Mr. Rooter Plumbing of GTA

Rating: 4.7 out of 5

Mr. Rooter Plumbing of GTA reviews (1923)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2009

    Drain assessment

    We recently moved into a 80 yr old home and needless to say we have had our share of issues since we took possession. One of these was an odd smell comming from the basement shower. As it wasn't urgent we set up an appointment with Mr. Rooter and had someone here the next morning. Brian Pellet arrived and was very insightful and curteous. He treated our home with respect and gave us a great deal of information regarding the issue. I would recommend his expertise to anyone with a similar issue. It turns out the shower drain was not installed correctly (no trap), fortunately we do not use the shower, so we will wait until we renovate before we fix the drain. In the interim he provided us with some bio-cleanout liquid to address the smell. Brian seemed honest with us, and provided us with approximate costs for correcting the drain and advise us of other potential issues with our aging plumbing system. Thanks Brian! We will be contacting you when we sort out the finances!

    Answer from pro:

    On behalf of Brian and Mr. Rooter Plumbing, you're welcome. A home is the largest investment most people will ever make and it can be daunting to move in and find out there are costly problems that you weren't aware of. We appreciate that you would recommend Brian for others in this situation and hope that if you any additional plumbing or drain issues you will choose Mr. Rooter Plumbing.

    Reply created 13 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2009

    Bathroom Reno

    The plumber came in and fixed my toilet with no mess left afterwards. I love the booties!! He even left me my own pair. Reasonable pricing too! I will definently be calling Mr. Rooter again.

    Answer from pro:

    Thank you Spurrell. We're glad that you were happy with our services. Mr. Rooter Plumbing would be pleased if you used us again. Thnak you for noticing the small touches, its good to be appreciated.

    Reply created 13 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Nov 2009

    Toilet replacement

    My son tried to flush a paper dixie cup - unfortunately the plunger did not help...so we called Mr. Rooter. We asked for Chris as he had done work with us in the past and we were very pleased. He came the next eve and cleared that problem. We also had a second toilet that was in need of replacement - Chris suggested an appropriate replacement - removed the old toilet (and took it away) and went to his shop to get the new toilet (this all happened at 6:30pm). He installed the new toilet in no time while working in a friendly efficient manner (my kids 5 & 7 supervised). This was a very good experience and we would certainly recommend Mr. Rooter and in particular Chris to anyone with plumbing needs.

    Answer from pro:

    I am happy you had a great experience Terry, we would certainly appreciate you recommending Mr. Rooter Plumbing and Chris to everyone you know with plumbing needs. We hope you continue to choose us for your plumbing and drain needs.

    Reply created 12 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Nov 2009

    replace main shutoff

    Needed a 50 year old update Chris arrived in a timely fashion and did a quick replacement. Showed us how the valve works. Great job! Very personable. My father appreciated the senior discount. Thank you, Chris.

    Answer from pro:

    You're welcome Elliott, Mr. Rooter Plumbing is happy to provide high level quality service. We're glad you were so pleased with Chris that you chose to share your experience here on Homestars.

    Reply created 12 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Nov 2009

    Hot water tank -- burst pipe

    On Saturday afternoon (Halloween) I had a puncture in the copper pipe leading from my hot water tank. After calling another plumber (listed on Homestars) and being told they wouldn't be able to have someone come over until the next morning, I called Mr Rooter. They said they would have someone come within an hour, and true to their word, Master Plumber Ric showed up within the hour. He quickly assessed the problem, game me an exact quote, then proceeded to fix it efficiently and professionally. I am one satisfied customer! Next time I have a plumbing issue, Mr Rooter will be the only company I call!

    Answer from pro:

    Thank you Ashley, we look forward to helping you with any future plumbing or drain needs. Mr. Rooter Plumbing is a 24 hour service company and we respond "quick as a wink!"

    Reply created 12 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Oct 2009

    Plumbing call

    The above technician was at our home in less than an hour after making our call and fixed the problem very efficiently and within a short time - good job!

    Answer from pro:

    Thank you Home, for recognizing John for a job well done. We're glad that you took the time to acknowledge our services, we hope you continue to choose Mr. Rooter Plumbing for your plumbing and drain needs.

    Reply created 2 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Oct 2009

    New toilet, valves and faucet for bathroom sink

    I called Mr. Rooter the morning of Oct 27/09 because I my toilet wouldn't flush. Adrian Heji showed up the same afternoon. He explained what needed to be done and the cost. The toilet is old so he suggested perhaps I would like a new toilet. At no time did I feel pressured to buy a new toilet. Mr. Heji answered all my questions and I agreed with him that getting a new toilet would be the best thing. He asked me if there was any other plumbing jobs I needed. So the next day he installed the toilet and a new faucet for my bathroom sink. This was my first time calling a plumber. I called Mr. Rooter because I had heard their commercials on the radio. Based on my first experience I would definitely use their services again and recommend them to others.

    Answer from pro:

    Thank you Susan, we appreciate you taking the time to post this review of Adrian and Mr. Rooter Plumbing. We hope you will continue to use our services and recommend them to others. Thank you for choosing Mr. Rooter Plumbing.

    Reply created 2 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Oct 2009

    replaced toilet

    My toilet was leaking and was very old, Chris recommended a new toto toilet and to my surprise it was a nice looking toilet. He was in and out very quickly and gave me a free plumbing inspection. I was very impressed with Chris and would definately recommend Mr. Rooter to all my friends and family.

    Answer from pro:

    Thank you Marnie, it would be greatly appreciated by Chris and Mr. Rooter Plumbing if you recommended Mr. Rooter Plumbing to your friends and family. We're glad you also took advantage of the free plumbing inspection we look forward to assisting you in the future.

    Reply created 4 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Oct 2009

    Fix water leaking under toilet seat. Replace toilet seat and tank

    Responded immediately to my call and sent a technician, Mr. John Dima who checked out things and explained the problem clearly. He quoted a competitive price by a price chart with discount for seniors. Started work right away, did not mess up anything and removed all old discarded parts. Excellet, profesional and courteous job including from the lady on the phone who took the call. Highly recommend

    Answer from pro:

    Thank you Shmuel for taking the time to post this review if of Mr. Rooter Plumbing and our employees. We appreciate you taking the time to share your experience and your recommendation.

    Reply created 2 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Oct 2009

    waterproofing

    I called Mr rooter as i had water coming into my basement, i had a couple of other companies come in but they couldn't seem to pinpoint where my problem was coming from, Mr rooter sent their supervisor - Fred out to see me & i've never been so impressed, he spent a lot time looking over everything with me & explaining everything in detail, he left me a quote to do some waterproofing work -which i ended up doing, the guys that came in to the actual work were amazing they worked extremley hard to get the work done and even cleaned up, Fred and the crew are a real asset to mr rooter & I would highly recommend them to anyone having any sort of plumbing or drain problem - thanks Mr rooter for a great job done i'm now dry!!

    Answer from pro:

    Mr. Rooter Plumbing would like to say you're welcome Andrea. We're happy that you were impressed by the work we did. Fred is an exceptional part of our team and we hope you choose us if you have plumbing and/or drain needs in the future.

    Reply created 30 Oct 2009
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