New Canadian Drain & Plumbing Ltd

Rating: 4.7 out of 5

New Canadian Drain & Plumbing Ltd reviews (1261)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2010

    Drain snaked & more

    I called New Canadian Drain & Plumbing to have a drain snaked in my condo. They were very polite and a plumber came the same day to take a look at it. The problem ended up being a bit more difficult than originally assumed and he had to come back the next day to fix it. He didn't charge any extra for the second visit and was very helpful and courteous. He also replaced a damaged pipe under the sink at a very affordable price. I would definitely use New Canadian again.

    Answer from pro:

    Hi Rick, we would like to take this opportunity to thank you for taking the time to share your experience. We are extremely pleased to know that you are satisfied with our workmanship and affordable rates. Should the need arise, please continue to rely on New Canadian Drain & Plumbing for your plumbing/drain needs. Once again, thank you Rick and we look forward to your continuing business, take care.

    Reply created 24 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2010

    Kitchen plumbing

    My mother called me she was upset about her kitchen because she had water leaking on the floor. I came over to her house to look at the problem there was something wrong with the plumbing so I called New Canadian drain & plumbing a company I have dealt with in the past. The plumber came and in no time he fixed my mother sink, she was very happy with the plumbers service. Like usual N.C.D.P. never let me down, keep up the good work guys! :)

    Answer from pro:

    Hi MotherTerry, we would like to thank you for taking the time to post your review. We are extremely pleased to know that you are satisfied with our services and that you continue to trust in New Canadian Drain & Plumbing to resolve your plumbing issues. Should the need arise, Please feel free to utilize our services again. Once again, thank you MotherTerry and we look forward to working with you again. Until next time, take care.

    Reply created 21 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 May 2010

    Toilet & Sink replaced

    Time came for me to fix my plumbing problem and I heard on the radio about New Canadian Drain & Plumbing. I call them the next day the plumber came over he fixed and replaced my plumbing problem and he even took my old toilet and sink for disposal. I am really happy about there service and I will definitely use them again, best service.

    Answer from pro:

    Hi Miss Mary, thank you for taking the time to post your review. We are pleased to know that you are satisfied with our quality of work as well as our customer service. Should the need arise, please feel free to utilize our services again. Once again, thank you Miss Mary for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to your continuing business. Until next time, take care.

    Reply created 19 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2010

    Plumbing

    The gentleman you sent to fix our plumbing issue was fantastic. The service we received was very reminiscent of the service that used to be provided in the 50’s and 60’s. From the moment he arrived was courteous, neat and cared about doing a good job. He was able to assess the issue, obtained the necessary tools to fix the problem and rectified our problem. He also provided us with some excellent tips on prevention. I would have no trouble recommending this company to anyone or calling them again.

    Answer from pro:

    Hi Ron, thank you for taking the time to share your wonderful experience with others. We are very pleased to know that we delivered services that met your expectations and that you are satisfied with our workmanship and professionalism. Should the need arise, please keep in mind that we are here to assist you, your family, and your friends with any future work or inquiry that you may have. Once again, thank you Ron, for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to working with you again, take care.

    Reply created 17 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 May 2010

    Water pipes replaced

    I decided to upgrade my old water pipes in the house to new copper three quarter inch piping. I got three estimates but I felt New Canadian Drain & Plumbing was the best to go with. They did really professional work and through out the whole job they were very cooperative. They provided me with fantastic service, this company deserves my business because they really do care!

    Answer from pro:

    Hi SophiaStar, We thank you for taking the time to post your review. we are extremely pleased to know that you are satisfied with our services and rates. Should the need arise, please feel free to utilize our services again; our emergency service is here to assist you, 24/7, with any work that you may require. Once again, thank you SophiaStar, and we look forward to your continuing business. Until next time, take care.

    Reply created 17 May 2010
  • Review from Clark V
    Rating: 5 out of 5
    Review left on 13 May 2010

    Removal of galvanized pipe

    I called at 4:30 one afternoon to get an estimate and was told that someone would be by around 5. At 5, Khem arrived and we discussed the option for replacing the galvanized pipe and running a faucet to the exterior of the house for a hose hook-up. He gave me a quote after we talked about his recommendations. I felt very comfortable with his suggestions and his quote. He started the next day and was all cleaned up before I got home. Work looks great, was done quickly, for a good price, and Khem was very friendly and helpful. In under 24 Hours I had an estimate, a thorough explanation, and the work was 100% and cleaned up! As a sidenote - They did not charge for an estimate, which it seems many plumbers do. Before I called New Canadian, I called the group who were listed above them on Homestars. The receptionist was fairly unpleasant and was shocked that I wouldn't pay for an estimate. I'm not a plumbing expert, so I didn't want to have someone come start working based on my own assessment.

    Answer from pro:

    Hi CV, we would like to thank you for sharing your positive experience with others. We are very proud to know that you are satisfied with our workmanship and professionalism and that you trusted in our team of highly qualified technicians to get the job done right. should the need arise, please let your family and friends know about the great work that we do and we look forward to your continuing business. Until next time, take care.

    Reply created 17 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 May 2010

    Kitchen drain pipe replaced

    I found a big leakage under my kitchen sink my first thought was my sink overflowed and flooded. When the plumber came from new Canadian drain and plumbing he noticed some my pipe was rotten and rusted out. He installed the new plastic style pipe and after that he did an inspection on all my house to see if my plumbing was in order. It was a good experience dealing this company!

    Answer from pro:

    Hi Howard, thank you for taking the time to share your positive experience. We are exremely pleased to know that you are satisfied with our services. Should the need arise, please feel free to utilize our services again and let your friends and family know that we are available 24/7 to assist with any plumbing or drain problem. Once again, thank you Howard, for choosing New Canadian Drain & Plumbing and we look forward to working with you again, take care.

    Reply created 13 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 May 2010

    Drain replacment

    After this last rain we had on the weekend I began to smell sewer gasses coming from the basement. I then searched online for a good company I found new Canadian drain & plumbing, there knowledgeable website caught my eye and they responded quickly to my phone call. When they came to my house they discovered the clay tiles were collapsed on the outside. They replaced my pipes and installed new plastic. Very good and hard working company, I am a satisfied customer.

    Answer from pro:

    Hi James, thank you for taking the time to post your review and for your positive feedback. We are very pleased to know that our website was eye-catching and helpful and that you are satisfied with our services. Should the need arise, please keep in mind that we are here to assist you, your family, and your friends with any future work or inquiry that you may have. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to working with you again. Until next time James, take care.

    Reply created 12 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 May 2010

    sewage backup into laundry room and basement

    We had sewage backup into our laundry room and basement. Stephen was here 1 hour after calling and had a crew working all day on a new drain. With a complimentary camera scope, Stephen found that roots of a removed city tree caused the problem and had a crew working to solve the problem all day on a Saturday. The gentlemen were very kind, hardworking and mindful of our kids and cats. Excellent service.

    Answer from pro:

    Hi Debbie, thank you for taking the time out of your busy schedule to share your positive experience with others. We are extremely pleased to know that you are satisfied with our immediate response time, workmanship and consideration. Should the need arise, please feel free to utilize our services again. Once again, thank you Debbie for choosing New Canadian Drain & Plumbing and we look forward to your continuing business, take care.

    Reply created 12 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2010

    Toilet replaced

    My toilet in the master bedroom wasn’t flushing properly for over one week it just wasn't flushing right. I called New Canadian Drain and Plumbing a technician came and snaked my toilet and it didn’t unclog, there was a piece of plastic stuck in the toilet and it was impossible to remove even though he tried for hours. So I agreed to have a new toilet installed. I am impressed with this technician, he is a hard working man. From now on I will be their customer!

    Answer from pro:

    Hi Ricky, thank you for taking the time to post your review. We are very pleased to know that you are satisfied with our workmanship and professionalism and that you will continue to utilize our services. Please feel free to also refer our 24 hour emergency services to your friends and family. Once again, thank you, Ricky, for choosing New Canadian Drain & Plumbing and we look forward to working with you again. Until next time, take care.

    Reply created 10 May 2010
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