Great Canadian Van Lines

Rating: 4.4 out of 5

Great Canadian Van Lines reviews (180)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jan 2017

    Household items move from BC to Manitoba

    We moved from Vancouver to Winnipeg and felt we were taken care of very well by these folks. They were quick to come provide a quote, and were able to take care of all of our needs, including the car shipping. In the end, the price was significantly higher than the quoted price, but we expected that... we had a lot of books and records to ship. Amar was the driver and he was totally excellent! Very professional, personable, and funny. Our items all arrived in perfect shape and the team in Winnipeg were incredibly fast and hard working. All in all very satisfied.

    Answer from pro:

    Thank you for relocating with Great Canadian Van Lines. Amar is an amazing driver and we will pass on your remarks to him. Hope you are enjoying your new home in Winnipeg and that we can be of service to you in the future. Thank you, Great Canadian Van Lines Customer Service

    Reply created 19 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Dec 2016

    Moving furniture from North Vancouver to Calgary in too drop off locations in Calgary

    First of all Juvia in Vancouver (Sorry for the misspeling of her name )was so helpful and efficient on the phone and with further correspondance in emails. Second of all the great guys both shipping from Vancouver and then the guys who unloaded were super. Efficient curtious,clean and so helpful. The one fellow who was the driver & mover from Edmonton was super I knew when he was coming and we got the stuff all delivered, on time and in great shape. It wasn't a big job just $1500.00 but they were loading stuff from my Mom's place in North Vancouver, as she had passed away and bringing to my house and my daughters also in Calgary. stuff that was precious to us.You should be proud of these workers , please pass these good wishes to them. Maureen Mainwood a very happy customer.

    Answer from pro:

    Hi Maureen, Thank you for submitting a review and we will pass on your comments to everyone involved in the relocation. Happy New Year! From everyone at Great Canadian Van Lines

    Reply created 3 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Dec 2016

    Long Distance Move

    I had to move to another province for work on short notice. This company was able to give me a time frame of when my furniture would arrive before picking it up. I chose this company for that reason. It was important to me to know when my furniture would arrive because I needed it there as soon as possible. I was not satisfied with other companies that told me they would pick up my furniture first then let me know when it would arrive. I also found the price to be very reasonable. The staff was professional and efficient. Even with a terrible snowstorm going on outside, they arrived at my new location on time. They were very organized which helped make a long distance move less stressful.

    Answer from pro:

    Hi Kim, Thank you for relocating with Great Canadian Van Lines and we're glad we were able to meet your time frame required. Happy New Year and we hope you're enjoying your new residence. Thank you, Great Canadian Van Lines Customer Service

    Reply created 3 Jan 2017
  • Review from Customer of Great Canadian Van Lines
    Rating: 5 out of 5
    Review left on 30 Dec 2016

    Long Distance Move

    Wonderful professional movers. They took great care with our expensive artwork and we're on time picking our stuff up and delivering. The dispatch team did a great job too! I would recommend GCVL to anyone who needs a mover!

    Answer from pro:

    Thank you for relocating with Great Canadian Van Lines. We will pass on your positive feedback to everyone involved in your relocation. Happy New Year! From all of us at Great Canadian Van Lines

    Reply created 3 Jan 2017
  • Review from Customer of Great Canadian Van Lines
    Rating: 0 out of 5
    Review left on 30 Dec 2016

    Move from Vancouver to toronto

    Great Canadian moved us from Vancouver to Toronto in September 2016. we hired them For packing, disassembling , moving , storing to assembling, unpacking . But when our stuff came in first week of September, all my furniture was messed up. They lost all my furniture hardware, damaged my furniture and half of the boxes were missing along with other furniture . Now after sending them two legal notices , and trying to claim from INSURANCE WE bought from them, they are offering us peanuts and not trying to resolve the issue. I don't recommend anyone their services.

    Answer from pro:

    It was unfortunate that three of your boxes went missing and if they do turn up they will be returned but you have been compensated for them. A Furniture Medic was sent out to your residence to put together your bed which was missing some bolts. You refused him access into your home to do this as you wanted Restoration Hardware bolts and not bolts purchased from another supplier. The repair agent advised you that the bolts would to the exact same job no matter where they were purchased. When some of your items were delayed being delivered GCVL advised you to purchase mandatory items needed. You submitted receipts for a total of $3183.00 when only $402.00 were actual items. There were no legal notices sent and we have dealt with all of your concerns. Thank you, Great Canadian Van Lines Customer Service

    Reply created 13 Jan 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 23 Dec 2016

    Long distance moving & storage

    A great company to deal with. Kathy who always got back promptly to me with answers helped and reassured me through this very stressful move. The driver, the packing and delivery crew were efficient and a cheerful bunch of people. I would use them anytime.

    Answer from pro:

    Hi Chay, Thank you for relocating with Great Canadian Van Lines and we will pass on your comments to everyone involved in your relocation. We hope you are enjoying your new home and can be of service to you in the future. Thank you, Great Canadian Customer Service

    Reply created 28 Dec 2016
  • Review from Customer of Great Canadian Van Lines
    Rating: 5 out of 5
    Review left on 29 Sep 2016

    Trans Canada Move

    I've heard so many horror stories about moving companies. However, I was very lucky to find a very professional moving company who prided itself in doing a good job from start to finish. I highly recommend GREAT Canadian Van Lines to anyone contemplating a big move.
  • Review from Customer of Great Canadian Van Lines
    Rating: 4 out of 5
    Review left on 7 Sep 2016

    Good reliable moving company

    Overall, a great experience with GCVL- we moved from one province to another. They used blankets to wrap up everything, and they ensured everything arrived safely. Good communication with the driver- Amar- he arrived exactly when he said he would arrive. Would recommend to friends/families, and would use this company again for our next move.
  • Review from Customer of Great Canadian Van Lines
    Rating: 5 out of 5
    Review left on 6 Sep 2016

    Service

    We had been recommended by friends to use Great Canadian Van Lines and were thrilled with the service we received upon requesting the initial quote to the staff coming to pack and transport all our belongings to our new home. I would highly recommend Great Canadian Van lines as they were very professional and prompt and would not hesitate to refer them to others that I know that are moving in the future.
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 5 Sep 2016

    Worst moving experience

    Pack was quick and seemingly efficient. Unpack was disastrous and items were damaged. We were told a full unpack would be done but when this didn't happen we were informed by the moving agent that she had misunderstood our needs. Today we discovered our king mattress had been ripped, we were not advised of the damage. Very disappointing experience.
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