Francis Movers

Rating: 4.4 out of 5

Francis Movers reviews (109)

  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 21 Dec 2010

    Moving only 5Km across town

    This company came highly recommended by my Real estate Agent. We booked the move for a 3 bedroom home, 3 movers for $90/hour. They arrived at 9:30am, (but charged me from 9:15). We had most things already disassembled and boxed. The men were pleasant. They didn't damage anything, but keep in mind we moved all our own mirrors and pictures ourselves. They were not as fast or efficient as I thought they could be. One man stayed mostly on the truck packing it and the other two men worked to bring the items to the truck. I thought more than once that they were just trying to drag out the day to get the most pay. Just my person opinion, but even my children commented on it several times. I wasn't happy when they asked me to go buy them lunch, how could I say no when they had my personal possessions in their hands. I wanted the job to speed up so I told them to only take the large items that would require 2 or more people to the basement. Just leave everything else in the garage. Plus not everything fit in the truck for a 3 bedroom home. We still had tons of stuff left in our garage and home. We've been making several van loads back and forth for days to bring what wouldn't fit in the moving van. I wouldn't hire them again. The men were pleasant. They kept telling me that I'd save the tax if I paid cash, so don't use plastic like I did. I had to call back to get a receipt too. Good Luck in choosing your mover.

    Answer from pro:

    please keep in mind our men cannot rush moves in the winter due to icy conditions. You had a full 35 ft truck load of furniture and boxes. $1100 equals to 5.5 hours loading and 5.5 hours unloading which is standard for this truck size and 3 men. If im not mistaken you called a few days later and we refunded you a portion of your move because you were not satisfied. a careful move requires time. rush jobs create damage.

    Reply created 6 Jan 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2010

    standard move

    To Francis Movers It’s not often one receives more value than you paid for. On November 19th, your crew headed by Flip did an exceptional job in moving us from Scarborough to Stouffville. The move started on time, your staff were courteous, professional, and efficient. We finished the move in only six hours. Far less time than I had planned for. I will recommend Francis Movers to all my friends and colleagues. Thank you very much
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2010

    standard move

    Moving from Vaughan area to Ajax. Approx 80 pieces of furniture and 80 boxes. Very happy with the move Dan and his Crew were AWESOME !!!!! Very Good team, you should be proud. Thanks!!!!!!!!!!!!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Nov 2010

    Move

    Great to work with them. Fast, cheap and helpful. They went out of their way to be helpful. They packed up a full house and unpacked it in 4 hours. I didnt love the mandatory 1 hour travel charge but thats life.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Nov 2010

    Moving job

    Francis movers was recommended by a friend to me. I called them, they booked me in for the day I wanted. They did an exceptional job on my move. They were efficient and fast. Very reasonable price. The movers were friendly. No problems at all. I'm very satisfied with their service and I highly recommend them as well.
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 29 Aug 2010

    a home move to a storage unit and a subsequent move from storage to new home

    Two movers instead of three showed up for the initial move; frequent calls (at least 5) to Francis eventually resulted in a third mover showing up two hours after the truck first arrived. The move from storage with my husband at the unit to watch the unloading and reloading indicated that there had been a lot of damage to furniture, probably by the movers who unloaded the truck to storage. A picture frame was shatterd, a large wardrobe had one side bent, velvet ottomans were creased from having pictures rest on them for a month, wood tables scratched, mirror end tables had one drawer on each table shattered. Picture frames nicked. All in all, a disaster that others need to be cautioned about if and when his name arises as a potential mover.

    Answer from pro:

    In regards to this move we do appologize that we did not have sufficient manpower at the start of the move as one of our employees were sick. As for the damaged items its very tough for our movers to fit a large house into an innappropriately sized storage unit. Ofcourse if the storage is too small we will have to stack furniture ontop of one another at the customers discretion. Yes the velvet ottomans were stacked ontop of eachother but we had taken it for repair and the item was returned and fixed. I dont consider the job we have done for you being 0 out of 10.

    Reply created 26 Nov 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jul 2010

    Move from House (including to POD)

    Francis Movers came recommended to us - we were very pleased with the moving services. They were on-time and kept the move going on a very hot humid day. Price was reasonable
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jul 2010

    Moving

    Francis Movers were recommended to us by an acquaintance. We have used them twice in the last 3 years. We had different crews each time but they were all very curteous, efficient, careful with our belongings. I have also recommended them to a neighbour who ended up using them and was very satisfied also.
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 4 May 2010

    Home Moving service

    Our move experience was terrible. Originally scheduled for 2:30pm but we had called repeatedly in advance requesting to move to 2pm instead and they said they'll do their best. Called at 3:00pm for an update and advised we were not happy with the tardiness of the movers. Francis told us to seek another company if did not like their service. I had no choice at that point as most movers could not dispatch in such short notice. Called 3 times for an update and was advised the movers were on lunch from the previous job. The movers finally made it at 3:45pm. To make matters worse, the new home owners showed up expecting to take possession at 4:15pm. Spoke to the movers and they said we were scheduled for 3:30pm appointment. All in all, the experience was a nightmare. The bottom line is, they scheduled appointments with no time in between jobs for the movers. The movers were ok. Please be cautious when anyone from Franis movers schedules a time for you. I would definately not recommend.
  • Review from Mel
    Rating: 5 out of 5
    Review left on 29 Nov 2009

    Moving from 1 bedroom condo to 1 bedroom condo

    Hired Francis Movers to move me from a 1 bedroom condo to another 1 bedroom condo. The movers (Joe and Howard)arrived on time the day of my move and moved all of my furniture and personal items to the new condo without damage to the items or the walls of either building. They even informed the front desk at both buildings that the move was complete and that the elevators could be taken off of service mode. I would definitely hire them again.