Mr. Rooter Plumbing of GTA

Rating: 4.7 out of 5

Mr. Rooter Plumbing of GTA reviews (1923)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Feb 2010

    Bathtub not draining

    Our bathtub was not draining properly so we called Mr. Rooter plumbing. Andrei came over and provided us with excellent service. He did a great job and our bathtub is now working very well. We were very pleased with Andrei. Thank you very much.

    Answer from pro:

    You're very welcome Jesse. We're glad you found our technician Andrei to be wonderful. We hope you will choose Mr. Rooter Plumbing for your future plumbing and drain needs.

    Reply created 2 Feb 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Feb 2010

    Plumbing repairs

    John Dima is an extremely nice and competent person. The work he did was without any glitches, clean and extremely well done. He even put back the items under the sinks after having had to remove them to work! (that is not usually the plumbers job...) Plus he was in a fabulous mood and really just a great worker to have around (so many people don't like their jobs and make you know it...) would recommend him anytime and will definitely ask for him personally should I need a plumber in the future. Thank you Mr. Rooter.

    Answer from pro:

    Thank you for taking the time to post this review of John and Mr. Rooter Plumbing, Nancy. You're welcome, we're just glad that you were chose Mr. Rooter Plumbing and recognized our employee for his great work.

    Reply created 2 Feb 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jan 2010

    Plugged drain

    I awoke last Saturday morning to water spewing out of my kitchen sink drain, and over my counter top. Robert from Mr. Rooter showed up. Very professional. A difficult job but he stuck with it and didn't give up.

    Answer from pro:

    Thank you Joe, for allowing us into your home. We're glad that Robert came out and represented Mr. Rooter Plumbing in such a professional manner.

    Reply created 2 Feb 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2010

    Toilet tank parts replacement

    I had a very old toilet. It leaked between tank and toilet. Vadym came immediately. I even didn't expected him to come so soon.That guy was really just perfect. The job he done is excellent. I was also pleased with his attitude towards customer. I'll call Mr. Rooter next time.

    Answer from pro:

    Thank you Al, we look forward to assisting you next time. We at Mr. Rooter are happy to hear that you were pleased with Vadym,, both the service he performed and the attitude he had towards you as a customer.

    Reply created 28 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jan 2010

    plugged laundry tub pipes

    We had a plumber named Adrian come to our home. Fabulous and very knowledgable man. First off when my husband put in the call, they were there within 30 mins. Adrian came in, quickly assessed the problem, and then went right to work to correct it. He was fast, yet very effectient. This man is a definite strength for your company. You are very fortunate to have a man with his knowledge and dedication. P. Hamilton Port Hope, Ontario

    Answer from pro:

    Thank you P Hamilton, from Mr. Rooter Plumbing and Adrian. We're glad that you found our technician to be knowledgable and efficient. We hope you will choose Mr. Rooter Plumbing in the future for your plumbing and drain needs.

    Reply created 25 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jan 2010

    Toilet repair

    After two unsatisfactory encounters with other so-called plumbers, I found Mr. Rooter. Robert showed up when he said he would, was prompt, courteous and professional. My toilet repair was done quickly and the price was right. I'd highly recommend their services.

    Answer from pro:

    Thank you Heather for the great recommendation. We're glad that you decided to choose a professional plumber, and called Mr. Rooter Plumbing. We look forward to assisting you in the event that you have plumbing or drain problems in the future.

    Reply created 25 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jan 2010

    Overall plumbing check and faucet cartridge replacement...

    I called Mr. Rooter on New Year's Day to have someone come out and check for a suspected mixing problem that caused us to have insufficient hot water. Our Customer Protection Plan priority service got us Ziggy the next day. He was very professional - laid out a red carpet at the door to wipe his boots and removed them when he came inside. He thoroughly checked around the hot water tank and all faucets to see if there was indeed a mixing problem as suggested by Direct Energy (there wasn't). He quickly replaced cartridges in the kitchen and downstairs bathroom faucets for a single low price, as opposed to charging for each cartridge individually, saving us quite a bit of money. The work was done well and we've not had a problem with faucets since. I'd highly recommend using Mr. Rooter for their quick and professional service. Get the Customer Protection Plan for lower pricing, no premiums on evening/weekend/holiday visits and priority scheduling (if they're not too busy).

    Answer from pro:

    Thank you David for posting this thorough review of our company. It means so much when our customers take the time to share their experience and opinion of Mr. Rooter Plumbing. We're glad that you see the value in our membership, and apologize for not being able to service you sooner over the holidays. We're glad that Ziggy provided you with such great service and hope you will continue to use us in the future.

    Reply created 25 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jan 2010

    Severly clogged kitchen drain

    I phoned Mr. Rooter and Master plumber Adrian was here within the hour. He assessed the situation and had me approve his estimate before work began. He snaked the drain (It was a tough clog about 20 feet into the system), made sure all of the adjoining pipes were sealed and tested the system thoroughly. A very courteous man!

    Answer from pro:

    Thank you Jimmie for your favourable review of Adrian. We're glad that you found his service to be efficient and courteous and we hope you will use Mr. Rooter Plumbing for your future plumbing and drain needs.

    Reply created 19 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jan 2010

    Pipe burst

    During one of the cold spells, we had a burst pipe. We called another company who said they would send in a technician - and finally admitted during the phone call that this person as not a license plumber (who would come later). That did not make sense to me - so I called Mr Rooter, and they came and did an excellent job!

    Answer from pro:

    Thank you for choosing Mr. Rooter JimmyP. We're glad you found our service to be excellent. We hope you will continue to choose Mr. Rooter Plumbing for your plumbing and drain needs.

    Reply created 19 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jan 2010

    Floor Drain Installation

    I needed a floor drain installed and called Mr. Rooter on the recommendation of a friend. They gave me a firm estimate and came within a few days, dressed in their neat uniforms, to dig up the basment floor including part of the adjacent family room. They covered the floor, to protect it around the excavation and put up plastic sheets to keep the dust and mess off everything. In a few hours the work was completed, the floor repaired and all the construction mess removed. Great work, fast and efficient - and I would highly recommend Mr. Router.

    Answer from pro:

    Thank you Fred. We appreciate you taking the time to post this review of Fred and Mr. Rooter Plumbing. We applaud of technicians for following the Mr. Rooter protocol and impressing you with our procedures and service.

    Reply created 19 Jan 2010
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