear that you've enjoyed your experience and are able to enjoy those linen draperies for years to come! We'll be sure to pass along your kind words to our team. All the best, -The Drape Master Team

    Reply created 4 May 2022
  • Review from Customer of Drape Master
    Rating: 5 out of 5
    Review left on 22 Apr 2022

    Blind Cleaning

    Drape Master did a beautiful job cleaning my kitchen patio door Luminette and kitchen window Silhouette blinds. Pick up and delivery, installation was quick and professional. Excellent service.

    Answer from pro:

    Hi there, Thanks so much for taking the time to leave a review of your recent experience with our team. We're happy to hear that you're enjoying your newly cleaned luminettes & silhouettes! Wishing you well! -The Drape Master Team

    Reply created 4 May 2022
  • Review from Customer of Drape Master
    Rating: 5 out of 5
    Review left on 16 Mar 2022

    Drapery Cleaning

    Outstanding service and results. I cannot say enough about what Drape Master was able to achieve when they cleaned my draperies. The drapes were in bad shape and I thought the stains would never come out. They look absolutely brand new! 5 STAR. Thank you Drape Master! I will not hesitate to recommend your services. Sincerely, Judy

    Answer from pro:

    Hi Judy, Thanks for taking the time to review your recent experience with us! We're thrilled to hear that you're loving the results! Even after 50+ years in the business, the results our head cleaning technician Carl is able to achieve still amazes us. We'll be sure to pass along your kind words to the team. All the best, The Drape Master Team

    Reply created 19 Mar 2022
  • Review from Tara Gray-Owen
    Rating: 5 out of 5
    Review left on 3 Mar 2022

    Rug, Blind & Drape Cleaning

    Consumate professionals! After renovating bathrooms in our home, we had the entire house painted, timeline was much quicker than we planned and we had to move fast. Don worked with me to make sure they could have a technician out to the house ahead of the painters to remove all of our blinds, drapes and area rugs for cleaning....this needed to happen within about 2 days of my initial contact. They accommodated my request and When Max showed up at expected time, he was amazing! Organized, methodical, careful, respectful, efficient. The overall cost was high as we had a lot of volume to have cleaned, but high value for the money, worth every penny. I had contacted Hunter Douglas to get pricing of replacing vs. cleaning and it was, of course, no comparison. They happened to say that they only recommended a company called "Drape Master" to clean their products.....that certainly sealed the deal after other research I had done. And Drape Master did not disappoint. Everything returned feels like new again. Thank you Don, Max and team! Look forward to seeing you soon for my basement broadloom and upholstery pieces cleaning!

    Answer from pro:

    Hi Tara, All we can say is WOW! Thank you so very much for your glowing review of your experience with us! We know how challenging reno's can be and how quickly timelines can change, so we always do our best to accommodate our clients timelines. In cases like this when it's possible we're more than happy to ensure your timelines and expectations are met. Max is an absolute Rockstar at what he does, as are our cleaning technicians and wider team as a whole, so we'll be sure to share your kind words with them. So looking forward to working with you again soon! -The Drape Master Team

    Reply created 9 Mar 2022
  • Review from Chris Churchill
    Rating: 5 out of 5
    Review left on 3 Feb 2022

    Excellent upholstery, drape and carpet cleaning services

    I have used Drapemaster for drape cleaning in the past but this time, I needed them for upholstery cleaning. As before, they were very professional and clean in their work making sure that the floor was covered in the work area and that everything was cleaned up when they left. They also cleaned a small carpet at the front door for me. I recommend this company and will continue to use their services when I need them.

    Answer from pro:

    Hi Chris, Thanks so much for taking the time to leave us a review! We're thrilled to hear that you enjoyed your experience with our team both recently and in the past. We look forward to working with you again in the future. All the best, The Drape Master Team

    Reply created 5 Feb 2022
  • Review from Customer of Drape Master
    Rating: 5 out of 5
    Review left on 23 Dec 2021

    Clean couch

    Very nice staff Cleaned thoroughly and protected the rug with a mat No mess and we’re out in one and a half hours When we reassembled the couch’s cushions it looked great We will use them again and recommend them

    Answer from pro:

    Hi there, Thank you for taking the time to leave a review! We're thrilled to hear that you enjoyed your recent experience with us and are glad that you're enjoying your freshly cleaned cushions. Wishing you health and happiness into 2022 and beyond. -The Drape Master Team

    Reply created 7 Jan 2022
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