Mr. Rooter Plumbing of GTA

Rating: 4.7 out of 5

Mr. Rooter Plumbing of GTA reviews (1923)

  • Review from Shane
    Rating: 5 out of 5
    Review left on 27 Mar 2017

    Home Diagnostic Inspection

    I just bought a new home and wanted to get a thorough plumbing inspection. I emailed the company on Sunday night and received a call within 20 minutes. I didn't have my phone on me but Amanda left a message and I called back the next day. It's incredible how fast they were in getting back to me on Sunday. I booked the diagnostic and was told that they would arrive between 12-3 on Saturday. At about 12:45 Daniel Thomas arrived. He was professional, knowledgeable and personable. He performed the diagnostic and answered all of my questions. He did exactly what I wanted and I will heed his advice. Great experience with Mr Rooter and will give them a call when ready to fix the issues brought up in the report.

    Answer from pro:

    Hello Shane and thank you taking time to share your wonderful experience with Mr Rooter and our staff Amanda and Daniel! We do communicate with honesty and purpose and are happy to hear that we provided the service and information that you needed in such a timely fashion! We look forward to assisting you with your plumbing needs when you are ready! Thank you for choosing Mr Rooter and have a great day!

    Reply created 20 Apr 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Mar 2017

    Drain Clearing

    So happy with the service Rob C provided!!! Fast, Friendly and efficient!!! The drain had been plugged due to the Garbage disposal, Rob was able to clear it quickly and recommended different ways to prevent it from happening again! THanks Rob!

    Answer from pro:

    Hello Samantha and Chris and thank you for providing this review for Mr Rooter and our technician Rob C. It is always rewarding to hear that our staff has followed through with great customer service and provided several options for preventative measures as well. Thank you for choosing Mr Rooter and have a great day!

    Reply created 20 Apr 2017
  • Review from Adam Martinelli
    Rating: 5 out of 5
    Review left on 22 Mar 2017

    Kitchen and Bathroom Plumbing

    Bruce was very friendly, thorough, and quick to work. He gave a follow-up assessment on the work that was to be done and ensured all was done correctly. Highly recommend.

    Answer from pro:

    Hello Adam and thank you taking the time to provide this review for Mr Rooter and our technician Bruce. We are happy to hear that you received the great service that we stand behind and were assured that all was done correctly! There is a reason they call us "Mr" Rooter! We would like to thank you for highly recommending us and thank you for choosing Mr Rooter! Have a great day!

    Reply created 20 Apr 2017
  • Review from Megan Pfrimmer
    Rating: 5 out of 5
    Review left on 20 Mar 2017

    24hr Plumbing Services

    I got myself into a bit of a DIY disaster and ended up needing urgent plumbing help. Luckily for me, Mr. Rooter answered my call and sent over Ron within an hour or so. Ron was very friendly and went out of his way to help with the issue I was having and leaving me with the work I could do to help me keep costs down. I've used Mr. Rooter in the past and their timeliness is great but the prices can seem a bit high. In this situation, they really rescued me and Ron was a real bonus! I would definitely use their services again.

    Answer from pro:

    Hello Megan and thank you for posting this great review for Mr Rooter and our technician Ron. We understand and appreciate our customers' needs in every situation and were glad to provide options to keep costs down for you. It is this great customer service that allows us to maximize our customer loyalty and look forward to assisting your plumbing needs in the future! Thank you for choosing Mr Rooter and have a great day!

    Reply created 20 Apr 2017
  • Review from Customer of Mr. Rooter Plumbing of GTA
    Rating: 5 out of 5
    Review left on 17 Mar 2017

    Kitchen Drain Replacement

    Unfortunately, after only living in our condo for a few months, we encountered issues with our kitchen drain. We called Mr. Rooter and they immediately sent a plumber to assess our problem. Bruce was extremely knowledgeable and his experience in fixing drains for high-rise condos was evident. Not only did he efficiently replace our pipe with one that is up to code, he provided us with lots of advice on how we can maintain our kitchen and washroom drains to prevent and avoid future issues. We were so happy with our service and certainly recommend this company for any plumbing needs.

    Answer from pro:

    Hello Mr Rooter Customer!Thank you for providing this review for us and our technician Bruce. Congratulations on the condo! We are happy to have assisted with your kitchen drain and having everything brought up to code. We greatly appreciate that you were happy with the service and will recommend Mr Rooter to others as well. Thank you for choosing Mr Rooter and have a great day!

    Reply created 20 Apr 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Mar 2017

    tub installation

    he was professional and courteous work was done quickly and for a good price. we will call your company in the future for any repairs. I wold recommend this company to friends.

    Answer from pro:

    Hello Matthew! Thank you for your nice review for Mr Rooter! We are continuously making our best effort to extend our customer loyalty and appreciate that you will recommend Mr Rooter to friends! Thank you for choosing Mr Rooter and have a wonderful day!

    Reply created 20 Apr 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Mar 2017

    Kitchen faucet

    Our plumber Rick arrived before the appointed hour and quickly analyzed the situation. A replacement faucet was required. He explained the available options and we opted for the best one. The work went efficiently with minimal disruption. My aged 93 year old aunt was very pleased. Rick was very pleasant and patient with my aunt in explaining the functions. She asked him to fix her TV and Rick obliged - no extra charge. We would recommend Rick to anyone who needed plumbing services.

    Answer from pro:

    Hello Peter and thank you for your wonderful review for Mr Rooter and our technician Rick! We are glad to hear that you were provided with the options and you received the great service that you deserve! Rick was kind to have looked at the TV for your aunt which was a very nice "extra"! Thank you for choosing Mr Rooter and have a wonderful day!

    Reply created 20 Apr 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Mar 2017

    Shower Valve Replacement

    Discovered that in most cases...call the professionals when plumbing issues arise. Ron was prompt in showing up 1 hour after emergency call. Professional throughout. Quality work in repairing shower valve that I tried to replace myself. Came in and did the job quickly and left without a trace. Top notch!

    Answer from pro:

    Hello Glenn and thank you for taking the time to provide this great review for Mr Rooter and our technician Ron!We take great pride in responding in a timely manner and are very happy to have assisted your plumbing emergency! Thank you for choosing Mr Rooter and have a wonderful day!

    Reply created 20 Apr 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Mar 2017

    Plumbing Connections

    I was doing some renovations around the house. I needed the new kitchen sink to be hooked and needed a few small things in my bathroom. Mr. rooter was quick to respond to my calls and scheduled around a convenient time for me. The plumber arrived on time and was very responsive. Happy with the service.

    Answer from pro:

    Hello Tina and thank you for your wonderful review! We hope the renovations are all completed now! We are glad to hear that you received a quick response and we were happy to have met your needs as far as scheduling during that hectic time! We do strive to maximize our customer loyalty! Thank you for choosing Mr Rooter and have a wonderful day!

    Reply created 20 Apr 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Mar 2017

    Kitchen faucet leaking

    Called Mr Rooter as I had water leaking and puddles forming under my sink and on my basement floor. Within two hours of my call I had a plumber at my home and my problem was resolved. The service was excellent and I would highly recommend this company and in particular Mr Phillips the plumber who attended my home.

    Answer from pro:

    Hello Laura and thank you for your great review with Mr Rooter and our technician Rick! We are glad to have provided prompt and excellent service to you regarding the leaking for your sink. We also appreciate that you would recommend Mr Rooter to others as well! Thank you for choosing Mr Rooter and have a great day!

    Reply created 20 Apr 2017
Get in touch