Milani Plumbing, Heating & Air Conditioning reviews (993)

Very professional company. Everyone involved met or exceeded expectations. Right from the start the parts department contacted me when they said they would the estimator was on schedule and Mike the technician was a real pro. He had many years of experience and knew how to get the job done efficiently. Will definitely contact Milani if we have any future plumbing and heating issues.

Flooding basement on a rain storm from a drain backing up, at the bottom of a stairwell outside the basement. Called Milano. First plumber (Bob?) came, through the drain, he snaked out a bit of tree roots, but would not do more even if he agreed to try again as we asked him. The drain was still blocked. To his credit, he left us a pump to use but warned us not to let it run dry, it is not automatic. so we had to stay up all night to watch the pump. He billed $500+ , we got the benefit of using the pump we had to watch all night. 2nd plumber Eric showed up Monday morning. Convinced me to do a camera check, but he could not get it in the drain Pipe where the real problem was. Instead of addressing it,he spent most of his time locating a spot in the yard where our pipe from the sump joins the city’s, 8 feet down. Uneven union, small potential problem in future, but not worth correcting it. Then he checked my sump pit in my basement, again, the camera can not go through the gravel, I understand that. Then he proposed that he’ll need to break the cement in my basement (that is all along inside my walls) to check my perimeter drains, and that’s going to be very costly. The net benefit of Eric’s visit: zero. Not a single problem identified or solved. He still left a bill for $400 We were left with no options, so we rented a snake from Home Depot, and were able to pull out more roots out from the same pipe the first plumber dealt with, the moment I pulled back the snake, my drain instantly cleared up! The thing is that the pipes outside the house handling the storm water have nothing to do with the premeter drain inside my house other than that they all joined the city pipe later down. Digging up my basement and replace the pipes inside will not solve the problem at all, and at what cost?! Is that not a nightmare of any home owner? I am not saying more, the readers you be the judge.

I satisfied the work they've done. Mirza O and John L were very kind and explained well what the problem was. I'd like them to visit next time again. Thank you.

Mike P was great, he provided some great advice, not just on the furnace but general electrical issues that we needed to consider given the age of our house. He was on time and budget.

We had a leaked hot water line, and needed plumbing done right away. We called them in the morning, and they showed up in 2 hours. VERY FAST!! The work was done Arman, Mirza, and John L. Very professional and friendly service. Job completed very quickly.

I had an catastrophic blow to my water main and I needed to replace the entire line from the city shut-off valve, through my front lawn, driveway, garage and through our home. My ideas for a completely new design were taken seriously, which, for a woman in construction does not happen often. My ideas were executed exactly as I envisioned. My landscaping was put back exactly how it was prior to their work. Everything was cleaned. Arman, Mirza and Meguel were polite and treated me with respect. Milani’s quote was the lowest and it did not change. My new water main is more accessible as are the valve and regulator. I am very happy with the finished product.

Water backing up into the house - Matt came out and did a great job of first finding the pipes (our storm sump was buried under a foot of soil and two bushes!), and then finding the problem. This after being out most of the night before dealing with emergencies from the heavy rain. He was very easy to talk to and more than willing to share his knowledge and expertise. Great service and very pleasant experience.

Needed to replace my water main and pressure relief valve, time was a little tight as I had an order from the city to do the work. Morgan and John D. showed up right on time as scheduled. The guys were friendly and professional. They had to dig a trench that was about 20' long and 3' deep to replace the main. They were able to complete the work and backfill the trench in about 6 hours. Managed to do it without disrupting my fence or retaining wall. Lawn looked good after. Nice job, price was exactly as stated in the estimate. I've always had good luck with Milani.

Nigel from Milano did an amazing job replacing our kitchen faucet. His work was very exact, clean and efficient, with great customer service. I would highly recommend Milano to anyone looking for a plumber in Vancouver and thanks again Nigel for the outstanding work!

We had a drain pipe that developed a hole right where it went down in the basement concrete floor, so Milani had to first jackhammer out a small hole to access the pipe, and then replace the damaged section. Their plumber, Matt M., was professional, polite and fast, and did an amazing job cleaning up the mess. I will definitely be calling Milani for any other plumbing work I have.